The entire experience has been fantastic. You can tell they care about their customers because they went above and above to help me with my request. I'm really pleased with the customer service and pr... See more
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Just ordered some vanities and basins from Prodigg and this is my 3rd order with them. Their website is very detailed, informative, it's great how there are options on certain items which allows you... See more
Company replied
They were happy to take my money in early may 2021 knowing fair well that their company was in a hole for 2 years! But proceeded with emails right up until early December promising me that I would sti... See more
Online order, good. Sales staff (phone), great. Dispatch, useless. Wait 8 days to get from warehouse, had to chase up via email requesting tracking number, was in process of arranging delivery pick... See more
Company replied
Company details
Information provided by various external sources
We pride our self on supplying the most affordable bathroom products with the highest quality finish to the Australian market. We like to receive all reviews positive or negative to help us understand our customers needs better and to continually improve our processes. Please remember when leaving a review to take into account the over all experience being product quality, value for money and customer service experience.
Contact info
Gate 2, 11-21 Forge Street Blacktown, 2148, Blacktown, Australia
- 1300 132 514
- info@prodigg.com.au
- prodigg.com.au
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Very helpful staff and service
Very helpful staff and service. Very happy to help with my colour dilemmas and provided great advice. Made the choice easier.
September 11, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you Anita glad we could help with the decision making process as well :)
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Excellent bathroom mirror
Purchased a bathroom mirror. Quick delivery, excellent product!
August 20, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you Nick!
The products are nicely finished and…
The products are nicely finished and work well would recommend just had issues with the courier taking way to long
August 19, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you Riley
Fast delivery, good communication, product matches listing
Super fast delivery for instock basin to Perth, WA - arrived within about one week. The product looks the same as on the site. I asked a question via email prior to purchase and received a response within 24 hours. I would use this company again for similar items.
August 15, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you Tracy we appreciate this review.
Beautiful product with quick delivery
Beautiful product with quick delivery. I had one small issue which was handled very efficiently to my satisfaction...I would not hesitate to recommend Prodigy Bathrooms
August 14, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you so much Kerrie
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Smooth transaction
Smooth transaction. Quick delivery and good communication.
Would recommend as a seller.
August 3, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you for leaving us a review. We would love to see the look you create don't forget to tag us on social media!
Reply from Prodigg Bathrooms
Thank you for taking the time to leave us a review. We would love to see the finished look don't forget to tag us on social media!
Good buying experience
Good buying experience. Delivery took longer than ideally expected and can be improved
July 31, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you Wilson we appreciate the feedback :)
Mixed review
Ordering is easy, but then taking delivery takes longer than it should... I’m still waiting for an item that was in stock over a month ago...
July 23, 2019
Unprompted review
Reply from Prodigg Bathrooms
Hi Adrian, We are glad the ordering process was simple - we apologise for the delay in stock but would love to hear the feedback on the product once received :)
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Very happy with look of our purchase
Very happy with look of our purchase - not installed yet.
We were however disappointed with delivery. We were told it would be delivered by a certain time and we drove 450kms to pick it up from our son's house, however it was not delivered until the following week. By then we had to return to our home. We had to make other arrangements to get it from Maitland to Coffs Harbour.
July 22, 2019
Unprompted review
Reply from Prodigg Bathrooms
Hi Jill, We apologise the timing didn't pan out for delivery but we are glad you like the products :)
Communication was a little repetitive
Communication was a little repetitive, but other than that, the bath arrived quicker than expected, and was in perfect condition.
July 19, 2019
Unprompted review
Reply from Prodigg Bathrooms
Hi Sarah, Thank you very much for the review :)
Vanity was delivered promptly and looks…
Vanity was delivered promptly and looks great can’t wait to install
July 18, 2019
Unprompted review
Reply from Prodigg Bathrooms
Hi Gina - Thank you! We would love to see the finished look :)
Qualty online products
I was surprised at the high quality of the products I purchased from Prodigg, vanity was well made with quality runners and a good finish. Would buy from again.
July 17, 2019
Unprompted review
Reply from Prodigg Bathrooms
Hi Pam,
Thank you very much for the review - we definitely guarantee the quality of our products at the best prices :)
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Shower and tapwear
Product arrived in a timely manner and was exactly what I ordered. I haven't had them installed as yet to comment on completed effect but have high expectations.
July 15, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you Patricia we appreciate the review :)
Very poor service wouldn’t recommend…
Very poor service wouldn’t recommend you to anyone only to keep away
June 21, 2019
Unprompted review
Reply from Prodigg Bathrooms
Hi Paul,
We have tried to get in touch with you unsuccessfully to discuss this review.
Unfortunately there was a mix up with the left hand / right hand side pick of your order. We have confirmed you received the order in perfect condition. It is unfortunate you feel the service was that bad to leave a 1 star review however we did get this fixed as soon as we were aware of any issues. We would love the chance to discuss further if you have a spare minute.
Regards Prodigg Team
Would use again!!!
Great, friendly and efficient.. A pleasure to deal with from the beginning.
June 18, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you very much Linda very happy to hear :)
Classic Vanity
Wallara Classic Vanity. I love the traditional style of this vanity, so much so, that I have just purchased my second 1800mm unit for my old style house. Delivery was very prompt too. Well done Prodigg!
June 17, 2019
Unprompted review
Reply from Prodigg Bathrooms
Awesome feedback thank you Maree! I would love to see the finished looks from your bathroom?
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The vanity arrived within 8 days to…
The vanity arrived within 8 days to Adelaide. Perfect condition. Exactly as the picture online. Really pleased with the service, quality and price.
May 20, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you very much Donna. We appreciate the feedback and would love to see the finished photos of your bathroom!
Thank you !!
Just wanted to say thank you to the team at Prodigg for helping me get my bathroom products sorted. Im not very experienced in this section so your advice and recommendations were great :) Everything was delivered perfectly how Id expect. Looking forward again to my next order!
May 14, 2019
Unprompted review
Reply from Prodigg Bathrooms
Thank you Machaila we appreciate you taking the time to leave us a raving review. We look forward to working with you in the future.
Regards Prodigg
Vanity arrived broken and poor quality
Vanity arrived broken and poor quality. Shave cabinet attaches terribly. Replacements were never sent and needed PayPal to resolve. Stone top is just acrylic. Don't use this company. They suck.
May 7, 2019
Unprompted review
Reply from Prodigg Bathrooms
Hi Darcy,
Unfortunately shipping this item to Western Australia without a pallet proved to be a mistake. Normally all care is taken with deliveries but this one was not palletised we apologise.
We did however dispatch a replacement for you immediately which you have signed for but we now can not get a hold of you after you reversed your transaction from Paypal. As we sent the replacement item immediately but you have now pulled a refund from Paypal we will obviously require the product back. If you can please give us a call or send an email when you get this as we can no longer get a hold of you.
NB: Stone tops are definitely not Acrylic they are iStone which is compact stone resin and nothing like Acrylic at all. This is the same stone most major bathroom suppliers supply.
Regards, Prodigg Team
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