Pretty Kitty Fashion Reviews 

445
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful fabric quality, elegant retro designs, and wonderful attention to detail in the presentation and packaging. Shoppers also highlight the fast delivery times, excellent value for money, and exceptionally helpful support when organizing orders for special events. Some reviewers were not happy with sizing challenges, mentioning that measurement guides occasionally led to garments feeling too large or requiring careful adjustments before wearing. People also noted that navigating online sizing charts could sometimes feel a little confusing when trying to correctly select the right fit for their body shape.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting the stunning styles,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent fabrics, careful... See more

Delivery service

Consumers find delivery service to be exceptional, expressing immense satisfaction with the speed and careful... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting a fantastic range of... See more

Service

Users describe positive interactions with service, highlighting efficient support and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never thought I’d find a dress online, that slipped on as a perfect fit the minute I wore it. The dress is beautifully made, hangs and moves well. Love the pattern (otters) which is cleverly design... See more

Company replied

Rated 5 out of 5 stars

Had never heard of this company before so was a bit wary about placing an order. Wow, so pleased I did, arrived next day in beautiful packaging. Tissue paper around beautiful dresses and folded s... See more

Company replied

Rated 5 out of 5 stars

Pretty Kitty is now my "Go To" online shop for something dressy to wear. I have bought 4 of the cross front style, full skirted dresses, 2 in heavier, winter weight fabrics, 2 in silky, summer wei... See more

Company replied

Rated 5 out of 5 stars

Beautiful wider range of products at great prices I ordered several dresses to try for my civil partnership they all arrived in good time and it was easy and free to return the ones I didnt want. Lo... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Shop our unique range of vintage inspired style dresses, clothing, shoes & accessories. Inspired by iconic 40s, 50s and 60s styles, and with a unique twist. Next day delivery available. Plus interest Free credit options. Now with FREE RETURNS for all UK customers. EU ORDERS now with no extra TAXES or DUTIES at customs so a seamless delivery within 2-3 days with no extra charges.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(445)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great dresses and fantastic customer…

Great dresses and fantastic customer service, Really pleased with the help I received from the team and with the dress when it arrived. Definitely a go-to company.

November 24, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Bethan for the lovely feedback and thank you for shopping with us. We are very pleased that we were able to help you. We hope to see you again soon. x

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Rated 5 out of 5 stars

2 of the most beautiful dresses fit perfect. This company is new to me but would recommend them their returns no problem Regards

beautiful dresses perfect fit I ordered 2. I have nothing but praise for them. Returns no problem. Regards Jenny

November 7, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jenny for the lovely feedback and welcome to Pretty Kitty. We are so pleased to hear that the dresses were perfect for you. Thank you for shopping with us and we hope to see you again soon. x

Rated 5 out of 5 stars

100% recommend

New to Pretty Kitty but definitely one of my first choices for dresses from now on. Good quality and pricing on dresses and easy and prompt returns. A good selection and I love the fit of the dresses. Customer service is great-whenever I emailed with a question I had a really quick reply.

November 27, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jo for the lovely feedback and a very warm welcome to Pretty Kitty. We are really pleased to hear that you will be shopping with us again and we very much look forward to seeing you in the future. Thank you for shopping with us. x

Rated 5 out of 5 stars

Very happy with my purchase

My order was delivered in good time and packed very well
I was very happy with the quality of the dresses and would definitely use this company again

November 18, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jennifer for the great feedback and for taking the time to give us a review. We look forward to seeing you again soon. Thank you for shopping with us. x

Rated 5 out of 5 stars

Fantastic quality products

Fantastic quality products, beautiful packaging, swift delivery and excellent returns policy. Very impressed
with the customer service in general. Well done 👏

November 26, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Fiona for the lovely feedback we love hearing from our customers and we very much look forward to seeing you again soon. Thank you for shopping with us. x

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Rated 5 out of 5 stars

Fab company

I ordered a petticoat for my wedding and the quality is amazing and just what I was looking for. I made a issue with the delivery address so it got delivered to the wrong place and sent back to the company and they were to attentive and helpful and got it sent back out to my new address within a few days. I highly recommend :)

November 16, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jessica for the great feedback, we are really pleased to hear that you are happy with the petticoat and that we were able to help you with the address issue. We hope you have an amazing wedding and we look forward to seeing you again soon. x

Rated 5 out of 5 stars

Great service and value for money

First time I have ordered from this company but will definitely use them again. Ordered a dress which was really good quality and the size was just right.
Great value for money and delivered quickly.

October 25, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Wendy for the great feedback and for shopping with us. We look forward to seeing you again soon. x

Rated 5 out of 5 stars

Pretty kitty great service

Petty kitty fashion has been really good in helping me out had a bit of trouble to begin with technical more my doing than pretty kitty pressed the wrong button anyway issue was dealt with in such a friendly way that I was able to order the items I wanted which was teal blue handbag and a red halter dress the items arrived fast and packaged with care the handbag arrived with a dust cover over it which is handy for storage the handbag is roomy has plenty of pockets inside the dress was a bit large but returned free of charge and smaller size now being sent out on its way the exchange procedure was fast and efficient this company has dealt with me in very friendly manner and i appreciate their help I will be buying more from them in the future would definitely recommend pretty kitty good value for money and good quality service 😀

November 12, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Diane for the lovely feedback, we are very pleased we were able to help you and that you were happy with the customer service and the items you ordered. We very much look forward to seeing you again in the future. Thank you for shopping with us. x

Rated 5 out of 5 stars

Thank you!….

Thank you!….. I can’t tell you how happy I am with this dress! I have a black tie event coming up and had been looking for a couple of months to no avail - until I found this dress. This is so flattering and it’s stretchy so very comfortable too! The price was amazing too! I can’t wait to get my hair and make up done and wear this dress.

November 12, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

That’s great to hear Jackie - thank you so much for the kind words and lively feedback. We hope to welcome you back soon. Pretty kitty

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Rated 5 out of 5 stars

First time I've ordered from this…

First time I've ordered from this company. I was looking for a flower dress for my daughters 3rd birthday. Googling, I came across Pretty Kitty Fashion. Found a beautiful vintage style dress at a really good price. Ordered and fantastic quality and delivery. Really nicely packaged as well, wrapped in paper and sealed. I will definitely be using again.

October 21, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. We’re so pleased to hear you found a dress for your daughter. We hope to see you back soon. Pretty kitty

Rated 5 out of 5 stars

Excellent underskirts

Most beautiful underskirts I ordered 2 different colours. They move so beautifully when dancing and the quality is phenomenal
Thank you so much Pretty Kitty Fashion 😍

November 7, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Angel for the lovely feedback, we are so pleased to hear that you are happy with your purchase and that they are great for dancing in. We look forward to seeing you again soon. x

Rated 5 out of 5 stars

Beautiful, flattering and unique designs!

My fifth dress purchased from Pretty Kitty and so pleased I discovered them! Beautiful and very flattering dresses ive had so many compliments on!
Lovely quality and value for money and excellent customer service 🥰

October 14, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Gaynor for the lovely feedback, It's always great to hear from our returning customers. We look forward to seeing you again soon hopefully for number six. Thank you for shopping with us. x

Rated 5 out of 5 stars

Beautifully made clothes

Beautifully made clothes, good quality, reasonable prices and lovely fit! I received my order quickly and they dealt with my return promptly (multiply dresses ordered for bridesmaids). Highly recommended.

November 5, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Hayley for the lovely feedback, we hope you were able to find the right dresses for the bridesmaids. Thank you for shopping with us and we hope to see you again soon. x

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Rated 5 out of 5 stars

Excellent service and beautiful dress

Excellent service and beautiful dress! Can't fault them ❤️

November 6, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jennifer for the great feedback, we hope to see you again soon and thank you for shopping with us. x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, easy returns process, beautiful dresses - what more could you ask for!

November 6, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Aoife for the great feedback, we love hearing that our customers are happy. We hope to see you again soon and thank you for shopping with us. x

Rated 5 out of 5 stars

Excellent products and customer service

Pretty Kitty provide excellent good quality products and outstanding customer service.
I have purchased several dresses from them, the colours and designs are wonderful, I would recommend them and their products and will be buying more in the future.

November 4, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Yvonne for the lovely feedback. We are really pleased to hear that you are a returning customer and we very much look forward to seeing you again in the future. x

Rated 5 out of 5 stars

Amazing service and quality

Amazing service and quality: definitely a great price point and the material of the dress I have bought is really good. I can't wait to wear it now and I know it is going to be a show stopper!

October 25, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback we are always pleased to hear from our customers. We look forward to seeing you again soon. x

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Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service. Communication is exemplary. They really are one of the best I have ever dealt with. Gorgeous clothes too

October 24, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much Patricia for the lovely feedback and we hope to see you again soon. x

Rated 5 out of 5 stars

Gotta love PrettyKittyFashion

Beautiful quality clothing and excellent customer services. On the occasions that I’ve had to return items to change the size, it has been easy and fast. Can’t help but love PrettyKittyFashion 💞

October 23, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback Roz we love hearing from our customers. We hope to see you again soon. x

Rated 5 out of 5 stars

Purple Wiggle Dress

Ordered a purple wiggle dress for my wedding next January. The dress is lovely, great fit and the fabric is really soft

October 5, 2024
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Kathy for the great feedback. We are pleased to hear that you are using one of our dresses for your upcoming wedding and we wish you all the best for the big day. x

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