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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers had a great experience with this company. Many customers consistently highlight the excellent service and professionalism of the staff, noting that they are treated with respect and receive helpful assistance. The process is frequently described as fast and efficient, with many people appreciating the quick application and funding times, often receiving money on the same day. Reviewers also value the convenient payment options and the overall ease of the transaction, making it a reliable choice for urgent financial needs. However, some people were dissatisfied with the response times, mentioning delays in communication and follow-ups, and occasionally experiencing issues with funds not being released as promised. A few other people also felt that the customer service was poor, citing instances where they were told they were approved but then denied, or received no response to their inquiries.

What people talk about most

Response time

Consumers find response times to be ambiguous, with many reviewers praising the fast responses, quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Payment

Users describe ambiguous interactions with payment, with many reviewers praising the speed and ease of... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great service and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Four stars. Reason being is there's no phone number to contact the company.....which is as to why I thought it was a scam at first. But of course after receiving the funds I thought differently.... See more

Rated 4 out of 5 stars

Smooth transaction.Interest is high but that's what happens when your credit isnt the best.Love that its all done online and was quick to receive money.Great if you need cash ASAP.

Rated 4 out of 5 stars

Everything went very smooth. Could be a little quicker, but money was sent right away once approved.


Company details

  1. Alternative Financial Service

Written by the company

Prestocash offers short term loans that are alternative to payday loans. It offers 24/7 online loans across Canada with no credit checks and same day funding depending on your application time.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

5-star
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1-star

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Poor customer service

Applied for a loan. Got an email I was approved. They sent my loan docs I signed and returned to them. I got a response email will all signed loan docs. But funds were never deposited I have email a few times with no response. G.henry

March 29, 2024
Unprompted review
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Rated 1 out of 5 stars

DENIED!

Avoid. Constant spam approval emails.

If you want a better approval apply at thunderloan.ca

Emailed me constantly stating I'm approved. Everytime I apply I get denied. Prestocash will only help if you dont need the money...

Don't waste your time applying here. Takes longer to apply then getting denied.

March 26, 2024
Unprompted review
Rated 2 out of 5 stars

No response about loan application

Received an email saying my application was approuved but they never got back to me and I received an email later saying my application was still reviewed there’s no communication and things are not moving forward it’s taking too long.

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS LENDER

Takes a long time to get the money. So much i had to show up in person and there office are so small and cant acquire people in there. Also i miss a payment and there is over 100 dollars of fees they apply. Made 500 in payments on a 400 loan and when i ask to pay the amount in full they gave me an amount of 330. When they advise 2 weeks prior it was at a balance of 180. This company has no means of contact but e-mail and it takes sooo long to get back! AVOID THIS LENDER!

March 7, 2024
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Rated 5 out of 5 stars

I found the online application process…

I found the online application process to be pretty straightforward. After getting approved, there was a bit of a mix-up when the company asked for more information. Someone got in touch to sort everything out quickly, clearing up the confusion.

February 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Getting the cash from PrestoCash.ca was…

Getting the cash from PrestoCash.ca was super quick and easy! Just a heads-up, your website could really use some tweaking. It acts up sometime like glitching or refreshing on its own when I'm trying to apply. There was a couple of times I applied and got no response, which makes me think maybe my applications didn't go through or something. But other than that, I'm totally happy with how everything went with PrestoCash.ca

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

The service is really good and pretty…

The service is really good and pretty quick. Everything's done online, so no annoying calls from agents or anything. They check your income and bank stuff, and it's easy to upload the few documents they need. But the one thing that bugs me is they never give you full amount you ask for. It's always like half or even less, even though you could pay it back no problem. They did give me a bit more the second time around, so maybe they're just cautious with new folks.

February 16, 2024
Unprompted review
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