Bad customer service
Lack of empathy, they blame the costumer without any backround check and just do not want a solution to the problem. Rudeness and poor attitude.
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Primecook Non-Stick Cookware are nontoxic and suitable for any type of cooking. Cooking becomes a real joy!
55 Main Street, 07940, Madison, NJ, United States
Hasn’t replied to negative reviews
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Lack of empathy, they blame the costumer without any backround check and just do not want a solution to the problem. Rudeness and poor attitude.
BBQ looks amazing built into an outdoor kitchen. Couple of minor issues with accessories. However I have to say that the customer service and responses have been the best I have ever experienced. All done on line dealt with literally immediately. A fabulous breath of fresh air. Would highly recommend and use again. Congratulations....
The pan I received had some problems but was quickly replaced. Very happy with both the pan and service!
Great product. Nice design, healthy and safe material. Not heavy and easy to clean. Very professional assistance to my questions and needs.
I started out first by ordering 9 inch frying pan and used it for a couple of weeks and loved the pan very much. Then I ordered 11 inch sauce pan, received my order and ran into a little snag. I email prime cook and the issue was resolved in less than one week. Angelo responds immediately to all my emails. AWESOME cookware and customer service. Would recommend this cookware. Don't hesitate to buy this cookware!!
Janet
I only used this pot twice and the coating start chipping off already. I store it by itself without stacking anything on top. Only use none sticker plastic spatula with the pan.
I have been very careful with the pan. Use only sofe sponge to wash it. Very disappointing. I'll be contacting your customer service about this.
My daughter has this cookware and while visiting her, I used it. I immediately fell in love with it and when I returned home, ordered a full set. Not only is it good for the planet, it cooks so well and evenly and cleans up well.

Reply from PrimeCook Cookware
I’m happy that I found your cookware as I’ve been looking for an healthy set for a while. Thank you again.

Reply from PrimeCook Cookware
Everything went well ordering from Prime-Cook.

Reply from PrimeCook Cookware
High quality pans make for a terrific gift
for the chef in your life! The personalization option makes it very special. Love our Prime Cook pans and am delighted to gift them to others!

Reply from PrimeCook Cookware
I bought this product two weeks ago and I am very satisfied so far. Fast shipping and great customer service. I would recommend buying this to anyone looking for any cookware.

Reply from PrimeCook Cookware
Customer service is beyond what I expected. Angelo made purchasing a breeze and shipping is fast. I highly recommend PrimeCook Cookware. The only company that I found that uses non toxic nonstick components!

Reply from PrimeCook Cookware
I love how the parts have an even temperature cooking surface with no hotspots

Reply from PrimeCook Cookware
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