Procure.ie Reviews 

303
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and efficient when handling regular utility switches and comparisons. People really appreciate the fast response times and transparent communication, which make the entire transition process completely smooth and straightforward. Reviewers are particularly happy with the substantial financial savings achieved on their business energy bills. Consumers note that agents take care of all the complex paperwork, saving valuable time for all busy professionals. Many individuals state they would gladly recommend these reliable services to anyone looking for trusted utility management.

What people talk about most

Service

People report positive experiences with service, highlighting efficient support that makes switching... See more

Staff

Consumers find staff to be positive, highlighting their efficiency, professionalism, and consistent... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent response times, efficient... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting large financial savings and... See more

Response time

Clients share positive opinions on response time, noting that reviewers experience excellent, rapid support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. Have kept us fully informed of the market fluctuations so we can respond quickly to them when required. Our sales contact, Dean Rock has been one step ahead all the time... See more

Company replied

Rated 5 out of 5 stars

We have been using Procure since 2025 firstly for our electricity and more recently for our Gas. Dean was a pleasure to deal with and made the transition flawless. He was quick to respond to any ques... See more

Company replied

Rated 5 out of 5 stars

We've worked with Procure.ie over a number of years. They take the stress out of comparing competitors and handling our energy renewals, achieving the best rates and seamless transfers. Dean is e... See more

Company replied

Rated 5 out of 5 stars

Procure.ie cold contacted me last year offering to reduce our energy bills at Creative Technology Ireland. We have an A rated new building but I guess there's always savings to be made. I dealt with t... See more

Company replied


Company details

  1. Energy Supplier
  2. also in
  3. Business Broker
  4. Electric Utility Company
  5. Gas Company
  6. Green Energy Supplier

Written by the company

Procure.ie are Ireland's largest business energy broker, with over 30,000 customers. We compare suppliers to find businesses the cheapest commercial electricity and business gas rates and we also provide merchant services and card payment solutions. Collaborating with Ireland's top electricity and gas providers, we deliver unbeatable savings for businesses of every size. Our service is fully independent, free and impartial, with no affiliation to any single supplier, so whether you're a startup or an established business, you get a genuinely unbiased comparison across the market. With Procure.ie you can save up to 55% on energy and up to 35% on merchant services. Get a free analysis of your business today and see where you can save money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(303)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dean has been great

Dean has been great. Highly recommend the services of Procure

October 22, 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for the five-star review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Our energy bills are high due to the…

Our energy bills are high due to the nature of our ageing infrastructure and it is assuring to have a partner like Procure helping us manage the cost element. It is a pleasure to deal with Dean and John. They are both very informative.

Regards

Ken

October 22, 2026
Procure.ie logo

Reply from Procure.ie

Hi Ken,

Thank you for your kind review! We understand how challenging high energy costs can be, and we’re glad to be a partner you can rely on to help manage them. We’ll be sure to pass your kind words on to Dean and John!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Procure Review

Procure do an excellent job ensuring we are up to date with the best price options available in the market by all the suppliers. It give us peace of mind knowing that we are paying the most competitive rates in such a challenging time in an energy crisis.

October 21, 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for your kind review! We’re so glad we could give you peace of mind by keeping you informed of the best options across all suppliers. We really appreciate your feedback!

Thank you,
Procure.ie

Rated 5 out of 5 stars

The Fitzgerald Group

The Fitzgerald Group have worked with Procure for the last 6 years in respect of electricity and gas rates for a large number of properties. John Small has always been extremely proactive in his advises on rates and especially on when to lock in good rates. This has resulted in substantial savings each year. I would have no hesitation recommending John and Procure.

October 21, 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi John,

Thank you for your wonderful review! We truly value our six-year partnership with The Fitzgerald Group, and we’re delighted that John’s advice on locking in rates has delivered substantial savings across your properties.

Thank you,
Procure.ie

Rated 5 out of 5 stars

From the moment I sent our first email, Dean was engaging and committed to helping us.

From the moment I sent our first email, Dean was engaging and committed to helping us. Within the space of a few hours Dean had the best rate available sent over to us and we were signed up. Would highly recommend them.

October 21, 2026
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Reply from Procure.ie

Hi there,

Thank you for your fantastic review! We’re delighted Dean was able to get you the best rate so quickly and make the process so easy. We really appreciate your recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Very impressed by level of service and…

Very impressed by level of service and speed of response to all questions and queries. My agent Paddy Small was particularly helpful approachable and efficient in all dealings with me. Would have no hesitation in recomending this company to others.

October 21, 2026
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Reply from Procure.ie

Hi there,

Thank you for your great review! We’re delighted Paddy was so helpful and answered all your questions so quickly. We really appreciate your recommendation.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Dean Rock and Flogas

Dean Rock and Flogas, look after the energy account for our non-profit.
Dean has been very proactive with ensuring communication lines are open, and has kept us updated on charges and the best plan for our business. Given we are a non profit / charity and have to ensure are costs are low where possible, good proactive customer service is critical. We appreciated ahead of contract renewal, Dean's discussion on options and immediate availability to take a call.

October 12, 2026
Procure.ie logo

Reply from Procure.ie

Hi Catherine,

Thank you for your lovely review! We’re so pleased Dean has kept you well informed and helped find the best plan ahead of your renewal. We know how important keeping costs low is for a non-profit, and we’re glad to support the great work you do.

Thank you,
Procure.ie

Rated 5 out of 5 stars

This company is first class for…

This company is first class for service, we have had two different dealings with them in past few months. Our most recent was with Conor on card terminal service, he has been brilliant got us a far bettter rate than previous supplier along with this he has been very helpful with any query we had. The best part is he is available to take calls directly and in this day and age of usually only being able to talk to a robot who a lot of the time don’t understand the question or having to press so many buttons to get thru to an operator and then being left on hold for a long time. With this company you initially just fill up a quick online enquiry and they respond with a follow up call very quickly, they give you options with no pressure to change providers, just good old fashioned efficient service, Couldn’t recommend them highly enough

October 15, 2026
Unprompted review
Procure.ie logo

Reply from Procure.ie

Hi Ita,

Thank you so much for your wonderful review! We’re delighted Conor was able to get you a better rate on your card terminal service and be there to help whenever you needed him. Being easy to reach and offering honest, no-pressure advice is exactly what we aim for, so it’s great to hear it made a difference.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Great service

I received an urgent email from Dean last week, while I was away, to lock in Energy prices before they doubled. It's the fact that they're on it and actually care about customer service that sets Procure.ie apart from the others.

October 12, 2026
Procure.ie logo

Reply from Procure.ie

Hi Jim,

Thank you for your kind review! We’re so glad Dean’s quick action helped you lock in your energy prices before the increase. Looking after our customers is what we’re all about!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Always friendly, polite and more than happy to help out. Dean has been a pleasure to work with.

October 12, 2026
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Reply from Procure.ie

Hi there,

Thank you for your lovely review! We’re delighted that Dean has been such a pleasure to work with, and we’ll be sure to pass your kind words on to him!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Very straightfoward process

Very straightfoward process, and was dealt with very professionally.

October 8, 2026
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Reply from Procure.ie

Hi Tommy,

Thank you for your feedback! We’re glad you found the process straightforward and professional. We really appreciate you taking the time to leave a review!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Response time and the information…

Response time and the information given in order for us to made an informed decision on which supplier was best suited to us. Paddy Small was very responsive and provided very detailed information when requested on the cost structure

October 9, 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for your great feedback! We’re so pleased Paddy was able to give you quick responses and clear, detailed information to help you choose the right supplier. We’ll be sure to pass your kind words on to him!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Very Pro Active and really make the…

Very Pro Active and really make the effort to look after the customer and get the best rates and deals at the time.

October 9, 2026
Procure.ie logo

Reply from Procure.ie

Hi Paul,

Thank you for your kind words! We’re delighted you noticed the effort our team puts in to look after customers and find the best rates available. We really appreciate your feedback!

Thank you,
Procure.ie

Rated 5 out of 5 stars

Excellent Service and Great Utility…

Excellent Service and Great Utility Rates! ⭐⭐⭐⭐⭐

I am extremely happy with the service I received from this company. They provided excellent customer service and helped me get very competitive rates for my utility bills. Their service was professional, friendly, and efficient throughout the process.

The rates they offered were very good, and I really appreciate their support and commitment to finding the best deals for their customers.

I would highly recommend this company to anyone looking for better rates on their gas, electricity, and other utility services. Excellent service, great prices, and a very professional team!
Definitely a 5-star experience! Highly recommended.

October 7, 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for the fantastic 5-star review! We’re so glad our team could help you secure great utility rates. We really appreciate your recommendation and look forward to helping you again!

Thank you,
Procure.ie

Rated 5 out of 5 stars

First Class Service

It was an absolute pleasure to work with Paddy and the team at Procure. From start to finish, they were incredibly professional, efficient, and helpful. Paddy took the time to fully understand our business requirements and provided clear, expert guidance throughout the process, ultimately securing highly competitive rates that were well suited to our needs.

The level of service and attention to detail was exceptional, and we greatly appreciated how straightforward and seamless the entire process was. I would have absolutely no hesitation in recommending Paddy and the team at Procure to any business looking for a knowledgeable, reliable, and customer-focused provider.

October 8, 2026
Procure.ie logo

Reply from Procure.ie

Hi Shar,

Thank you so much for the kind words! It was a pleasure working with you. We really appreciate the recommendation and look forward to supporting you in the future.

Thank you,
Procure.ie

Rated 5 out of 5 stars

Paddy Small was easy to deal with

Paddy Small was easy to deal with, helpful and informative. Thank you

October 2, 2026
Procure.ie logo

Reply from Procure.ie

Hi there,

Thank you for taking the time to leave us a review!

Thank you,
Procure.ie

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