Primesalto Reviews 

74
•
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I've used many IPTV providers in the last years, but none has been better than prime Salto. They are very friendly, fast to react to any questions and helped with every step. Not only this bu... See more

Rated 1 out of 5 stars

Terrible service. Frequently goes down and is literally down more often than it works. Customer service is somewhat better but still lacking. Very delayed responses recommending the same troubleshoo... See more

Rated 5 out of 5 stars

First time using IPTV personally (know and have seen many friends and family who use it), did the 3 day trial and was so impressed I purchased the two year subscription (well priced 99 dollars... See more

Rated 2 out of 5 stars

Beyond frustrated with being interrupted with the pauses and watching the dreaded spinning white wheel. I’m actually watching it as I write. Huge selection of series but many are “unavaila... See more

Company details

Written by the company

At Primesalto, we pride ourselves on being the premier provider in the market, dedicated to delivering unparalleled service. Our commitment extends to offering round-the-clock support from our exceptional team, ensuring you experience the finest entertainment moments with seamless assistance at your fingertips.


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2.4

Poor

TrustScore 2.5 out of 5

74 reviews

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No recent history of asking for reviews

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2.4

All reviews

(74)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

It’s great when it works

Beyond frustrated with being interrupted with the pauses and watching the dreaded spinning white wheel. I’m actually watching it as I write.

Huge selection of series but many are “unavailable at this time … please try again”.

Less variety but consistent, accessible and uninterrupted programming would be a major upgrade.

Why did we ever purchase a year subscription for two devices? Lesson learned.

UPDATE: Have sent 26 emails in less than a month regarding problems with Prime Salto. Service reps reply promptly but fixes are always temporary. My husband bought the NHL playoff package this afternoon rather than wait for the black screen on Prime Salto to eventually return to the game. Have requested a refund for our unused months.

April 16, 2024
Unprompted review
Rated 1 out of 5 stars

Very very bad!!!

Very very bad!!!
Every single cent spent at this program is not worth at all, we got this program running for a week and it stopped working lost all the channels and not loading up, we got it now to try it out for a month as of new costumers and never again.

March 17, 2024
Unprompted review
Rated 2 out of 5 stars

Live and Learn

I normally only do 3 months on providers and surf around and usally change providers. Primesalto has lots of channels and such but i find not as much US and Canada as others and 60% + that have no info on the channels in the EPG and they are more expensive than alot of them.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Amateurish reseller provider

As with all these iptv providers....when it works, it's great....but then when it don't....
This provider is a not clued up reseller.
The client area on their website doesn't work...no emails....it's all done on whatsapp.
If you want one day working the next...servers offline then this is for you.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. New member during the holidays and everything works as expected. We tried a few providers before and they would not live up to their words. This one so far is and even exceeding my expectations. Very few freezes and enough entertainment to keep us busy.

Needed to contact support for a few minor things and they were very responsive with a positive outcome.

Will renew for a longer term and hoping it remains a great experience.

Thank you to all who work hard in getting us such service.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Multiroom service

Recently signed up for a multiroom package and I could not be happier with both the service and the support, which was very quick and simple to follow. Would recommend this to everyone.

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great provider

Great provider, everything we would ever need with iptv right here! Speedy initial setup instructions up and watching in no time. Had an error message come on my mag box contacted them right away. Quick response easy fix all I had to do was unplug my box and plug it in again. No I know thank you.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Non working URLs, username and password

Purchased product and had issues with non working URLs that kept giving failed attempt error messages. Chatted with client services and solved the problem quickly with a new working URL and password. Very satisfied with the customer service.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Recently signed up for a test month

Recently signed up for a test month. So far, working excellent, nice fast changeover of channels, excellent support with reasonably fast response, and great selection to choose from with various payment methods. I recommend this.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience !!

Very good service .. more than 20K channels and more the 60K VOD .. quality is very good .. and very good customer service .. fast delivery and good support ..!! Totally recommended !!

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Best Service

Best Service! If it stays like that, there Must be installed more than 5 Stars!
Quick responses from Customer Service!
Top!

January 3, 2024
Unprompted review

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