priceoye.pk Reviews 

695
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 259 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the items received are completely original and offered at very attractive prices compared to other local options available. People also widely appreciate the surprisingly fast delivery services and the smooth tracking throughout the entire ordering journey from start to finish. However, some reviewers were not happy with receiving faulty items, as a few devices suffered from immediate technical malfunctions right out of the box. A few other people also felt that dealing with sudden order cancellations, repetitive confirmation calls, and general support interactions created frustrating obstacles during shopping.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide split in customer satisfaction. On one... See more

Price

Consumers find price to be ambiguous, reflecting a wide range of differing experiences. Many reviewers report... See more

Delivery service

Customers had ambiguous experiences with delivery_service, as opinions and encounters vary significantly.... See more

Order

Clients share ambiguous opinions on order, balancing smooth experiences with significant frustrations.... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing both strong satisfaction and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's good but I ordered two Samsung phones both of them was active they should list at the mobile listing that these mobile are already active

Company replied

Rated 4 out of 5 stars

Whenever I bought something from Priceoye I experienced wonderful services. Every product was in best quality. But still before buying anything do check that product on other platforms

Company replied

Rated 3 out of 5 stars

Well things from Priceoye were good i.e packaging, gift wrapping, delivery updates, packaging video and stuff were OK. However the device (ZTE Nubia V80 pro) was malfunctioning from second one. The de... See more

Company replied

Rated 5 out of 5 stars

Ma na first time price oy SA mobile Lea mil b jaldi gia or kam paso ma Mila or cheez b A one ayi bikul fresh tha pta approved mara experience bht acha rha price oy is fully recommend

Company replied



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3.7

Average

TrustScore 3.5 out of 5

695 reviews

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3.7

All reviews

(695)

243 reviews in the last 12 months

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Rated 1 out of 5 stars

Pathetic service rendered by…

Pathetic service rendered by Priceoye.pk. I ordered a laptop from their website after confirming its availability 3 - 4 times via their helpline since they don't offer support services on WhatsApp 👎🏼I ordered on 5 June and paid the full amount in advance. Since then I have been calling them almost daily to ask about the status of the parcel. They told me that the item must be short that is why it is delayed. My question is if the item was not available/short then why list it on the website in the first place? And when I had called multiple times to confirm the availability and price of the laptop then why did the customer service representatives keep confirming the availability?
Now after waiting for 4 days they are saying that the item is not available and asking me to select another model!!! WHAT??! Are the customers joke to you guys??? Buying a brand new premium laptop is not a children's play!! I have searched for days before finalising the vendor to buy the laptop from. My precious time and energy have been wasted because of you guys, not to mention the delay it has caused in my work. On top of it all now I would also have to wait 3-7 days for the refund!!! WHAT?!!
Your service is declining day by day. Never ordering anything from Priceoye.pk. again.

June 9, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience, frustration, and disappointment you have experienced.

We completely understand your concerns regarding the availability confirmation, subsequent delay, and the eventual update that the product could not be arranged.

We acknowledge that this situation has caused unnecessary inconvenience and has fallen short of the experience we aim to provide.

Unfortunately, despite our efforts to arrange the laptop after your order was placed, the product became unavailable from the supplier's end.

We understand that you confirmed the availability multiple times before placing the order, and we regret that the stock status changed afterward.

We appreciate that purchasing a premium laptop is an important decision that requires considerable research, time, and planning.

Please note that whenever a product needs to be specially arranged by our team, the standard arrangement time is typically 24–48 hours. If we are unable to arrange the product within that timeframe, the order is usually cancelled.

However, in your case, considering that the product was a high-value item and that you had already made the full payment in advance, our team made additional efforts to arrange the product instead of cancelling the order immediately. Unfortunately, this process took an additional couple of days as we were actively trying to source and secure the item for you.
Our intention was to fulfill and deliver your order rather than cancel it, but despite our best efforts, we were ultimately unable to arrange the product.

We sincerely regret the delay this has caused to your work and understand your disappointment with being asked to consider an alternative model after waiting for several days.
Please be assured that your refund has been initiated according to the standard refund process and will be transferred to your provided account within 3–7 working days. Our team is monitoring the case to ensure the process is completed as smoothly as possible.
We value your feedback, as it helps us identify areas where we need to improve our inventory management and customer communication processes.

Once again, we sincerely apologize for the inconvenience caused and appreciate your patience throughout this matter. We hope to have the opportunity to serve you better in the future.

Team PriceOye.

Rated 5 out of 5 stars

My experience with priceoye is excellent

My experience with priceoye is excellent i bought mostly mobile and never had a complaint delivery is fast and product is genuine.

June 8, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 1 out of 5 stars

This app is pure scam

This app is pure scam. There is no warranty guarantee if you buy a product from them. If you get a problem, they will give you excuses for weeks, then send you to the real distributor. Then, the distributor will reject your claim on fake, imaginary reasons.I purchased Anker Soundcore R60i NC earbuds (Order ID: 3206798). The internal hinge mechanism failed within a month with zero external drops. I provided an immaculate 360-degree video proving a 10/10 pristine exterior with no scratches. PriceOye and their distributor, Optus Solutions, just give the blame to each other until you get completely exhausted and give up your hard-earned money.Their technician even left a physical tool dent on the hinge seam during their own inspection and tried to blame me for it! Never buy any products from them. Go to local shops instead; at least a real person sells products there and you can hold them accountable face-to-face. It is my own personal request: save your hard-earned money from being scammed by this online loop.

EDIT (June 12, 2026):
Look at their public response below from 5 days ago, claiming they will "support me" and "coordinate with the brand." It is all public relations theater. I submitted my very first complaint back on May 13, 2026—it has been a full month, and my case is still completely unresolved.

​Today, they called me and told me the exact opposite of their public reply: PriceOye stated they will not entertain my case at all because it is a "brand warranty," completely refusing to take responsibility for what they sold. Meanwhile, the distributor (Optus) tells me to contact PriceOye!

​They write nice comments online to look good to the public, but on the phone, they trap you in the exact loop I warned you about. Do not be fooled by their copy-pasted corporate apologies. They will not take responsibility for their products. Avoid them!

Edit (16 June 2026):
The official global brand (Anker) has completely resolved this issue for me directly, proving just how terrible PriceOye’s customer service is. When PriceOye called me, they literally told me "we don't entertain this issue" for a product they sold me, completely deflecting responsibility despite the advertised warranty. PriceOye didn't even help me reach the brand; I had to take matters into my own hands and contact Anker Global entirely on my own.

Furthermore, PriceOye's distributor, Optus Solutions, refused to take my video proof seriously and wouldn't even listen to my complaint—treating me like I was asking for their personal family wealth instead of a rightful warranty claim. Meanwhile, when I submitted the exact same proof to the global brand, they immediately acknowledged it and issued a full 100% refund while letting me keep the device. This proves my evidence was 100% genuine all along, and that both PriceOye and Optus Solutions were just making excuses to reject my claim. Let this be a warning to everyone: buy from global brands who care about their customers, because local companies like PriceOye will treat you like a burden the moment something goes wrong.

June 5, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience and frustration you have experienced.

Please be assured that we are taking your concern seriously. We will discuss this matter with our Brand Team, who are in direct contact with Anker, and we will make every effort to ensure that your issue is handled on priority.

As Anker products come with an official brand warranty, we will continue to support you throughout the process and coordinate with the brand until a proper resolution is reached.

We appreciate your patience and understanding, and our team will keep you updated regarding any progress.

Team PriceOye.

Rated 1 out of 5 stars

⚠️ SCAM ALERT

⚠️ SCAM ALERT: PriceOye Violating Their Own 3-Day Policy! (Order ID: 3283749) ⚠️

I paid 1,25,000 PKR to PriceOye for a brand-new phone. Within 2 days, the upper earpiece speaker blew out—completely distorted and torn sound. The phone is physically flawless.

I launched a complaint (ID: 122859) within their official 3-day window. Instead of replacing it, PriceOye dragged it out for 4 days, refused to let me speak to a manager, and just emailed me denying all responsibility and dumping me onto a third-party repair center.

They pocketed my money, delivered a broken premium phone, and completely violated their own buyer protection policy.

I have already reported them to the Prime Minister’s Citizens Portal and FBR Islamabad.

DO NOT BUY FROM PRICEOYE. Their 3-day replacement policy is a total lie. I demand a brand-new replacement unit or a full refund immediately!

May 31, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience and frustration you have experienced.

We would like to clarify that while your complaint was indeed submitted within the specified timeframe, the speaker-related issue highlighted in your case does not fall under our return and replacement policy. As per the brand's warranty terms, such technical faults are normally handled directly through the authorized service center.

However, understanding your concern regarding visiting the warranty center, we have already forwarded your case to the brand for further confirmation. We are currently seeking approval to determine whether the issue can be processed on your behalf without requiring you to visit the service center personally.

If the brand agrees to this arrangement, we will coordinate the collection of the device from you and process the warranty claim on your behalf.

We appreciate your patience while we await the brand's response and remain committed to assisting you in resolving this matter.

Team PriceOye.

Rated 1 out of 5 stars

Dear all users requested to please…

Dear all users requested to please never purchase mobile from priceoye or any website always purchases mobile direct from the company outlets.recently I purchased order from priceoye Poco c85 at the time of delivery mobile was locking good but when I was open SIM tray it was making problem already the delivery rider see this problem.he said generate complaints on price oye. After many complaints the all said please go to our services outlet. When I was there they all said this was not reclaimable and you need to give the price for the SIM tray and services.
Inshort I purchased the tray from other shop. Bur no help was given by priceoye. Requested to all please not purchase any mobile from priceoye for saving some money. Go directly to the shop check everything and then purchase.

May 25, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience and disappointment you experienced.

After reviewing the case, including the unboxing video shared at the time of delivery, we were unable to identify any damage or issue with the SIM tray or the device itself. Our records also show that the phone was activated by you on the same day it was delivered.

Based on the available evidence and the brand's assessment, it appears that the SIM tray may have been damaged during usage after delivery. For this reason, the brand did not approve the issue under warranty and advised that the replacement or repair would be chargeable.

We understand your frustration and regret that the outcome was not what you expected. However, we have handled the case in accordance with the brand's warranty policy and the evidence available to us.

Thank you for your feedback and understanding.

Team PriceOye.

Rated 5 out of 5 stars

Everything was perfect

Delivery time was perfect
Tracking was perfect
Rider attitude was perfect
Item was pta approved and boxpack
It was my 9th purchase from priceoye

Over all marvelous experiences.

Surely will recommend to others

May 23, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 5 out of 5 stars

Best In price and 💯 orginal box pack…

Best In price and 💯 orginal box pack mobile.

May 22, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 5 out of 5 stars

Charger received in Good packaging

Charger received in Good packaging , Very Good Quality Original Product
100% Recommend

May 1, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 4 out of 5 stars

Delivery was ok

Delivery was ok. Product is genuine but it's BIA Sensor is not working & Sumsung Health Diagnosis SMD is not also not supported becuase Pakistan regional setting. May be it's not included for Pakistan

May 19, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

Thank you for your feedback and for confirming that the product was delivered successfully and is genuine.

Regarding the BIA Sensor and Samsung Health Diagnosis features, please note that some health-related functions may be restricted or unavailable depending on the region, country regulations, device settings, and official Samsung support in that market. As a result, certain features may not be supported in Pakistan.

For further clarification regarding feature availability, we recommend contacting Samsung Support or the nearest authorized Samsung service center, as they can provide the most accurate information regarding regional limitations.

We appreciate your feedback and thank you for choosing PriceOye.

Team PriceOye.

Rated 5 out of 5 stars

Amazing quality and 100% authentic…

Amazing quality and 100% authentic product. The rider was very nice and professional.

May 18, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 1 out of 5 stars

Dear Priceway Team,

Dear Priceway Team,

I am explicitly stating once again, in every email I have sent, I have initiated all contact and filed all complaints. You are showing blatant negligence—I send emails, and you reply vaguely. I do not care about other clients; no one contacted me. All calls and emails were from my side. Specifically, on May 19th, I made calls, and I have recordings. Your side also records all calls; please listen to the recordings of the two calls I made on May 19th, which I am re-attaching as screenshots. Investigate them thoroughly, and then respond to me, instead of sending auto-generated replies. Carefully read my previous email, understand the entire issue, and then reply—do not just shoot a message into the air. On May 19th, your agents even admitted fault, as they were unaware, but that is not my burden. You must take responsibility and resolve this immediately. If this continues, I will take legal action for the time I have lost.”
You can review attachments in emails

May 7, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for any inconvenience you may have experienced.

As per our records, our team has responded to your queries and concerns through the available communication channels in a timely manner. However, we understand that you may still be dissatisfied with the resolution provided.

If you are facing any issue regarding a product, order, or any other matter, we kindly request that you share your Order ID and complete concern with us through our helpline or email. Our team will review the case details and assist you further accordingly.

We appreciate your feedback and thank you for bringing your concerns to our attention.

Team PriceOye.

Rated 1 out of 5 stars

I purchased a order and then it was…

I purchased a order and then it was cancelled by them and now my refund is pending since a month. I paid more thank 5k. I called them multiple times to get this solve but seems like there are not in the mood to do it

May 12, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience and frustration you have experienced regarding your refund process. We completely understand your concern and regret the trouble caused.

However, we would like to clarify that our Finance Team already shared the refund form with you 2 days ago, but unfortunately the form has not yet been filled and submitted from your side. Kindly note that the refund process cannot be initiated further until the required refund form is properly completed and submitted.

We request you to kindly check your email/shared communication, fill out the refund form, and submit it at your earliest convenience so our concerned department can proceed with your refund accordingly.

We truly appreciate your patience, cooperation, and understanding throughout this process.

Team PriceOye.

Rated 1 out of 5 stars

Sent me a defective 45w samsung 2pin…

Sent me a defective 45w samsung 2pin charger worth 5k which stopped working on the 4th day. No exchange or refund, just the simple line, we have a 3 day warranty. What kind of official dealers are they for samsung. Worst company to buy from. They are not posting my review on their website either. Period

May 12, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience and frustration you have experienced regarding your Samsung 45W 2-Pin charger.

We understand how disappointing this situation can be, especially after purchasing a product with the expectation of reliable performance. However, we would like to clarify that, as per our company policy, PriceOye provides a 3-day check warranty for customers to verify the product’s condition and functionality after delivery.

Since the issue was reported after the 3-day check warranty period, unfortunately we are unable to process a replacement or refund claim from our end. After this timeframe, warranty-related concerns are handled directly through the official brand/service center according to the brand’s warranty policy.

We truly regret any inconvenience caused and appreciate your feedback and understanding.

Team PriceOye.

Rated 5 out of 5 stars

Genuine Product Delivered Quickly

First, the price is lower than the market. Second, delivery was within 24 hours. The product is genuine — what else could you ask from a seller? It was truly a very good experience indeed.

May 14, 2026
Unprompted review
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Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 1 out of 5 stars

I ordered a mobile

I ordered a mobile. When I received it and open there was not original charger and sim ejector pin 📌 also not present but mobile was ok.
In YouTube unboxing video I saw original accessories

May 6, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience you are facing.

Kindly share your complete issue with us via email at hello@priceoye.pk along with your Order ID and relevant details. Our team will review the matter and do their best to resolve the issue as soon as possible.

We truly appreciate your patience and cooperation.

Team PriceOye.

Rated 5 out of 5 stars

But price is updown but mobile is…

But price is updown but mobile is totally 101% original not repack totally original

May 6, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 5 out of 5 stars

Excellent 😍

May 8, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 5 out of 5 stars

Good quality product

Good quality product. Found as required.

May 5, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

Rated 1 out of 5 stars

I will give this company minus rating

I will give this company minus rating. Please be aware of this fraud company dont waste your money here. Worst service

March 19, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We sincerely apologize for the inconvenience you are facing.

Kindly share your complete issue with us via email at hello@priceoye.pk along with your Order ID and relevant details. Our team will review the matter and do their best to resolve the issue as soon as possible.

We truly appreciate your patience and cooperation.

Team PriceOye.

Rated 5 out of 5 stars

Excellent experience

Excellent experience
The product was at a good price point, original, and functioning as expected

May 6, 2026
Unprompted review
priceoye.pk logo

Reply from priceoye.pk

Dear Valued Customer,

We're glad to hear you had a smooth and satisfying experience with your Product. Your trust means a lot to us — we truly appreciate your support and recommendation!

Looking forward to serving you again at PriceOye!

Team PriceOye.

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