I ordered on the 9th of January and still haven’t received anything, I’ve emailed about 5 times and also messaged them on instagram, NO REPLY FROM EITHER!! Had nothing for tracking or to say it’s been... See more
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See what reviewers are saying
Well done prettyie on yet another great pair of trainers for our collection, we got the air force angel and there stunning daughter had lots of compliments on them and as always we direct them to your... See more
Company replied
My daughter's custom jordans arrived this morning after a 6 week wait. One of the logos is barely visible where too much paint had been put over it. Contacted cistomer service, complete refusal to do... See more
Company replied
Absolutely amazing!!! My shoes did not just come way earlier than expected but they look even better in person, if you’re hesitant on buying from Prettyie, DO NOT BE! THEYRE AN AMAZING COMPANY, thank... See more
Company replied
Company details
Written by the company
Prettyie are a Customisation Retailer, specialising in Handcrafted sneakers and accessories - FOR CREATIVES, BY CREATIVE.
Contact info
United Kingdom
- hello@prettyie.com
- prettyie.com
Great customer service and quick…
Great customer service and quick responses to my problems. Very high quality products, well worth the prices!
No response, no order
I placed an order on the 16th of January and still haven’t received my item.
Despite several emails sent to the company I’ve had one response, I haven’t been able to get a response since. It’s so annoying because I spent £131 and it’s proven difficult to get a refund.
Amazing
Amazing! After being scammed by 2 different Istagram accounts I was desperate to find some custom shoes and fast for my boyfriend's 21st birthday!
These arrived abroad within 1.5 weeks and they were so kind and helpful. You can definitely trust them!!! Super fast and super good quality. I will use them again
Fantastic Quality and Customer Service
Delivery was quick and customer service was fantastic!
So happy with the jacket I ordered. Will definitely be ordering again in the future!
Excellent service!!!
I bought a jacket which had a hole in the pocket, i messaged and this issue was sorted out immediately, cannot fault the customer service at all, and i am so excited to receive my trainers and phone case!! Excellent business and such lovely staff!!! X
100% would recommend …
This is my first time ordering from here & it definitely won’t be the last. The wait is so worth it! Such good quality & amazing customer service 100% would recommend!! X
I ordered the Pastel/Tie dye LV print…
I ordered the Pastel/Tie dye LV print airforces and was honestly so pleased with the results and also the great customer service!! Such a good customs service and I would 100% recommend to everyone. Great price and great designs.
☆ ☆ ☆ ☆ ☆
I could not recommend Prettyie enough! The quality of the shoes is just amazing I get nothing but compliments wherever I wear them. I can't wait to order my next pair (using the 10% I was kindly given from my first order hehe) thank you so much again and keep up the awesome work ♡
My experience with Prettyie has been…
My experience with Prettyie has been nothing short of wonderful. Their communication is always friendly and response times are efficient. The products are of a very high standard and beautifully finished. Postage is always tracked and or signed for. I highly recommend purchasing their custom items, they are a true delight with great talent 💜
Customer services ran by actual humans! Lots of compliments on my shoes.
Came across this page on social media and placed an order for 2 pairs. Both pairs were lovely. Couldnt fault them. I got loads of comments about them because the colourways are so good. Ive placed another order today for a third pair and will continue to buy different colourways. Really would recommend them because customer services is ran by an actual human being who conversates with you rather than a robot. So even if you have an issue it can get resolved quickly. I got a discount on the third pair as a returning customer which was nice because i wasnt expecting it. Shows that they see when its a returning customer.
Love the shoes
Love the shoes ! The dior print is really beautiful , the only negative point is that the print on the shoes comes off a little so I had to add some glue on it

Reply from Prettyie
I LOVE my shoes
I LOVE my shoes. I got the pink Dior pair for Christmas and they are so nice and well made. I get compliments all of the time and the company gave me 10% off my next purchase so I will be getting another pair soon 😍 thank you guys! I will definitely be back
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