Pro 10 Reviews 142

TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

Disappointed as added goods to my order in order to get free shaker and vitamins for my wife which cost more money than I needed to spend and ended up not getting them, also got charged £2.50 for deli... See more

Rated 2 out of 5 stars

Used once before with no issues, Good product too. Forgotten password this time so requested it twice with no response. Email to ask what to do and get an unhelpful response and nothing since, so had... See more

Rated 2 out of 5 stars

This was my first ever purchase off yourselves, i didnt receive and conformation email with tracking number, i had to ring you to see when it should be delivered and cjeck order was placed! But saying... See more

Rated 2 out of 5 stars

As Yas already been discussed with James at pro-10 I had to wait an unacceptable length of time for my items and when I called and emailed I didn't receive a response. I finally received my goods only... See more

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2.1

Poor

TrustScore 2 out of 5

142 reviews

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Rated 2 out of 5 stars

delivery issue EACH TIME

i love your products, but it's been a 3rd time i ordered with you. and for the 3rd time there has been issues with delivery. last time the delivery was delayed for over 2 weeks when now, the items i ordered at the same time, has arrived separately. i received my carbs but still waiting for protein. it is a bit disappointed as i buy the products to mix them all together, but cannot do so as i only got one of the items...

as i said, your products are great, but you need to solve you delivery issues, especially because delivery is not included in the price of the goods.

All best,
jakub

June 10, 2013
Unprompted review
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Rated 2 out of 5 stars

Be cautious - no phone number and emails not replied to....

I placed an order online, but 6 days later having not heard anything I contacted them, no response, so I did the same the next day... and still no response.

I was going to buy from amazon and I wish I had as at least amazon would have acted as a medium for me.

Customer service is the most important part of any site. But 8 days since placing my order (I have a paypal receipt) and no idea where it is or how else to get in touch with them... gutted as their products seem great. Will wait to monday and then raise a paypal claim for this to be refunded.

June 1, 2013
Unprompted review
Rated 5 out of 5 stars

Excellence!

Realy happy with the great service as always, the strawberry time released protein is to die for!

May 29, 2013
Unprompted review
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Rated 5 out of 5 stars

Effective and value for money

I wanted a fat burner with synephrine, the other ingredients are a bonus. I drink a lot of coffee so the lack of caffeine is no obstacle. The tablets give a warm feeling and decent boost to both energy and mental acuity.

May 27, 2013
Unprompted review
Rated 1 out of 5 stars

Untrustworthy and wrong goods

I would not buy from this party again----EVER, if you wish too, upon your own head be it. You have been warned. I ordered 3 x 90 CAPSULES of Milk Thistle and paid via PayPal, Within a few days I received 3 x 90 TABLETS instead of the ordered capsules, and not even so much as an email to offer me the option. I've emailed Pro-10 several times over the last 3 weeks about this error but haven't even had the decency of a reply or acknowledgement. It would appear that Pro-10 has other NEGATIVE customer reviews which I only found out about after my said problems. Trading Standards have indicated that Pro-10 has failed to supply the contractual goods and should have at least offered me the alternative choice. They are very interested in such questionable practises. One last thing, the Pro-10 goods which I received were in marked containers but were not sealed with moister or anti-tamper wrap. This is indicative of just chucking their bulk purchased goods into their personally marked tubs at source. Is it any wonder the government wants to regulate the vitamin and supplement industry when practises like this exist. When regulations hit us in the not too distant future apportion some blame for these to the likes of sellers like Pro-10. I don't know how to give them a negative star rating or I would.

May 26, 2013
Unprompted review
Rated 5 out of 5 stars

My first buy sealed the deal!

I bought the CLA in te sale for my wife. Delivery time was much faster than expected, with constant communication by email and text from the courier service.

The product is excellent (well thats what the wife is saying!). I will definitely be buying more from Pro-10 for my own supplements.

Highly recommended....Thank you!

May 24, 2013
Unprompted review
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Rated 4 out of 5 stars

pro to go

hi received protein ok but after placing order did not receive e mail to confirm order which resulted in having to phone twice to find out status of my order but in saying that i will use you again as product quality and price are spot on

May 18, 2013
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

got zero replies to all my enquiries even though I emailed several different email addresses and also took a grievance complain to paypal to get a reply and still waiting to get my money back even though they say refunded on their site.

May 15, 2013
Unprompted review
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Rated 5 out of 5 stars

Outstanding

I have used pro-10 on several occassions and have never been let down. The quality of their goods is fantastic and the delivery service is 2nd to none. I will most definitely carry on using them for all my supplements and would recommend them to anyone.

May 9, 2013
Unprompted review
Rated 3 out of 5 stars

Noticed good gains but taste needs improvement

As I wanted a whey protein without lactose I chose pro-10. It's very powdery and isn't nice tasting at all. However, I've noticed it's doing the job and my body can digest it much easier than whey containing lactose.
If you find you're a bit intolerant like me then pro-10 is a good bet.

May 6, 2013
Unprompted review

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