OUTSTANDING CUSTOMER SERVICE There was a minor issue with the order I placed online so they phoned me immediately and offered a solution, which was better than expected. Great communication and exce... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent products, excellent service and easy to order. Should be a 5 star review really, and it would of been if not for the fact they use Parcel Force to distribute. True to form they seem incapabl... See more
Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable. Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out spe... See more
Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when... See more
Company details
Information provided by various external sources
Suppliers of bespoke LED Lighting, we are specialists in all aspects of the lighting industry. Our prices are competitive and we offer expert technical knowledge on all of our products.
Contact info
Gregory Way 10, SK5 7ST, Stockport, United Kingdom
- 01617110015
- Orders@prismalighting.co.uk
- prismalighting.co.uk
4.8
Excellent
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!!!
Brilliant communication with this company. I made a mistake when I ordered a new security light. I chose warm white instead of cool. The manager couldn’t have been nicer and changed my light before posting.
The light arrived quickly and well packaged.
Thank you
July 4, 2021
Advertisement
Excellent customer service
June 28, 2021
Excellent product and prompt service.
May 18, 2021
Amazing customer service!
Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when the lights would be despatched. If only all customer service was this good. Highly recommend.
May 14, 2021
Advertisement
Product exactly as shown on the web
Product exactly as shown on the web, very pleased with it and delivery on time too.
May 3, 2021
Excellent product and customer service…
Excellent product and customer service was amazing too.
April 26, 2021
Advertisement
Great service
I wanted to order cable and light fittings to hang some pendants from a high hall ceiling. I didn’t know exactly what to order and requested help via email. Reply was quick and Chris was very helpful. Order came quickly and kept informed of arrival date. Great service.
April 6, 2021
Advertisement
Very happy to recommend to others
March 25, 2021
Ordered delivered within 2 days despite…
Ordered delivered within 2 days despite pandemic, look amazing
February 25, 2021
Nice website
Nice website. Prompt delivery. Well packaged. Excellent product.
Would definitely recommend.
February 19, 2021
Excellent service
February 15, 2021
Advertisement
Excellent service
Extremely quick delivery, well packaged and the products were exactly as described and great quality. I wouldn’t hesitate to use them again. Very satisfied ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
February 10, 2021
Fantastic service from start to finish
Fantastic service from start to finish. Super fast delivery. A++++++
February 9, 2021
Fantastic communication from Chris .
Fantastic communication from Chris .
Would not hesitate to use this company again !
5 well deserved stars ⭐️
February 2, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.