I've ordered several batches of business cards from Primoprint over the years, with fantastic results. Every person I've ever handed a card to is impressed and most have something nice to say about th... See more
Company replied
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I've ordered several batches of business cards from Primoprint over the years, with fantastic results. Every person I've ever handed a card to is impressed and most have something nice to say about th... See more
Company replied
Switched over from VistaPrint recently as I was having ongoing quality issues with our business cards. We're ordering a couple thousands business cards per month. Pricing was competitive, they seeme... See more
The process of getting our trading cards done through you is an easy as well as enjoyable process. The site nav is accessible and not confusing. The process of uploading artwork and reviewing the artw... See more
Company replied
I was really impressed with the assistance I received from Matthew in making sure my trading cards turned out perfectly. He was incredibly patient, even when we exchanged multiple emails where he ha... See more
Company replied
We specialize in print, design, technology, and outstanding US-based customer service. Primoprint was founded with one goal, to make the print-buying experience better. We strive to simplify the ordering process for our customers, improve the production workflow, and provide our team with the tools they need to ensure customer satisfaction.
407 Gilead Rd. , 28078, Huntersville, United States
Replied to 66% of negative reviews
Typically replies within 48 hours
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HABIC referred me. It was my first order. The team was very helpful with my design and edits. The cards are beautiful and everyone loves them. I will definitely be ordering again.

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They were very helpful and quick to reply. The finished product is of high quality. Absolutely recommend this company.

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I have been doing business with Primoprint for many years and I have never had a complaint about anything. The customer service is excellent. I always use the chat in the website and they always answer quickly and are always helpful in my needs and questions.

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Okay our experience was good! Promo print is really nice! They have amazing customer service the only issue I had was that they printed one of the cards off the center sadly and so they’re a bit unusable. It’s okay because they told us it might happen but everything else was so perfect

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The customer service was great and made my experience easy, which is what I really appreciate.
Product looks great!

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Always a great experience with Primo, they impress me with their attention to detail and customer service by making sure my size specifications and color are consistent with my order, by email and phone call. Thank you Primo for doing a great job on my cards

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The business cards always turn out great, thanks for your help.

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Easy to order, upload my artwork, and the business cards arrived ahead of schedule.

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As a first time customer, I was very nervous to place my order but the staff was very helpful and everything turned out great!

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As always, great customer service and quality of product. Thank you all so much!

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I've used this company for multiple projects over the past couple of years for office and personal.
The ease of ordering with clear instructions and no trick charges is one of the main things that keep bringing me back.

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My initial experience with customer service was excellent. The next person I interacted with made it seem like they were doing me a favor by making sure that my print job would look good.
What I received was very disappointing given what I paid for this service. The print quality was comparable to inkjet printing. If I add the cost of the print job to the exorbitant shipping fee, I realize that I would have gotten a better, and more economical, result by using my laser printer, heavy cardstock, and my paper cutter.
I'm going to use what I received from Primoprint, but I won't be using this service again.
UPDATE: After I posted my initial review, a customer service rep from Primoprint very patiently explained the difference between digital printing and offset printing, and showed me where I missed this information when I made my initial order. Primoprint also gave me a credit towards a future order, even though my issue was basically my mistake. I was quite pleased with my second order from Primoprint and will use their services again in the future.

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Primoprint is an excellent company to work with. Their products are great and they respond quickly to any questions.

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The only complaint I have is that my grey background came out darker than I intended and was much closer to black. Other than tat everything came out great. The templates really helped and made making sure the design layout was correct.

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