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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers had a great experience with this company. Many customers consistently highlight the excellent service and professionalism of the staff, noting that they are treated with respect and receive helpful assistance. The process is frequently described as fast and efficient, with many people appreciating the quick application and funding times, often receiving money on the same day. Reviewers also value the convenient payment options and the overall ease of the transaction, making it a reliable choice for urgent financial needs. However, some people were dissatisfied with the response times, mentioning delays in communication and follow-ups, and occasionally experiencing issues with funds not being released as promised. A few other people also felt that the customer service was poor, citing instances where they were told they were approved but then denied, or received no response to their inquiries.

What people talk about most

Response time

Consumers find response times to be ambiguous, with many reviewers praising the fast responses, quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Payment

Users describe ambiguous interactions with payment, with many reviewers praising the speed and ease of... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great service and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Four stars. Reason being is there's no phone number to contact the company.....which is as to why I thought it was a scam at first. But of course after receiving the funds I thought differently.... See more

Rated 4 out of 5 stars

Smooth transaction.Interest is high but that's what happens when your credit isnt the best.Love that its all done online and was quick to receive money.Great if you need cash ASAP.

Rated 4 out of 5 stars

Everything went very smooth. Could be a little quicker, but money was sent right away once approved.


Company details

  1. Alternative Financial Service

Written by the company

Prestocash offers short term loans that are alternative to payday loans. It offers 24/7 online loans across Canada with no credit checks and same day funding depending on your application time.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

5-star
4-star
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2-star
1-star

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great loans

Great loans. Very quickly done without needing to talk to anyone. Goes directly to your email and then in the bank.

January 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Exceptional to Deal With

PrestoCash.ca has been good to work with! (How often can you say that about a loan provider?) From the application process to loan disbursal, it's quick, easy, and simple. They process loans faster than any other company I tried, and the cashback feature is fantastic! I can't praise them enough. I prefer dealing exclusively with PrestoCash.ca. They've been there for me during veterinary bills, emergencies, and any other time I've needed assistance.

December 31, 2023
Unprompted review
Rated 5 out of 5 stars

Convenience with Honesty

PrestoCash.ca offers convenience, transparency, and honesty. Yes, there are borrowing costs, but when you need quick funds, they're the go-to option. My only gripe is that its sometimes too expensive but still better then paying it all on your next pay check like payday loans.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Efficiency and speed as its best

PrestoCash.ca has consistenly provided me money quickly. They transfer money to your account by e-transfer, and their option to extend the repayments for a couple of months is a fantastic feature when your tight on cash. A big thanks to PrestoCash.ca, especially to Maria.

January 4, 2024
Unprompted review
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Reply from prestocash.ca

Thank you for the great feedback ! We appreciate it.

Rated 1 out of 5 stars

Terrible customer service i have now…

Terrible customer service i have now waited almost 2 days for a response let alone my funds. They have enailed me stating it was deposited yet it was never deposited. They continue to confuse and mix up my applications and have me re sign everything 4-5 times a day

January 17, 2024
prestocash.ca logo

Reply from prestocash.ca

Hi Kyle - We would love to investigate your request further. We have confirmation of the funds being sent, received and deposited on your end about 2 days ago.

Would you kindly be able to provide more information ? Thank you.

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Rated 1 out of 5 stars

They claim fast approval but it's…

They claim fast approval but it's really anything but fast. While waiting for them, I applied with iCash and was instantly approved and received the cash within an hour of applying.
I think it's a very small company and might not even be in Canada. They also ask for a photo ID which no other lender asks.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and Trustworthy Payday Loans

I really recommend PrestoCash.ca to anyone in need of a quick payday loan. I've been a loyal borrower with them for a few years. You can expect approval and money in your account faster then with any other lenders. Their customer service representative is outstanding, and their response to emails not bad. I've never encountered any issues with their services even when I was in a crunch and needed to move a payment around. I highly recommend this financial institution.

January 9, 2024
Unprompted review
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Reply from prestocash.ca

Thank you for the great review - We thank you for being a great client.

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