Pretty Kitty Fashion Reviews 

445
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful fabric quality, elegant retro designs, and wonderful attention to detail in the presentation and packaging. Shoppers also highlight the fast delivery times, excellent value for money, and exceptionally helpful support when organizing orders for special events. Some reviewers were not happy with sizing challenges, mentioning that measurement guides occasionally led to garments feeling too large or requiring careful adjustments before wearing. People also noted that navigating online sizing charts could sometimes feel a little confusing when trying to correctly select the right fit for their body shape.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting the stunning styles,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent fabrics, careful... See more

Delivery service

Consumers find delivery service to be exceptional, expressing immense satisfaction with the speed and careful... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting a fantastic range of... See more

Service

Users describe positive interactions with service, highlighting efficient support and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never thought I’d find a dress online, that slipped on as a perfect fit the minute I wore it. The dress is beautifully made, hangs and moves well. Love the pattern (otters) which is cleverly design... See more

Company replied

Rated 5 out of 5 stars

Had never heard of this company before so was a bit wary about placing an order. Wow, so pleased I did, arrived next day in beautiful packaging. Tissue paper around beautiful dresses and folded s... See more

Company replied

Rated 5 out of 5 stars

Pretty Kitty is now my "Go To" online shop for something dressy to wear. I have bought 4 of the cross front style, full skirted dresses, 2 in heavier, winter weight fabrics, 2 in silky, summer wei... See more

Company replied

Rated 5 out of 5 stars

Beautiful wider range of products at great prices I ordered several dresses to try for my civil partnership they all arrived in good time and it was easy and free to return the ones I didnt want. Lo... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Shop our unique range of vintage inspired style dresses, clothing, shoes & accessories. Inspired by iconic 40s, 50s and 60s styles, and with a unique twist. Next day delivery available. Plus interest Free credit options. Now with FREE RETURNS for all UK customers. EU ORDERS now with no extra TAXES or DUTIES at customs so a seamless delivery within 2-3 days with no extra charges.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(445)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a few dresses from Pretty Kitty…

Bought a few dresses from Pretty Kitty for weddings and a funeral. Always good quality and great service. No issues when returned items I'd ordered for choice.
Highly recommend.

June 10, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Angela for the lovely feedback and thank you for shopping with us. We hope to see you again soon. x

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Rated 5 out of 5 stars

Beautiful clothes of the 1950's

I love the clothes at Pretty Kitty Fashion. My style is 1950's so Pretty Kitty Fashion is right up my ally! I have bought skirts and dresses from them over the years. Their clothes are elegant and are such fine quality. I would definitely recommend their clothes if you love the 1950's look.

August 8, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for your lovely review, it's always nice to hear from returning customers and we hope to keep seeing you in the years to come. Thank you for shopping with us. x

Rated 5 out of 5 stars

100% recommend

My first purchase from Pretty Kitty Fashion & certainly it won't be the last. Absolutely in love the dress that I bought, sizing was perfect, beautiful quality, promt delivery & communication from the team was superb. Thank you PKF

August 24, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for your lovely review, we are delighted to hear you are happy with your first purchase from us and look forward to seeing you again soon. x

Rated 5 out of 5 stars

Pretty Kitty Fashion really offer…

Pretty Kitty Fashion really offer quality clothing. I recently purchased two dresses with the intention of keeping the best one and returning the other. I just can't choose and have decided to keep both! the dresses are beautiful, both very fitted and the quality is worth every penny. Love love love!!!

August 16, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much for your lovely review , we are delighted to hear that you are keeping both the dresses you ordered and that you are very happy with them.
we look forward to seeing you again soon. x

Rated 5 out of 5 stars

Responsive customer service

I rarely write reviews but amazing service from Pretty Kitty Fashion. I tried to order next day delivery but when the order went through it was standard delivery. I emailed customer services as i needed the dress for a wedding. Lucy contacted me within about 10 minutes despite it being about 9pm at night. She adjusted my payment and the delivery option. Dress arrived today and is beautiful. Really appreciate the responsive service - so unusual these days. Thank you

August 15, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much for the lovely feedback. We do try and offer the best service for our wonderful customers :)

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Rated 5 out of 5 stars

Delighted with my purchase

I ordered the green polka dot swing tea dress. Communication with Pretty Kitty was excellent and the dress arrived promptly and well packaged. The sizing is true and the dress well made and finished in good quality material. I'm delighted with my purchase and will certainly look to order from Pretty Kitty again.

July 29, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. We are so pleased that you are delighted with your purchase and we look forward to seeing you again soon x

Rated 5 out of 5 stars

Lovely dress

Lovely dress. Great style and fit. Quick delivery.

August 1, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Michelle for the great feedback and hope to see you again soon x

Rated 5 out of 5 stars

Happy Customer

I've only made two orders so far. Both orders have arrived quickly, were packaged nicely and both orders fit like a glove! The material hasn't been what I expected from the images, HOWEVER I am not disappointed as they feel strong and look so good on. I have been constantly complimented in the pieces I have brought.

July 31, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Carley for the lovely feedback, it's always great to hear from happy customers. We look forward to you returning soon x

Rated 5 out of 5 stars

Beautiful Dress

I ordered the green floral maxi dress with waterfall sleeves and as soon as I tried it on I didn't want to take it off. It fit perfectly! The sizing guide was very useful and accurate. I'm usually a 12-14 so I ordered a 14 which was just right. The length of the dress is long so at 5'5 it definitely needs heels. The website was easy to navigate and delivery prompt. When I wore this dress I had so many compliments I'll definitely be ordering from Pretty Kitty again.

August 1, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jane for the lovely feedback, we look forward to you returning again soon. x

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Rated 5 out of 5 stars

beautiful dresses with good size…

beautiful dresses with good size guides. Prompt service and returns/ exchanges.
Highly recommend for vintage dresses and acessories.

July 15, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Anna-Marie for the lovely feedback and we hope to see you again soon. x

Rated 5 out of 5 stars

Beautiful dresses

Pretty Kitty will now be my go-to for every dress I need! I've had 2 different occasion dresses and felt a million dollars in both. So comfy, so flattering and a perfect fit for me. Very friendly service, fast delivery and free returns - so impressed! Faultless.

July 27, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jennifer for your great feedback, it's great to hear that our dresses have made you feel a million dollars and we look forward to seeing you again soon x

Rated 5 out of 5 stars

I absolutely Love these dresses

I absolutely Love these dresses, they are great quality, true to size and lots of choice.
Excellent customer service, they will go above and beyond to help .
Would definitely recommend

July 25, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Sonya for the lovely feedback, we hope to see you again soon x

Rated 5 out of 5 stars

I absolutely love Pretty Kitty dresses

I absolutely love Pretty Kitty dresses. Excellent quality material, always fit as per the description but never a problem to return if necessary. Customer services staff are friendly, helpful and responsive. Always receive loads of compliments from friends and even strangers!! Wouldn’t hesitate to purchase from this company. Go on treat yourself, you won’t be disappointed.

July 5, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. It's great to hear that you are receiving lots of compliments and we look forward to seeing you back again. x

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Rated 5 out of 5 stars

Very Impressed

I ordered 4 gorgeous items. All arrived beautifully packaged and in good time. I kept 2 items. Beautifully made silk dress and lovely fitted top. Returning the other items was easy. I had a question, so emailed and got an immediate response. So impressed with customer service, very refreshing.

July 20, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Evelyn for the lovely feedback. We are pleased to hear you were happy with your purchase and our service and hope to see you again soon. x

Rated 5 out of 5 stars

Throughly recommend this company

Throughly recommend this company. The dress is made from high quality material and is definitely made with real women in mind. It is so flattering and very comfortable. I got so many positive comments when I wore it. It is very feminine and looks like it cost way more than it did. 10/10. Will be buying again.

July 17, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jo for your great feedback. We are really pleased to hear that you are happy with your purchase and look forward to seeing you back again in the future. x

Rated 5 out of 5 stars

Lovely dresses

Beautiful fabrics, great selection of dresses that usually fit perfectly, feel good next to your skin and hang well. Everything arrives beautifully and carefully wrapped and delivered.
The customer service is excellent and returns are easy and fuss free if something isn't quite right.
I discovered their website a couple of years ago by accident as I've never seen them advertise and I have bought several dresses for special occasions.

July 8, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Dee for the lovely feedback and it's great to hear that you have continued to shop with us for your special occasions. We look forward to seeing you back again soon. x

Rated 5 out of 5 stars

Love my purchase

Love my purchase, such a great company to deal with, it's a small business and you can see there's a personal touch in every order. Super fast postage and lovely items, I'll definitely be back to order again!

July 18, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Sy for your lovely feedback. We are so pleased to hear you love your purchase from us and we look forward to you returning.

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Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, great fit. Excellent customer service. Will definitely use again

July 5, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback Michelle. We look forward to you returning very soon x

Rated 5 out of 5 stars

Lovely dress

Lovely dress, looking forward to wearing it at an upcoming family Wedding! Good price and quick delivery, will order again from Pretty Kitty.

July 17, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Sammy. We look forward to seeing you back again soon.

Rated 5 out of 5 stars

I ordered a selection of dresses to try…

I ordered a selection of dresses to try different sizes and colours for a wedding, liked them so much that I kept two, and returned the rest. The whole process was easy; delivery, returns and refunds were reliable. The dresses themselves were absolutely lovely - gorgeous colours and very flattering cuts for me (I'm 58yrs old). Will definitely be ordering from Pretty Kitty again in the future.

June 17, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

That’s lovely to hear Dorothy. We hope to see you back soon shopping x

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