Profirst Enterprises Reviews 

Bought new pair of Profirst titanium waterproof boots late last year. On only the second time of using a screw holding the steel toe slider on disappeared with said toe slider. Tried many times to call leaving messages, and no answer, or call back,,,, yet,, I'm trying to remain hopeful, but on checking th rest of the screws, none of them were very tight. Don't bother with them if they can't get back to their customers.

Don't use them. I ordered on ebay xl glove, trousers and jacket. All fine apart from trousers they sent me 5xl. They never answer the phone they don't have an email. So I found them on Instagram and sent a message. They ignored it. Sent it all back and reordered again in xl and they done the same again 5xl trousers. Still not answering phone. They have no customers service. All they want is your money. More hassle than it's worth.

Crooks as far as my order was concerned....ordered via Amazon which never materialised and apparently no order number when they do eventually reply....which is via Amazon..they don't answer calls or reply to direct calls. Google reviews are by the registers directors or friends.
£170 out of pocket with these bunch of thieves but they know the system and how the law simply allows them to operate...Chinese rubbish pushed out by Pakistani retailer .....if your lucky enough to get a return for your money.
And before and bs reply...yes I have order numbers and bank receipts to prove my order.

Worked with them as eBay Specialist, Good to do work with them. Happy with Experience.

Bought ladies profirst motorcycle jacket 2 yrs ago. Last month a truck wiped out my partner and I on a Harley. The truck crossed a double yellow line,into our passing lane and Into us in slow lane. 80 km hit... that jacket ,although mildly shredded from my road impact, the Armour stayed in place , the jacket offered incredible protection for what we went through. Will purchase again, amazing quality for price. And here to talk about it..

Awful. They just ignore any attempt to get in touch. I've even knocked on their warehouse door. They just hide.

As a biker of 30 years experience and now a motorcycle instructor the stories i've heard about the quality of Profirsts motorcycling apparel is shocking and unfortunately alot of new riders are falling for it!
Be warned this stuff is CRAP stay well away from it

Utter rubbish, avoid

Very disappointed in Profirst, I have tried to return an item, as soon as I received it, as it did not fit, they have been a very limited response to emails/calls/Whatsapp. I have returned with proof of delivery in July, and to date (09/09/21) no refund, no replies to my emails/calls/WhatsApp.
I would not purchase anything from them until they become a little more professional.

I can't put a minus star so started at the bottom, I received a jacket and used their size guide but the jacket is way over sized. Trying to get in touch with them to arrange an exchange is impossible the phone number just rings till the answer machine kicks in and they never return your call, they don't reply to e mails and they don't reply to Facebook messages!
This company feels like its very dodgy indeed as their after care assistance does not exist, poor to say the least

I had order shoes and receive quickly. Usually I had a problem with water proofing but these are water proof and fully as described. I am using it from last 10 days and had a great experience.

Great Experience excellent quality highly recommendable.

Good customer service. Had a great Experience. Easy to wear and most importantly product exactly same as described.

Item as described and delivered quickly recommended seller a + service

After purchase, I waited my item three weeks for delivery. I tried to contact with them, they ignored me and I decided to get refund. I glad, that I bought through paypal, they helped me to get refund. I got refund, but I never ever won't buy from them again and don't recommend to buy from them.

Bought a riding kit (including jacket, trousers, boots, gloves) off amazon, arrived in double quick time, but when trying on the boots I noticed that the left on did not fit like the right, turns out they are 2 different boots, like someone picked up random boots lying around and put in a box. Tried getting a paid return ticket from these guys and NOTHING! Their website is misleading as the info supplied is not correct and when you call the number on the website you will get through to a fax machine. DONT USE THEM!!

Highly recommend this brand I bought a full motorcycle gear set off eBay a couple years back, and it recently saved my life! This gear is no only affordable for everyone it works! I walked away from a serious accident with bruises because the gear did its job! The doctors where very surprised that nothing was broken! Again highly recommend! Thank you profirst I owe you!

Terrible, brought a pair of apparently waterproof boots wore them for the second time in the rain ended up with wet feet.

bought moto x armour..quality is better than expected
also came with spare collarbone straps
will defo buy from here again

AVOID AT ALL COST!!! Customer service is non existing. Strongly advise you potential shoppers to AVOID this company completely !! Find another one there are plenty better ones unless you want to throw your money down the drain!!!