PriceLabs Reviews 

125
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Pricelabs has made life so much easier for me in managing my Airbnb properties during the past 4 years. Between the self adjusting accurate pricing it has provided and the insights it provides us whic... See more

Company replied

Rated 5 out of 5 stars

Pricelabs has saved me valuable time I can better use managing my 3 rentals. Constantly adjusting my nightly rates on my own was stressful and challenging.

Company replied

Rated 1 out of 5 stars

Awful tool ...full of errors...I had unpaid unsynced accounts and they still synced prices and 1 night MLS UNAUTHORISED which overrode every tool I could have to amend those figures...took a few good... See more

Company replied

Rated 5 out of 5 stars

We tried 2 different price optimizers before trying PriceLabs and all I can say is I wish we would have just started with Price Labs! Integration was a wonderful experience. Our onboarding rep... See more

Company replied

Company details

  1. Vacation Rental
  2. also in
  3. Boutique Hotel
  4. Budget Hotel
  5. Business Hotel
  6. Extended Stay Hotel
  7. Hotel

Written by the company

PriceLabs is a powerful revenue management & dynamic pricing platform for hospitality accommodations. Vacation rentals, hotels, aparthotels, RVs, and campgrounds use PriceLabs to optimize revenue, save valuable time, and access the latest market data. It integrates with Airbnb, Vrbo, and 150+ Property Management Systems (PMSs) and channel managers. It provides data-driven pricing recommendations coupled with flexible automation rules & customizations. Founded in 2014, PriceLabs today prices over 500,000 units across 150+ countries and is available in 6 languages.


Contact info

3.9

Great

TrustScore 4 out of 5

125 reviews

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No recent history of asking for reviews

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Replied to 91% of negative reviews

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3.9

All reviews

(125)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

get a high but competitive price

In the first days it seems somewhat complicated since it has an infinite number of parameters to refine your rates almost to infinity.
When you are clear about which are the most important options for you, it is quite simple and it does not take you more than a couple of minutes to refine your rates and of course configure your calendar, it even allows you to dynamically automate the minimum stay days.
In the end you get a high but competitive price per night, which is what you want with this type of software

May 30, 2023
Unprompted review
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Reply from PriceLabs

Dear Jose,

Thank you for taking the time to review us.

We're so happy to hear that PriceLabs has had a positive impact on your business' performance, and hope that we continue to deliver value to you.

Thank you once again for choosing PriceLabs.

Warm regards,
Ishani

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Rated 5 out of 5 stars

Great Customer Service and Reliable Software

At Fliphaus, we started using Pricelabs about 8 months ago and our company doubled listings and multiplied earnings undoubtly thanks to this software.

April 17, 2023
Unprompted review
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Reply from PriceLabs

Hi Tomas,

Thank you for your review. We are humbled and overjoyed to hear that you've been able to double your listings and multiply earnings with PriceLabs!

Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, save time and maximise revenue and opportunity, and we're happy that we've been able to deliver on those promises!

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

Very happy with PriceLabs

Very happy with PriceLabs. It's made managing pricing for my vacation rental completely automatic, with numerous options to customize the way the system sets your nightly rates. Strongly recommended!

April 2, 2023
Unprompted review
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Reply from PriceLabs

Hi Jim,

Thank you for your review.

Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, save time and maximise revenue and opportunity, and we're happy that we've been able to deliver on those promises!

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

We absolutely love PriceLabs

We absolutely love PriceLabs. It is simple and fun to use. We have tried other tools, but PriceLabs is the most realistic and accurate tool out there, even for markets outside of the US (something other tools are not fine-tuned enough for). The tool also offers the flexibility to handle more specialized items if needed. PriceLabs is one of the most fundamental investments for running a STR, and it has helped us secure the top spot in our market.

October 26, 2022
Unprompted review
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Reply from PriceLabs

Hi Eilina,

Thank you for taking the time to leave u a review!

We are so happy to hear that PriceLabs has helped your business.

It's our users who help us make our product better everyday. So, if at anytime you have feedback or suggestions, please don't hesitate to reach out to us.

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

best pricing tool i've ever used

best pricing tool i've ever used. thanks of pricelabs our earning went up 40%!!!

March 20, 2023
Unprompted review
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Reply from PriceLabs

Hi Alain,

Thank you for your review. We are humbled and overjoyed to hear that your earnings went up by 40% with PriceLabs!

Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, save time and maximise revenue and opportunity, and we're happy that we've been able to deliver on those promises!

Thank you once again for choosing PriceLabs.
Richie

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Rated 5 out of 5 stars

So powerful, yet so easy!

This software is so powerful, but still fairly priced (ok, it's downright cheap). Once you've set everything up, you can forget all pricing challenges for a long time. Of all the tools I utilize in running my STR... Pricelabs is the best.

March 5, 2023
Unprompted review
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Reply from PriceLabs

Hi Ryan,

Thank you for taking the time to leave us a review.

Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. And we're glad we've been able to deliver on those promises.

Thank you once again for choosing PriceLabs.

Warm regards,
Richie

Rated 5 out of 5 stars

PriceLabs provides top drawer service

PriceLabs provide a wonderful service solidly based on quality data and is instrumental in establishing an optimal dynamic pricing strategy. Their service integrates seamlessly with my management system. PriceLabs training sessions and documentation are comprehensive and very helpful.

February 27, 2023
Unprompted review
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Reply from PriceLabs

Hi Derek,

Thank you for taking the time to leave u a review!

We are so happy to hear that PriceLabs is a must have tool for your pricing needs!

It's our users who help us make our product better everyday. So, if at anytime you have feedback or suggestions, please don't hesitate to reach out to us.

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

Pricelabs gets me prices I never…

Pricelabs gets me prices I never thought I could get. Set your numbers and sit back and let it do its thing!!

February 27, 2023
Unprompted review
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Reply from PriceLabs

Hi Brendan,

Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions!

PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time. And, we're glad we've been able to deliver on those promises.

Should you have any feedback or suggestions, please don't hesitate to reach out to us support@pricelabs.co

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

Truly must have tool to price your…

Truly must have tool to price your daily rate right!

February 18, 2023
Unprompted review
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Reply from PriceLabs

Hi Jeffery,

Thank you for taking the time to leave u a review!

We are so happy to hear that PriceLabs is a must have tool for your pricing needs!

It's our users who help us make our product better everyday. So, if at anytime you have feedback or suggestions, please don't hesitate to reach out to us.

Thank you once again for choosing PriceLabs.
Richie

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Rated 5 out of 5 stars

Its a must-have for anyone offering…

Its a must-have for anyone offering accomodation. The extra revenue justified the expense of Pricelabs.

February 11, 2023
Unprompted review
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Reply from PriceLabs

Hi Rami,

We're so glad to hear that PriceLabs has been a worthwhile investment!

Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time.

In that endeavour, we're always open to suggestions and feedback, so please don't hesitate to reach out, if you have something to share.

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

Excellent pricing tool

Excellent pricing tool. Many advanced options that are very helpful. I’m looking forward to learning how to use all of their pricing tools.

January 15, 2023
Unprompted review
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Reply from PriceLabs

Hi Chris,

Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions!

PriceLabs mission has always been focused on delivering value and helping our customers reach their goals to boost occupancy, maximise revenue, and save time.

While you deep-dive and explore all of our features and tools, please don't hesitate to reach out to us support@pricelabs.co if you have any questions, feedback or suggestions. Our team is very responsive via email and our product specialists will respond to any query within a few business hours.

Thank you once again for choosing PriceLabs.
Richie

Rated 1 out of 5 stars

No accuracy, will make you lose money

The service lacks accuracy in the pricing suggested.
The support ignores any feedback and bug reports.
It seems that they know that the service sucks, but they don't care, they use marketing to find customers willing to pay this huge price without realizing that the price predictor uses some basic low-level algorithm.

It has more probability to make you lose money than gain some.

January 3, 2023
Unprompted review
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Reply from PriceLabs

Hi Andrea - apologies that your experience with PriceLabs was not as expected. The support team did reply to your inquiry and made clear that the issue you were raising was not a bug but, in fact, a setting that was not done on your account. We understand that PriceLabs may not be for everyone as there are settings that need to be done on the user's end. Having said that, we are constantly working on improving the service.

Rated 3 out of 5 stars

Good tool for setting your pricing

Good tool for setting your pricing. Unfortunately not all features are available depending on who you use for a PMS. For example, you cannot set discounts for varying lengths of stay which would be quite useful.

December 16, 2022
Unprompted review
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Reply from PriceLabs

Hi Chris,

Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time, and we're glad you are finding our tool helpful.

Regarding your feedback about some features being unavailable for certain PMS - as you can imagine that this requires both parties to have the capabilities and we are constantly working with our PMS partners to improve capabilities at both end.

For example, the Length of stay pricing is a capability that is currently live only on Rentals United and Stays. We are also building Length of stay pricing feature for several other PMS (including Hostaway, Avantio, Icnea, Lodgify) - this capability will be live in next few months.

Thank you for your feedback and for choosing PriceLabs!
Richie

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Rated 5 out of 5 stars

Price Labs is a great pricing tool for…

Price Labs is a great pricing tool for short term accommodations. It is not set it and forget it. You must do your own tweaking however the tools given make it very easy to do so.
They have awesome customer service and are always willing to help. There are also tons of webinars and video how to's .

December 10, 2022
Unprompted review
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Reply from PriceLabs

Hi Karen,

Thank you for taking the time to leave us a review. We're so glad to hear that our webinars and videos have been helpful for you to set up your PriceLabs account and tweak to your requirement.

PriceLabs mission has always been focused on delivering value and customer service is top priority - thank you for acknowledging this and for choosing PriceLabs.

Warm regards,
Richie

Rated 5 out of 5 stars

Excellent customer support

I have been working with Daniel Zammata on my pricing strategy for the past month. he has been very helpful in guiding me through the tool, helping me setup my new properties, but also giving tips to increase my ranking on OTA's. He responds to emails very quickly, and always makes himself available to answer my questions via call. While I am still getting used to this tool, and cannot really rate the tool yet, I can speak highly of Daniel.

December 8, 2022
Unprompted review
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Reply from PriceLabs

Hi Melissa,

While we're not surprised to hear what you've said about Daniel, we're so happy you've taken this time to share your experience and appreciation. Thank you.

We are glad he's helped you get acquainted with PriceLabs and hope that you are more comfortable with our tools by now.

We value suggestions and feedback, and use this to better our product and services, so please don't hesitate to write to us in this regard.

Warm regards,
Richie

Rated 5 out of 5 stars

Daniel Zammata is amazing

Daniel Zammata went out of his way to make sure I understood the platform as well as its latest incredible comp set analysis feature that really helps me!

December 7, 2022
Unprompted review
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Reply from PriceLabs

Hi Jason,

With Daniel you are in the best hands and we're so happy you've taken this time to share your experience and appreciation. Thank you.

Thrilled to note that our Market Dashboard tool is helping you with your business and pricing decisions.

On that note, if you have any suggestions and feedback, please don't hesitate to write to us in this regard. Feedback is a gift that helps us build a better product.

Thank you once again for choosing PriceLabs.

Warm regards,
Richie

Rated 5 out of 5 stars

Amazing tool for property managers

November 28, 2022
Unprompted review
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Reply from PriceLabs

Hi Bruno,

Thank you for leaving us a review.

We're so glad to hear that PriceLabs has had a positive impact on your business.

PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time.

Should you have any questions or feedback, please don't hesitate to reach out to us support@pricelabs.co

Thank you once again for choosing PriceLabs.
Richie

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Rated 5 out of 5 stars

i have used Pricelabs for 6 years now…

I have used Pricelabs for 6 years now and I believe that any company or even private owners should use it to improve dramatically their profitability through dynamic pricing that reflects and maximize any opportunity in the calendar.
Marco Malafante
CEO at The Red House Company Srl

November 19, 2022
Unprompted review
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Reply from PriceLabs

Hi Marco,

Thank you for being our patron for so many years.

We're so glad to hear that PriceLabs has had a positive impact on your business.

PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, save time and maximise revenue and opportunity.

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

Pricing is difficult, Pricelabs makes it easy.

Pricing is difficult and a bit of a guessing game usually. PriceLabs decides the price for me for every day that I have open going forward, and continuously adjusts those prices up and down based upon demand in the area. I don't have to do anything but pay $10 a month. It's so worth it. They are laser focused on pricing - it's all they do. I can use other tools for other stuff if I want (which I don't!) so I'm not paying for a load of other functionality that I don't use.

November 3, 2022
Unprompted review
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Reply from PriceLabs

Hi Rob,

Thank you for your faith in us.

We're so glad to hear that PriceLabs has had a positive impact on your business.

PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, save time and maximise revenue and opportunity, and we are humbled to serve you.

Thank you once again for choosing PriceLabs.
Richie

Rated 5 out of 5 stars

Outstanding Tools

Tried this pricing tool because i need help with pricing strategy managing my Airbnb.
The result was outstanding, from the first day using the trial I instantly got more bookings. Since using this tool my occupancy is at 90% monthly while income increase by atleast 25%.
What i love about pricelabs is the ease of use, the pricing recomendations was spot on. I feel confidence managing my Airbnb.

Thank you Pricelabs!

August 17, 2022
Unprompted review
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Reply from PriceLabs

Hi Tomi,

Thank you for your review. We are humbled and overjoyed to hear that we helped you increase your revenue by at least 25%!

Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, save time and maximise revenue and opportunity.

Thank you once again for choosing PriceLabs.
Richie

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