PriceLabs Reviews 

125
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Pricelabs has made life so much easier for me in managing my Airbnb properties during the past 4 years. Between the self adjusting accurate pricing it has provided and the insights it provides us whic... See more

Company replied

Rated 5 out of 5 stars

Pricelabs has saved me valuable time I can better use managing my 3 rentals. Constantly adjusting my nightly rates on my own was stressful and challenging.

Company replied

Rated 1 out of 5 stars

Awful tool ...full of errors...I had unpaid unsynced accounts and they still synced prices and 1 night MLS UNAUTHORISED which overrode every tool I could have to amend those figures...took a few good... See more

Company replied

Rated 5 out of 5 stars

We tried 2 different price optimizers before trying PriceLabs and all I can say is I wish we would have just started with Price Labs! Integration was a wonderful experience. Our onboarding rep... See more

Company replied

Company details

  1. Vacation Rental
  2. also in
  3. Boutique Hotel
  4. Budget Hotel
  5. Business Hotel
  6. Extended Stay Hotel
  7. Hotel

Written by the company

PriceLabs is a powerful revenue management & dynamic pricing platform for hospitality accommodations. Vacation rentals, hotels, aparthotels, RVs, and campgrounds use PriceLabs to optimize revenue, save valuable time, and access the latest market data. It integrates with Airbnb, Vrbo, and 150+ Property Management Systems (PMSs) and channel managers. It provides data-driven pricing recommendations coupled with flexible automation rules & customizations. Founded in 2014, PriceLabs today prices over 500,000 units across 150+ countries and is available in 6 languages.


Contact info

3.9

Great

TrustScore 4 out of 5

125 reviews

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3.9

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(125)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Pricelabs has been a great resource…

Pricelabs has been a great resource in ensuring I am maximizing my revenue and understanding my market. Having a specialist jump on a call with me to ensure I properly setup my properties was a great help. I highly recommend!!!

February 6, 2025
Unprompted review
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Reply from PriceLabs

Hello Genasun,

Thank you for your feedback! We're glad that PriceLabs has been a valuable resource in helping you understand your market and maximize revenue. Our goal is to make your experience as smooth and beneficial as possible.

If there’s anything else you’d like to discuss, please feel free to reach out!

Warm regards,
Anurag

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Rated 5 out of 5 stars

Good help for price determination

Thanks to PriceLaps, I was able to achieve a noticeably better occupancy rate for my Airbnb; the application is easy to use and gives a good insight into the price structure in the vicinity of your own accommodation.

January 12, 2025
Unprompted review
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Reply from PriceLabs

Hello Sergio,

Thank you for your feedback! We’re thrilled to hear that PriceLabs has helped you achieve a better occupancy rate for your Airbnb.

It’s great to know you find it easy to use and valuable for gaining market insights. Feel free to reach out if you have any questions or need assistance - we’re here to help.

Warm regards,
Anurag

Rated 5 out of 5 stars

PriceLabs Positive Revenue Impact

PriceLabs has positively impacted my revenue in two ways:
1. In Neighborhood Data, Competitor Calendar, I can easily understand competitor pricing. There is an export to CSV button which makes analysis even easier.
2. Using the data extracted from Competitor Calendar, I understand who are the “real” competitors, what is their occupancy level, and what pricing actions I need to take.

January 3, 2025
Unprompted review
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Reply from PriceLabs

Hello Michael,

Thank you for sharing your feedback! We’re delighted to hear that PriceLabs has positively impacted your revenue. It’s great to know that the Neighborhood Data tab has made analyzing competitor pricing strategies easier for you.

We’re glad these features have helped you refine your revenue strategy. Feel free to reach out if you have any questions or suggestions - we’re always here to help.

Warm regards,
Anurag

Rated 5 out of 5 stars

Great customer service.

Great customer service.
I contacted the team to find out why my AirBnB and VRBO prices seemed out of whack.
Seems that the I had accidentally activated AirBnB smart pricing which caused the discrepancy.
Simple fix from the Team and my account pricing is running with no issues.

December 15, 2024
Unprompted review
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Reply from PriceLabs

Hello Rob,

Thank you for your feedback! We are glad to hear our team was able to quickly resolve the issue with your pricing. It’s great to know your account is now running smoothly.

If you ever have more questions or need assistance, feel free to reach out - we’re here to help!

Warm regards,
Anurag

Rated 1 out of 5 stars

Cannot remove Price Lab’s pricing

Been trying for days to cancel my trial. Multiple chat support and a 1 on 1 screen share and Price Labs pricing, minimum days, etc are still populated on my Calendar. I cannot change my own prices and PL support cannot help at all.

December 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Very good service

Very good service, has everything I needed to compete with our concurents.

If improving it then I would suggest adding more data from different sources. This will affect real market value.

December 1, 2024
Unprompted review
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Reply from PriceLabs

Hello Revaz,

Thank you for your feedback! We're happy to hear that PriceLabs helps you stay competitive.

We appreciate your suggestion about adding more data from different sources and are working towards implementing it.

If you have more ideas or need any assistance, feel free to reach out!

Rated 5 out of 5 stars

A Happy Customer

I have been using PriceLabs for just a couple of months. It has had an immediate impact on the business. While currently in low season, I am up 24% over last year, most likely the effect of a more aggressive and differentiated price strategy. I now look forward to see the impact on the high season.
Something else that I have appreciated are the frequent training sessions organised by PriceLabs. I attended a 5-day Masterclass and I learned a great deal. At the moment, I am definitely a happy customer.

September 16, 2024
Unprompted review
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Reply from PriceLabs

Hello Maria,

Thank you for your review!

We’re glad to hear that PriceLabs has positively impacted your business, even in the low season. A 24% increase is fantastic, and we hope to see this trend continue in the high season.

We're also pleased that you found our training sessions helpful.

All the best!

Rated 5 out of 5 stars

Easy improved Pricing with Pricelabs

We use Pricelabs within our Software/Channel manager to do the pricing for our holiday rentals in Berlin. We have automated the process of pricing with the help of Pricelabs. While using recommended procedures from Pricelabs it was easy to setup and use the tool. We saw the great potential of the tool right after the start. I assume we can get further benefit when we would put more effort in this tool.

September 7, 2024
Unprompted review
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Reply from PriceLabs

Hello,

Thank you for taking the time to share your experience!

I am delighted to hear that PriceLabs has simplified your pricing process and that the setup was easy for you.

As you continue to use PriceLabs more extensively, please let us know if you have any questions or need further assistance.

All the best!

Rated 2 out of 5 stars

"A" for ideation, but a "D" for delivery. Very complex and confusing to implement.

PriceLabs has very ambitious goals to help AirBNB hosts optimize pricing, but the platform is too complex to help non-technical hosts. Communication from the company under the guise of "support" is mostly self-focused and self-serving, with way too much "inside baseball" content to be useful. Additionally, they seem to be an adolescent company that has fallen in love with being a startup, which really holds them back. And while I applaud the depth and breadth of their tools, with this depth comes complexity and this complexity makes the system very frustrating for a non technologist to use. There is no way I will pay someone to implement a tool like this as a consultant; if I cannot use the tool as an owner-operator, then it doesn't work for me. I hope that PriceLabs can work through their many challenges, as it is a good concept in theory. They get an "A" for ideation, but a "D" for delivery.

June 21, 2024
Unprompted review
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Reply from PriceLabs

Hi Morris,

Thank you for your detailed feedback. As my fellow co-founder Richie mentioned in his response to your email, we truly appreciate the time you took to share your thoughts.

We've already reviewed your feedback as a team and have begun implementing changes to make our platform, marketing, and customer support.

Your perspective is invaluable in helping us improve, and we're committed to enhancing our product and user experience.

We hope you'll give us another chance in the future.

Warm regards,
Anurag Verma

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Rated 5 out of 5 stars

Great All In One PMS system.

Great All In One PMS system.
Currently without a doubt the best in the market.

June 9, 2024
Unprompted review
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Reply from PriceLabs

Hello,

Thank you for taking the time to write this review. We are glad you had a great experience with PriceLabs.

All the best!

Rated 5 out of 5 stars

Highly recommend PriceLabs

PriceLabs' customer service is great! Whenever I have a question or feedback, I get a relevant response within a day. The product works well for me and has boosted my income by about 30% in the first three months since I've been using it.

April 26, 2024
Unprompted review
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Reply from PriceLabs

Hello,

Thank you for taking the time to write this review. We are glad PriceLabs helped increase your income by 30% in the first three months!

Our support team will always be available to help solve your product-related queries. All the best!

Rated 5 out of 5 stars

Pricelabs (and KeyNest) are my two…

Pricelabs (and KeyNest) are my two favourite tools for my two apartments in Fuerteventura, Canary Islands. Pricelabs is particularly useful because i've got it configured in such a way that I can avoid gaps, and lower my prices as the date gets closer, which makes my occupancy much better

January 11, 2024
Unprompted review
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Reply from PriceLabs

Hi Benedito,
Thank you for taking the time to share your feedback. We are thrilled to be among your top two favourite Vacation Rental tools, and that we've helped you boost your occupancy! Here's to an even better 2024!

Rated 5 out of 5 stars

This product is a gamechanger

This product is a gamechanger. I have struggled for 10 years to know how best to price my vacation rental. Not only does Pricelabs give me the confidence to understand why I select a particular price but it keeps an eye on things to let me know when the market circumstances change. The impact has been immediate and significant. And the support is excellent into the bargain. I am delighted to have found Pricelabs and highly recommend them if you rent any kind of holiday property

January 8, 2024
Unprompted review
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Reply from PriceLabs

Hello! Thank you so much for making the effort to leave us this feedback. We are thrilled to know that PriceLabs has helped you optimize your pricing confidently. Looking forward to serving you as best we can in 2024!

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Rated 5 out of 5 stars

An unparalleled commitment to customer training

The "12 Days of PriceLabs" webinars were impeccably organized, allocating the first 10 minutes for clear explanations and a generous 20 minutes for addressing questions. Each answer was complemented by a link to the knowledge base. Daily summary emails reiterated concepts and provided links to related knowledge base articles. The inclusion of real-life cases for discussion and feedback requests on actual issues was particularly beneficial. PriceLabs continues to impress with exceptional customer support and valuable, content-rich webinars, demonstrating an unparalleled commitment to customer training.

December 20, 2023
Unprompted review
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Reply from PriceLabs

Hi Renata, We are so glad to hear you enjoyed the webinar series. Our intention was to achieve exactly what you detailed out - empower our customers and teaching them how to get the best out of PriceLabs. Cheers to a successful 2024!

Rated 5 out of 5 stars

Great analytics!

Great analytics!! Awesome customer expirience

December 13, 2023
Unprompted review
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Reply from PriceLabs

Hi Atilio, thank you so much for taking the time to leave us this feedback. Your appreciation has really made our day!

Rated 5 out of 5 stars

Revenue Management Done Properly

We have been using Pricleabs for about five years. It can be as simple or sophisticated as you want, according to how deep you want to delve into revenue management for your portfolio. All bases are covered, and the system is always getting better and improving. This is a good place to start if you are not already doing revenue management!

November 23, 2023
Unprompted review
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Reply from PriceLabs

Hello!
Thanks for the positive review! We're glad PriceLabs works well for your revenue management needs. If you ever have suggestions, we're all ears. Cheers to five years with us!

Rated 5 out of 5 stars

Easy to setup, Easily pays for itself

I'm a vacation rental owner with properties on both VRBO and Airbnb. PriceLabs dynamic pricing was easy to setup with great how-to videos and excellent, responsive customer support. I was able to get everything set up in a day or two. I moved to priceLabs after trying for two weeks to get one of their competitors to work.

Pricelabs more than pays for itself as I've filled many nights with higher prices than I would have been comfortable setting myself.

October 1, 2023
Unprompted review
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Reply from PriceLabs

Our main goal is to boost your rental income and save you time, backed by great customer service and a wealth of helpful resources.
Thank you for recognizing all three and sharing your positive experience.
It's our pleasure to serve you.

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Rated 5 out of 5 stars

PriceLabs is awesome

PriceLabs is awesome, helped optimise pricing across our key channels, and great customer service and support.

August 1, 2023
Unprompted review
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Reply from PriceLabs

Thank you, Marcus, for taking the time to share your wonderful review! We are so happy that we could assist in getting your pricing right and that you've noticed and appreciated our commitment to exceptional customer service – it means the world to us! We look forward to continuing to serve you with the utmost care and dedication.

Rated 5 out of 5 stars

Great User and Business Experience

We are working with our own PMS (RuralGest) to provide a tech and commercial solution to our partners in México. Due to our business core PriceLabs has been a great partner to be strongest creating better revenue strategies, our properties are connected to Airbnb, Booking, Expedia, Google & HostelWorld and our team is more than happy because we love the data and PriceLabs makes us our day a better work day. The results are tangible. And the most important, the support team is incredible!! Thanks Daniel Zammata for your commercial assistance.

May 1, 2023
Unprompted review
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Reply from PriceLabs

Hi Juan Pablo!

Thank you for taking this time to leave us a review.
We're so happy to hear that your team loves PriceLabs, and that the data has been useful in build your pricing and occupancy strategies!

Indeed, Daniel Zammata is the best! :)

PS: PriceLabs is now available in Spanish > All you need to do is go to your PriceLabs account > click on your name initials on the top right corner > click on settings and change language from the drop down!

Thank you for choosing PriceLabs!

Rated 5 out of 5 stars

Worth it!!

I'm a new AirBNB host, just hosting a single unit. To put it bluntly I don't really know what I'm doing. I don't know how to price, I don't know how to analyze my competitors.
Enter PriceLabs.
I signed up for the trial and figured if it doesn't work it's no skin off my back.
It worked. Within minutes I had my first booking at the PriceLab rate. I never imagined I'd get booked at the rates they've suggested but we are consistently 85-95% occupied. PriceLabs paid for itself five times over on the very first night we booked using their intel.
I've recommended it to a few neighbors as well and they've all seen the same success.

Signing up for PriceLabs was the best thing I did for my fledgling AirBNB business.

March 1, 2023
Unprompted review
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Reply from PriceLabs

Hi Maya!
Wow - thank you for this amazing feedback! We're so glad to hear PriceLabs has helped you become more successful.

As you might know we have free weekly training sessions in multiple languages - and it's a great chance to learn what else you can do to optimize your listing for greater occupancy and more $$$. :)

To view our training schedule ust go to our website > click on resources > training Have a good day and, Thank You for choosing PriceLabs

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