Every time I connect with ProColor, their engineers are incredibly helpful and detailed. They always help me solve any issues, walk me through what I need to know, and explain everything clearly. I ca... See more
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Welcome to Procolored. Trust in our printers which are tailored for lightweight print-on-demand tasks. Start your business with us to personalize products with colorful design and high-quality prints. Procolored keeps pursuing user-friendly experience and reliable technology to sparkle your joyful journey of producing attractive items.
Contact info
1180 Centre Drive, Unit B, 91789, City of industry, United States
- +1 877 717 1666
- support@procolored.com
- procolored.com
Replied to 1% of negative reviews
Typically replies within 1 month
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I have 2 printers with the company
I have 2 printers with the company. Dtf and a uv dft flat bed. Direct object printer.Yes sometime there a learning curves and understanding the printer. But as far as the printer go’s they are impeccably good quality. And the prints are very vibrant. And the customer service is spot-on. if you ever come across any issues, they will sort it immediately. Cannot fault the customer service. 👌
Procolored F8 and P13 Printers
I have both the Procolored F8 and P13, and I absolutely love them! I haven’t had any issues, and they’ve helped me turn a simple hobby into a small business. Anytime I need support, the Procolored team is there to help and walk me through any problem-solving I may need. I highly recommend their products!
The engineers are very helpful and work…
The engineers are very helpful and work very hard to make everything right
VF13 Pro UV DFT Printer is the best
I love my VF13 Pro UV DTF Printer. It is perfect and easy to use. Highly recommend.
I had to contact afterservice support…
I had to contact afterservice support for an alignment issue. They were able to solve my issue in a timely manner.
Procolored are AMAZING
This is my first step into DTF printing, and Procolored were there to help in making my decision on what printer suited me best...even though i had not bought anything yet. The Sales team are fantastic, and help to answer any questions or queries that I had. I would highly recommend this company to anyone wanting to get into the business.
I LOVE MY CHOICE!!!! K13 Lite
I spent months studying for the right DTF printer and the K13 Lite dropped right on time! This is a workhorse and I am proud of my choice. Customer Service is fantastic! Knowledgeable and patient….GOOD STUFF!!
Bought my K13 Lite bundle with…
Bought my K13 Lite bundle with smokeless oven last September and I’m extremely satisfied with the performance. Colors came out great! Experienced a slight issue with the Ink Button and Paper Task Indicator lights flashing and had to connect with their tech support who were able to assist me immediately and remotely resolve the issue with ease and professionalism. Highly recommend!
driver installation problems
I bought the Procolored P13.
Unfortunately, I had problems installing the driver, so I contacted support.
I'm thrilled! All the problems were solved perfectly and very professionally.
A very competent team. Thanks again!
I had some issues with slow printing
I had some issues with slow printing. Tech had it fixed within a minute! Super helpful, patient and friendly. I would recommend Procolored for a first time buyer.
Very helpful team of procolored and…
Very helpful team of procolored and very good printer
Always available for help thank you
Customer Service is friendly and is…
Customer Service is friendly and is trying to help
I have the F13 printer
I have the F13 printer, and it has definitely been an amazing investment. Its vibrant colors make my work look flawless.
support is so quality
I contacted support to install the new parts of my machine, and they were extremely helpful and friendly. They immediately understood the problem and helped me solve it.
Amazingg
I recently purchased this printer and it is amazing. I had some difficulties at first but, tech support was very patient in helping me resolve the issue. I can't wait to start printing and have fun making shirts.
I needed help with my procolored curing…
I needed help with my procolored curing oven and Kacey helped me get to the right person and she replied very quickly! The tech person who helped me through the process was very helpful with instructions and videos of what to do and everything went smoothly!
⭐️⭐️⭐️⭐️⭐️ A Truly Beginner-Friendly DTF Dream Machine!
I recently purchased the Procolored K13 Lite, and I am SO in love! She looks intimidating at first glance, but don’t let that fool you — this printer is an absolute charm. The setup was surprisingly easy, smooth, and beginner-friendly, even for someone brand new to DTF.
The print quality is amazing, the workflow is intuitive, and everything about the machine feels thoughtfully designed.
Customer service deserves its own set of 5 stars! The technical engineers are top-notch — a true chef’s kiss. Tony jumped right in when I needed help, handled my issue with genuine care, and guided me with patience and concern. Truly outstanding service!
If you’re hesitant, don’t be. The K13 Lite is worth every bit — she’s beautiful, powerful, and so much easier than she looks. I’m officially obsessed! 💖✨
great service and fast resolve my…
great service and fast resolve my problem!! Than you so much!
Excellent Customer Service!!!
I was having a printing issue with my A3 L1800 DTF printer and I contacted customer service for assistance. Anne found out what the issue was, walked me through what to do, and rectified the problem quickly. She was patient, courtesy, and worked quickly.
i had a great experience with the…
i had a great experience with the engineers of procolored whenever i needed help with my v11 Pro printer.
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