printers.prontaprint.com Reviews 58

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have just ordered a large batch of two packs for printing and delivering at East Sheen branch. The packs consisted of various documents, some colour, some double sided and a lot of collating. Thes... See more

Rated 2 out of 5 stars

This company can rip you off without giving clear instructions and then blame it on us. My thesis came without any logo or anything, and then saying you didn't order the front foil cover. A thesis mus... See more

Company replied

Rated 5 out of 5 stars

I needed some copying to pdf done at short notice and the nearest Prontaprint in Stratford-upon-Avon was able to help. The copying was done within a working day and all of the copies were collated in... See more

Rated 5 out of 5 stars

Tig and his team at Prontaprint in Leamington Spa are amazing! Their attention to detail and prompt responses is outstanding. We have had many years of working with them now and no job is too small fo... See more

Company replied

Company details

  1. Print Shop

Written by the company

Prontaprint is a leading provider for print, design and distribution, that is committed to building long-term relationships with all our customers by delivering the very highest standards of customer care. Our services cover every aspect of print, design and direct mail, from the creative idea through to the finished product. Just let us know what your business needs are and we’ll put together a plan that fits your priorities and budget. We pride ourselves in offering the best professional quality with quick turnaround services that make your budget go further. All jobs are managed by the same close-knit, friendly staff so you can count on it being a straightforward, hassle-free process. We also stock a full range of social distancing print and health and safety signage which is continually being updated. Give us a call or send us a message and we look forward to working with you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick Turnaround

We have just ordered a large batch of two packs for printing and delivering at East Sheen branch. The packs consisted of various documents, some colour, some double sided and a lot of collating. These were also urgent. Raj was extremely helpful and ensured a quick turnaround and costs were very reasonable. Will use them again.

April 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Business Cards

I recently ordered business cards from Prontaprint in Walsall, and I’m extremely satisfied with the results.
The print quality is sharp, the colours are accurate, and the paper stock feels professional and durable.
My order arrived on time, securely packaged, and exactly as I approved in the proof.

Customer service was also excellent—responsive, helpful, and willing to make small adjustments to ensure everything looked perfect. The entire process was smooth from start to finish.

I highly recommend this company for anyone looking for high‑quality, reliable business card printing.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and Accurate

They turned around a manual I needed before Christmas, in 3 days. From my original enquiry with pdf to having it delivered this morning. Exactly how I wanted it and very fast. Excellent service. Would do business again. Mike

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Failed to deliver on time & wouldn't refund!

I paid £130 for 4 bollard covers and priority delivery as I needed to advertise my business during a specific event. However, the covers did not arrive by the agreed deadline and so I missed the event and lost who knows how much money in potential sales. I therefore asked Prontaprint (Leamington) to cancel the order and not send the now redundant covers and to issue a refund. However, they ignored me and still sent the covers and refused to issue a refund, blaming the delivery company for the delay. I asked them several times to reconsider, but they would not. This is very unfair treatment from a company I would have expected better from.

May 2, 2025
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your feedback. We're genuinely sorry to hear that the timing of your delivery impacted your event.
While we understand the frustration this caused, we would like to clarify that your order was fulfilled within our advertised production timescales. Our website states a production lead time of four working days, yet we prioritised your order and dispatched it within just one working day to accommodate your Friday deadline. The delivery delay was caused by circumstances outside our control, as noted in our Delivery Policy. However, once we were made aware of the issue, we acted swiftly to get your order to you as quickly as possible—covering the cost of an upgraded Saturday AM delivery, at no extra expense to you.
You had advised us that your event ran over the weekend. The initial delivery could have arrived anytime up to 8pm Friday, and your order was ultimately delivered at 11:25am Saturday —shortly after the original target and still within reasonable bounds for a weekend event.
Our team made every possible effort to meet your request. While the situation was regrettable, we fulfilled our production commitment and responded promptly to the delivery issue.
Thank you for bringing your concerns to our attention.

Rated 5 out of 5 stars

Excellent, fast service

Excellent, no-fuss service. I needed to urgently print UPS delivery documents and the team had it scheduled and done within the hour. On the way to the UPS dropoff up the road, so very convenient location. Free parking opposite.

December 17, 2024
Unprompted review
Advertisement
Rated 2 out of 5 stars

Company ready to rip off

This company can rip you off without giving clear instructions and then blame it on us. My thesis came without any logo or anything, and then saying you didn't order the front foil cover. A thesis must have a front cover with the University logo by default anyway.

October 7, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

We are sorry to hear about your disappointment with the service you received. Prontaprint consists of over 40 individually run businesses, and after checking our order history and speaking to staff, it appears this review may be meant for a different Prontaprint company, as we have no knowledge of this job.
Please can you double-check that you are contacting the correct Prontaprint centre, our centres cover Coventry, Leamington Spa, and Stratford-upon-Avon.

Rated 5 out of 5 stars

So easy to work with

So easy to work with, prompt and great final result. The team in Stratford Upon Avon were excellent, responsive and kind. Thank you Kim and team!

September 6, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your kind review :)
Much appreciated.

Rated 5 out of 5 stars

Great service

Great service. Just downloaded my PDF on the local Prontaprint website, received and paid the payment and picked up my colour prints from my local Prontaprint shop. Couldn't be simpler and excellent quality.

August 22, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you! We pride ourselves on our service and quality and we're so glad you found the process straightforward too.

Advertisement
Rated 5 out of 5 stars

excellent service

the team were brilliant and turned my order around very quickly. Will not go back to using online services and will get all my business printing done here.

June 28, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your 5 star review Suzie, we will all look forward to working with you again.

Rated 5 out of 5 stars

Amazing service from Alex!

I have been using Prontaprint as our main print supplier for the past year and have always received great service from Alex and his team! Deadline are always met and print quality is great! I would highly recommend for any of your marketing needs!

June 14, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your 5 star review Fatima. It has been a pleasure working with you for the past year. We will all look forward to working with you again.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. Guided me through the process of getting two pieces of research made into A4 mulitpage booklets when I didn’t know what I was doing. Prompt efficient service.

June 3, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your 5 star review Meg. It was a pleasure working with you.

Advertisement
Rated 5 out of 5 stars

Great to deal with

Very helpful, prompt and reasonably priced. Very professional and easy to deal with !

February 5, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your 5 star review Rachel. Always nice to hear positive feedback for our customers

Rated 5 out of 5 stars

Invaluable

Very easy to contact and deal with; they always reply promptly; excellent print quality; unmatchable price.

January 19, 2024
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your review Cora

Advertisement
Rated 5 out of 5 stars

This is the 5th year we have used this…

This is the 5th year we have used this service to print our christmas cards. they service and interest was amazing! looking forward to next year!! Thank you, JMC

November 27, 2023
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you Alice for your 5 star review. We all look forward to working with you again

Rated 5 out of 5 stars

Fantastic local printing service

Fantastic local printing service. We had leaflets printed within 24hrs at a great price and supplied within a timely manner. Perfect local company with amazing customer service. Has been a go-to for a while now; wouldn't change a thing!

November 14, 2023
Unprompted review
printers.prontaprint.com logo

Reply from printers.prontaprint.com

Thank you for your review Tyrese. Looking forward to producing more work together in the future.

Rated 5 out of 5 stars

Very quick turnaround, fair price and great service.

I needed some copying to pdf done at short notice and the nearest Prontaprint in Stratford-upon-Avon was able to help. The copying was done within a working day and all of the copies were collated in order within pdfs. The files were sent by file transfer following payment. The price paid was very fair given the volume of work required and its importance. Overall, a prompt, efficient, reliable and very professional service.

October 13, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look