Always get to speak with knowlegeable people who are always polite,and willing to assist. Having switched my pugs to this brand several years ago we have never looked back.People always comment h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are new to feeding our dog raw food, she needs a low purine diet to stop crystals in her urine due to her taking allopurinol for Leishmania. Everyone there was extremely helpful and knowledgeabl... See more
Company replied
ProDogs customer service and knowledge of their product and nutritional advice is great. My dog is loving the food and I wish we’d have switched to raw sooner! His coat is amazing and gut health has d... See more
Company replied
I’ve been feeding my boy Zeus on ProDog Raw for a while now and I’ve never seen him get so hyped for dinner. He absolutely loves it, bowl’s gone in seconds every time. His coat’s shinier, he’s got lo... See more
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Company details
Written by the company
ProDog is a raw dog food delivery service online with an exceptional brand offering superior quality when it comes to feeding a BARF raw dog food.
Contact info
Unit J8, Oaktree Business Park, TA9 4HA, Highbridge, United Kingdom
- 01278556155
- support@prodograw.com
- prodograw.com
4.5
Excellent
793 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The service is second to none its the…
The service is second to none its the best company I have found that does a great great dog food creed has a 500g tub in morning and 1 in the evening always a different choice he loves it so much he doesn’t even stop for air he’s never eaten like that he comes in licking he chops I know I got the right food for him thanks to ProDog my dog has never had food so great and fast delivery service the team give you 5star treatment don’t hang about get you dogs food straight out to you the next day so quick and helpful I look forward to ordering his next 2 big raw bundles that give creed a months worth all in one order
Thanks to the ProDog team
From alwyn & creed ❤️
September 15, 2025
Unprompted review
Reply from ProDog Raw
Hello Alwyn,
Thank you so much for your glowing review. 🐾 We’re over the moon to hear how much Creed loves his ProDog meals. It sounds like mealtimes are a real highlight for him. Knowing that he dives straight in and licks his chops afterwards is the best feedback we could ask for.
We’re also heartened to hear that our support team and swift delivery have made things easy and enjoyable for you.
Sending lots of tail wags to you both.
Best wishes
Team ProDog
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100% recommended
I would definitely recommend trying ProDog Raw Food. Good quality raw food. Reliable delivery and subscription services. You can pause, stop anytime. Honey loves it.
May 1, 2025
Unprompted review
Reply from ProDog Raw
Hello Andrew,
Thank you so much for your kind words. We’re delighted to hear that Honey is enjoying her ProDog Raw meals 🐾.
It’s also great to know you’ve found our food quality, delivery, and subscription service reliable and flexible.
Thank you again, Your recommendation means a lot to us.
Best wishes
Team ProDog
Great product
Great product, great service. I've always had prompt replies to any emails I send them. I've even had a phone call from them to ensure everything was okay. I needed to revert my subscription back to a foodvwith fruit and veg in and the customer service team helped me all the way with my choice. I xant fault them for thevservice ive had from.them. My two dogs love the food and prove it by giving me empty dishes every day. Amd can i say DHL place my delivery in my hall so we can pick it up and put in the freezer with ease. Thank you Pro Dog.
September 29, 2025
Unprompted review
Reply from ProDog Raw
Hello Susan,
Thank you so much for sharing such lovely feedback. We pride ourselves on prompt replies to our customers, so we’re delighted to hear that you felt so supported as a result with your subscription changes and that your dogs are enjoying every meal (empty bowls are the best review 🐶✨).
It’s also great to know DHL are making deliveries smooth and easy for you. We truly appreciate your kind words and your continued support.
Best wishes
Team ProDog
Prodog are a great company.
Prodog are a great company.
The food is droolilicious according to our GSD and Lab. The GSD loves it and that's rare for her, the mixed boxes mean she doesn't get bored either.
The customer service and communicatuons are excellent. They keep me informed when to expect deliveries, its easy to stop and restart my subscription again.
All round winners
October 1, 2025
Unprompted review
Reply from ProDog Raw
Hi Sharon,
Thank you so much for your wonderful feedback. We’re thrilled to hear that both your GSD and Lab are enjoying their meals (and that even your fussy girl gives it the paws-up 🐾).
It’s great to know the variety is keeping things exciting and that our service is making life easier for you. We truly appreciate your support and look forward to keeping those tails wagging.
Best wishes
Team ProDog
Every time I contact ProdogRaw with a…
Every time I contact ProdogRaw with a query or for advice, I receive a meaningful and helpful reply. I definitely recommend !
October 1, 2025
Unprompted review
Reply from ProDog Raw
Hello Carol,
Thank you so much for your kind words and recommendation. We're delighted to hear that our team has been able to support you with meaningful and helpful advice whenever you’ve made contact.
Your trust means a lot to us, and we’re always here if you need anything.
Best wishes
Team ProDog
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100% recommend
Very quick delivery, and my dog loves the food! It’s not smelly like some other raw brands, and her coat looks shiny and healthy. We’ve already been recommending it to friends.
September 8, 2025
Unprompted review
Reply from ProDog Raw
Hello Diana,
Thank you for your super review. We’re so pleased your dog is loving her food and that you’ve noticed such a healthy shine to her coat; that’s exactly the kind of result we love to hear about.
It’s great to know you’ve had such a positive experience with delivery and quality, and we truly appreciate you recommending us to friends. Word of mouth means so much, thank you.
Any questions or support you need, please do get in touch.
Best wishes
Team ProDog
The food at Prodog is second to none
The food at Prodog is second to none. I have a dog with itchy skin and tried many brands before settling on Prodog. I recently had a delivery issue which was dealt with to my satisfaction. I then asked for suggestions to lower my feed bill and was contacted by Alison who helped find an alternative method to get the proteins I needed. The bundles are great value for money and contain good selections.
September 20, 2025
Unprompted review
Reply from ProDog Raw
Hello Caroline,
Thank you so much for sharing your experience. We’re delighted to hear that your dog is thriving on ProDog and that our food has helped with her itchy skin. It’s super to know we’ve made such a difference.
We’re also really pleased that Alison was able to support you in finding a more cost-effective way to get the proteins you need. Our team is always here to help, and your kind words mean a lot.
It’s good to hear you’re enjoying the value and variety of our bundles too. Thank you for recommending us. We look forward to continuing to support you and your dog.
Best wishes
Team ProDog
10kg mixed bundle
Excellent food,lots of bundles to suit all different dogs, loads of flavours, great packaging, dog loves this food! Had an issue when they changed courier company and was left in warehouse all weekend, thankfully all resolved and courier company changed.... so glad they did! Highly recommend:)
September 30, 2025
Unprompted review
Reply from ProDog Raw
Hello Sharon,
Thank you for your lovely review. We’re delighted to hear that your dog is enjoying the variety and flavors in our bundles. It’s always our goal to make mealtimes exciting and nutritious.
We really appreciate your patience during the courier changeover and we’re glad everything was resolved quickly. Your recommendation means the world to us, and we look forward to keeping your dog happy with every order.
Please get in touch if you have any questions, we're always happy to help.
Best wishes
Team ProDog
Excellent food and company.
Our dog has never been keen on any type of food but the raw dog food is a revelation. She is really enthusiastic for every meal and we no longer have to coax her to eat or add cheese etc to the top of her meals!
If I have ever had any issues around placing an order then I can easily ring up and speak to a knowledgeable member of the team. They are always really pleasant and extremely helpful. Delivery is so easy and has always been problem free.
September 30, 2025
Unprompted review
Reply from ProDog Raw
Hi Heather,
Thank you so much for your super feedback. We’re delighted to hear that your dog is enjoying her meals with such enthusiasm. It’s exactly what we love to hear. Knowing that mealtimes have become stress-free and enjoyable for both of you means a lot to us.
We also really appreciate your kind words about our team and service. It’s great to know that whenever you need support, you’ve found us friendly, helpful, and easy to reach. We’ll be sure to share your comments with the team; they’ll be thrilled.
Thank you again for taking the time to share your experience. We look forward to keeping tails wagging with every delivery.
Best wishes
Team ProDog
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Halfway through sample pack
Halfway through sample pack. Trying to work out how much I'll need for a month's supply before I order again.
I fed my dogs raw meat anyway but worried they were missing out on things and they would not eat some days, maybe bore? so I decided to try this company.
Delivery was fast. Couple of days. Food in tubs and well packed. My dogs were cautious at first but once they tried it that was it! They dance about when I'm filling their dish and they empty each time which is a change for them so obv they're enjoying it. I did notice a change in their stools (due to the bone content I think) and that they go more often. Hopefully that'll settle.
It seems pricey but one tub 500g feeds my two toy poodles 3 times (they only have 160g a day) so it works out fairly reasonable and seems good quality.
So far my dogs are happy so I'm happy.
September 18, 2025
Unprompted review
Reply from ProDog Raw
Hi Jay,
Thank you so much for sharing your experience with our sample pack. We’re delighted to hear your poodles are enjoying their meals and that mealtimes have become something they look forward to. It’s always lovely when picky eaters get excited about food.
Changes in stools can sometimes happen when switching to a new diet, especially with the natural bone content, but things usually settle as their systems adjust. If you’d like any advice on portioning or helping them transition smoothly, our team is always happy to help.
We’re so pleased you’ve found the food to be good quality and reasonably priced for your little ones. We look forward to keeping their tails wagging.
Warm regards,
Team ProDog
Good Experience sorting my error
I stupidly ordered the Raw Dog Food rather than the puppy version.
I then left a note of such on their contact page and I received an email from Liselle advising how I could correct my error.
All in all, a good product with good customer service.
BTW - the dog loves it too!
September 17, 2025
Unprompted review
Reply from ProDog Raw
Hello Alistair,
Thank you so much for your kind review. Mistakes happen, and we’re really glad Liselle was able to quickly help you get it sorted.
It’s great to hear that both you and your pup are happy with the food and the service. We really appreciate your support and look forward to keeping your pups tail wagging.
Please do contact us again if you have any questions or need support. We're here to help everything run smoothly for you.
Best wishes
Team ProDog
Fantastic customer service
Excellent customer service explaining all the options including feeding guides.
Items are very fairly priced with a great healthy variety of protein sources.
Order arrived promptly with free postage.
September 12, 2025
Unprompted review
Reply from ProDog Raw
Hello Lynsey,
Thank you so much for your kind words. We’re delighted to hear you found our customer service helpful and that the feeding guides and variety of proteins were useful.
It’s great to know you’re happy with the value, prompt delivery, and free postage too. We really appreciate your support and look forward to serving you again soon.
If you have any questions then please do get intouch, we're always happy to help.
Best wishes
Team ProDog
Amazing quality at such a great price
Amazing quality at such a great price. And easy to use!
I have been feeding Pro Dog Raw to my dogs for a few years now, and it has never let me (or my dear dogs) down in its quality, value for money, and its appeal to my dogs' taste! I love the fact that it's the best nutrition for them as well, and their good health is testament to that.
It might be an easy phrase to say, but I wouldn't feed them anything else.
September 13, 2025
Unprompted review
Reply from ProDog Raw
Hi S A,
Thank you so much for your wonderful feedback. We’re delighted to hear that your dogs have been thriving on ProDog Raw over the years.
Knowing that you see the benefits in their health and happiness means the world to us. We’re proud to provide great quality, value, and nutrition you can trust, and we are delighted to hear your dogs love it too.
We truly appreciate your loyalty and kind words.
Best wishes
Team ProDog
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No pressure, and my dogs love it
Spoke to them a couple of times regarding there raw dog food and the best thing to do for my three year old and 4 month old dogs, not once have I felt pressured into buying from them. All I've ever got is honest and great advice.
Ordered the mixed bundle initially and then since swapped some of the flavours out, when I emailed to request how to change the bundle over I was really surprised to get a call from there nutritionalist and helped me sort out my bundles ready for this months delivery.
September 10, 2025
Unprompted review
Reply from ProDog Raw
Hello Mark,
Thank you so much for your lovely review.
We’re so pleased to hear that both you and your dogs are happy with our service and food. We’ll never pressure anyone into ordering, our goal is always to give honest advice and support so you can make the best choices for your dogs.
It’s great to know our nutritionist was able to help you tailor your bundle to suit your dogs’ needs.
We really appreciate you taking the time to share your experience, and we look forward to keeping your dogs’ tails wagging every month.
Best wishes
Team ProDog
Prodog Raw - simply the best
I have used Prodog Raw for a few years now. The quality of the food is excellent, and the supplements I use give great results. I would highly recommend this company, Customer Service are helpful and very efficient, empty bowls at every meal time are a great testament to the food, my two cocker spaniels would definately give it 10 out of 10.
September 11, 2025
Unprompted review
Reply from ProDog Raw
Hello Jackie,
Thank you so much for your wonderful feedback.
We’re delighted to hear that your dogs have been enjoying ProDog Raw for several years and that both the food and supplements have made such a positive difference.
It’s also super to know that our customer service team has been able to support you well too. Empty bowls and happy cocker spaniels are the best compliment we could ask for.
We truly appreciate your recommendation and your continued trust in us.
Best wishes
Team ProDog
Wasn't able to get their product here…
Wasn't able to get their product here in the US, but they gave me recommendations of possible supplements that might help and websites to go to. They were very helpful.
May 20, 2025
Unprompted review
Reply from ProDog Raw
Hi Conni,
Thank you so much for your kind words. While we’re sorry our product isn’t available in the US, we’re glad we could point you toward some helpful alternatives. We truly appreciate your feedback.
Best wishes
Team ProDog
Our dogs love the variety
Our dogs love the variety. Very useful for us as one of our dogs is allergic to chicken. We subscribe for ease. Food always delivered on time. If we need to change date of delivery, the company respond promptly and effectively.
September 10, 2025
Unprompted review
Reply from ProDog Raw
Hello Dr Les,
Thank you so much for your kind words. We’re delighted to hear that your dogs are enjoying the variety, especially with one needing a chicken-free diet.
It’s wonderful to know that our subscription service and flexible delivery options are making things easier for you. We truly appreciate your support and look forward to keeping those tails wagging.
Best wishes
Team ProDog
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Good products - dog approves
On the negative side I've experienced several frustrating problems with online ordering and product availability however these were all resolved quickly and courteously by a phone call. ProDog Raw's supplements are high quality and effective and having tried less expensive alternatives - which didn't benefit my dog to the same extent - will opt for ProDog whenever possible.
September 9, 2025
Unprompted review
Reply from ProDog Raw
Hello DLS,
Thank you so much for your thoughtful feedback. We’re delighted to hear that your dog enjoys our products and that you’ve found real benefits from our supplements.
We truly appreciate your patience and understanding regarding the online ordering and availability issues, and we’re glad our team was able to resolve things quickly for you.
Your loyalty means a lot to us, and we look forward to continuing to support your dog’s health and happiness with ProDog.
Best wishes
Team ProDog
Advice
I asked the customer service for some advice for my dog and they were so helpful and professional they replied to several emails and responding on the same day with very helpful information. I use their raw food and it’s is brilliant. Packaged well and reasonably priced and if you subscribe you get it cheaper. They have lots of supplements too and everything is a high standard. 5 stars and would give more if I could.
September 5, 2025
Unprompted review
Reply from ProDog Raw
Hello Rachel,
Thank you so much for your wonderful review. We’re delighted to hear that our team was able to support you with helpful advice and quick responses. Your dog’s wellbeing is always our top priority. It’s super to know you’re happy with our raw food, packaging, pricing, and supplements too.
We truly appreciate your kind words and your 5-star rating (and more). It means the world to us. Thank you so much for your support.
If you have any questions, please don't hesitate to get in touch. We're always happy to help.
Best wishes
Team ProDog
I’ve been with ProDog for a few years…
I’ve been with ProDog for a few years now and have always had the best service for anything and everything I’ve needed!! The boys have been amazing on ProDog Raw! We use the complete raw meat and Flexx supplement as both boys are large, susceptible breeds for hip dysplasia. The eldest is 7 now and still going strong with a glorious coat!!
Thank you ProDog!!
September 8, 2025
Unprompted review
Reply from ProDog Raw
Hi Rach,
Thank you so much for sharing your experience. We’re thrilled to hear your boys are thriving on our Complete Raw and Flexx supplement, especially knowing how important joint support is for larger breeds.
It’s wonderful that your eldest is going strong at 7 with such a healthy coat; that makes us so happy to hear.
We truly appreciate your loyalty over the years and your kind words about our service. Thank you for trusting ProDog with your dog nutrition.
If you have any questions, please do get in touch. We're always happy to support.
Best wishes
Team ProDog
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