I asked for printing some of my photos and the service was pretty quick (though I am from outside UK) and pictures were of good quality and perfectly packed. I was updated time to time to be aware of... See more
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I always purchased A5 leather book and this time the quality is really bad on the cover on the paper used and the assembly. It is a pity before this format was super now it is ugly. The other stupid... See more
I always prepare the calendars for my sisters, my brother, my husband and one for me. Every body loves the calendars with the families photos. It is something i have been doing for several years. I lo... See more
Good print quality, but unprinted white streaks remained. Not nice. Shouldn't have passed the quality control. Nowhere is it mentioned that printerpix only produces in England. Returning it will be to... See more
Great service
Great service, website super user friendly, it's easy to create and customize your product
kayla solved always my problem
kayla solved always my problem, perfect assistence
The due date of my credit
I needed to know the due date of my credit and Kayla was very kind in providing me with the correct answers.
Good customer service
Good customer service. Kayla was very friendly and helpful. She was also very patient with me as we worked through the issue and resolved my problem quickly.
Angelina and Kayla were excellent in…
Angelina and Kayla were excellent in their customer service. Thanks
Kayla was fantastic
Kayla was fantastic - I absolutely appreciate her assistance
Quality photo book for birthday present
Quality photo book received for a birthday present. Unfortunately there was a small tear in one of the pages but after a live chat with Mathew, he sorted it in next to no time - agreed to reprint and resend the book without any fuss. Great customer service, many thanks.
Part of my 12" slate order was damaged
Part of my 12" slate order was damaged. Kayla did her best to correct the problem in a timely manner.
Mathew was very helpfull
Kayla helped me saving and accessing more than one project
Kayla helped me navigate my account so that i could save more than one project. She was very quick to answer my question and I was able to solve my issue immediately. She is quick, efficient and friendly.
Thank you Kayla.
Kayla is the best
Kayla is the best. She resolved the month long problem that others can't. Thank you so much for your help. Continue the way you are. Thank you again :)
I had some difficulty trying to…
I had some difficulty trying to properly position my photo so I used the chat option. I was assisted by Mathew. Mathew was very knowledgeable and helpful to me ratify the situation. He was very patient as well. Definitely a positive experience. Thank you Mathew!!!
Kayla was very helpfully I my request…
Kayla was very helpfully I my request sorted very quickly and professionally thank you
kayla was brilliant and dealt with my…
kayla was brilliant and dealt with my situation quick and efficiently.
Helpful customer service and fast respond live chat.
Great platform to customised your own gift. Brilliant and easy live chat and customer service Kayla was really helpful.
great service by kayla
Issue Resolved!
Kayla was super helpful in handling my issue and gave me the information I was looking for. Thank you for her help!
Kayla is amazing!
Kayla was able to resolve my issue in a professional and timely manner, I had an issue with the voucher saying it was not recognized and she was able to fix my issue by extending the date on it. I am beyond pleased with the outcome and couldn’t be happier with the service provided. This type of customer service should be commended as it’s not often received.
Order was lost and has not arrived but…
Order was lost and has not arrived but Kayla was very helpful in replacing and sorting it out
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