Proactive Plumbing Services Reviews 

17
TrustScore 4.5 out of 5

4.5

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Company details

  1. Plumber

Written by the company

With 26 years of experience and City & Guilds certified, Proactive Plumbing Services delivers reliable solutions for both domestic and commercial plumbing in Newcastle and surrounding areas. From fixing leaks to full bathroom installations and large-scale commercial systems, our skilled team is trusted for quality, professionalism, and fast response.


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4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.5

All reviews

(17)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great work A++++

Great work from Jim. Great communication kept me in the loop at all times. Came out promptly, no surprises. Would definitely use again.

June 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Superb job

James ran the whole project very smoothly
What a grand job he did and got excellent tradesmen in for the tiling and plastering, finishing result what worth waiting for, highly recommended.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service. Friendly. Responded to messages efficiently. Sorted out the problem efficiently.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Recently had proactive plumbing…

Recently had proactive plumbing services doing work in my bathroom. Their work is immaculate. They were at my property on time on the days that were agreed and finished the job in good time. They left no mess and they delivered a fantastic job. Would highly recommend.

March 24, 2026
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Rated 5 out of 5 stars

Impeccable service

I’ve used proactive plumbing for a number of years now and the reasons for this are simple…

•Very reliable service
•Always polite
•Goes out of the way to help
•Always on time
•Very reasonable pricing
•Work is always to a top standard
•Never leaves any mess behind

I’ve had a number of properties in which Proactive have carried out work and every time they’ve delivered exactly what was agreed on upon quotation and always advise friends and family to use them too

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Had Jim around this week to sort out a…

Had Jim around this week to sort out a few plumbing tasks at mine. This is the second time I have used him which is probably a sign of satisfaction. He's knowledgeable, gets things done with minimal fuss and is communicates clearly and directly meaning no second guessing. Good service ,would highly recommend.

February 23, 2026
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Rated 5 out of 5 stars

A professional plumbing service

James was very professional. Discussed cost upfront, and was very honest.
In a world where there is lots of cowboys i felt trust in James and his work. Thank you 🙂

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

5star service

James was very helpful from start to finish, he helped me design my commercial kitchen guiding me where all the plumbing work was needing to go.
He done a great job for me and I will always be using him
In the future

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

fantastic plumber!

James is a fantastic plumber! We’ve had him back for several jobs at our wholesale bakery. Always friendly, reliable, and gets the job done properly with no fuss. Definitely recommend!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

James was very quick to fix the job I was after with a good price.

I needed taps fitted in my salon and within a week he came and sorted the job perfect!

Would definitely recommend.

November 12, 2025
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Rated 5 out of 5 stars

I had a fantastic experience with James…

I had a fantastic experience with James from Proactive plumbing. He arrived on time, was professional and courteous, and quickly diagnosed the issue. The repair was thorough and done efficiently, he left the work area clean and tidy. I really appreciate his expertise and friendly attitude. Highly recommend for anyone in need of reliable plumbing services!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Plummer

James' work is second to none; simply perfection! I've been back to him time and time again and he never disappoints.
He's competitively priced and uses high quality materials. I would highly recommend him for any plumbing work.

July 17, 2025
Unprompted review

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