Absolutely awesome. I had a different company arranged, they didn't bother to show up. I called Matt, he got transport arranged for the next day, the driver showed up and my motorcycle is on it's way... See more
American Haul
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially 'first time' called them for Auto Shipment, MARK & RICHARD were and remained very polite, courteous and excellent with there Occupation. Answered ALL questions asked correctly and in co... See more
Company replied
I was highly impressed with their services. I worked with Denver Alfonso having a car shipped to me and to be honest I’m still shocked at how smoothly the entire process was. I was more than happy wit... See more
This is one of the worst scams ever! These people are unprofessional (cutting me off, loud talking me, concerned more with the ramifications to them, avoiding giving me my deposit back), tried to pres... See more
Company details
Written by the company
American Haul is a licensed shipping company that is fully insured and bonded. We operate across the country to make the relocation of all kinds of auto easier for our clients. We always make our customers.
Contact info
United States
- profexoshipping.com
I have used Profexo twice and I had an…
I have used Profexo twice and I had an absolutely seamless experience both times. Daniel was a pleasure to work with and I would definitely recommend them to anyone that is seeking a company for their vehicle transport.
June 17, 2024
Unprompted review
Advertisement
Finn Smith helped me get my vehicle…
Finn Smith helped me get my vehicle efficiently and quick!! Recommended
June 25, 2024
Unprompted review
Highly recommended.
Jennifer Wilson made the process so easy. From start to finish the communication was professional and outstanding. Contact Jennifer for your shipping needs today!
June 25, 2024
Unprompted review
Advertisement
Daniel did a great job dispatching a…
Daniel did a great job dispatching a load. Thank you for your business!
June 20, 2024
Unprompted review
Great customer service
Great customer service. Never one time did not show concern for his customer. I would recommend anytime.
June 19, 2024
Unprompted review
This Companies Service is Excellent & have no objection in Referring Customers.and I am very satisfied.
Initially 'first time' called them for Auto Shipment, MARK & RICHARD were and remained very polite, courteous and excellent with there Occupation.
Answered ALL questions asked correctly and in complete answers.
Described there system and plans for auto shipping.
Replied to the messages left very well including with message in detail.
Guided later as per scheduled Shipment date, Company and Drivers name + contact #.
Later even the Driver kept Me about the pickup time and also how about His location.
April 24, 2024
Unprompted review
Reply from American Haul
Dear Rajeshvari,
Thank you for your detailed and positive review! We're thrilled to hear that you had an excellent experience with our service and that Mark and Richard were polite, courteous, and thorough in their communication. We're glad you were satisfied with the detailed answers, guidance, and updates provided throughout the auto shipment process. Your recommendation means a lot to us, and we appreciate your kind words.
Best Regards,
The Profexo Team
Reply from American Haul
Dear Fred Mutegetsi,
Thank you for your enthusiastic review! We're glad to hear that you appreciate our great service. Your feedback is highly valued, and we look forward to serving you again in the future.
Best Regards,
The Profexo Team
Advertisement
Michael is great
June 7, 2024
Unprompted review
Reply from American Haul
Dear Geomm LLC,
Thank you for your feedback! We're glad to hear that Michael provided great service. If you have any further questions or need assistance, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Protect Shipping Co. Review
It was great and fast shipping. We really enjoyed the service.
June 4, 2024
Unprompted review
Reply from American Haul
Dear Alfonzo Yates,
Thank you for your wonderful review! We're delighted to hear that you enjoyed our service and that the shipping process was great and fast. If you ever need shipping services again in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Fraud Company
Horrible Experience the company is a fraud. They had shared me a full and final quote of 630$. On the day of pickup the company representative called me and said I need to pay additional 2000$ as there are very limited number of drivers on the route.
May 20, 2024
Unprompted review
Reply from American Haul
Dear Ron,
We apologize for the inconvenience and frustration you experienced with our service. We understand that unexpected price changes can be frustrating, and we regret any miscommunication regarding the final cost of your shipment.
We take your feedback seriously and would like to address your concerns. Please contact us at info@profexoshippings.com with more details about your experience so we can investigate and resolve this issue promptly.
Thank you for bringing this to our attention.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
would rate no stars if possible
would rate no stars if possible. they are the worst of the worst. Quote low then don't show and try to make excuses to charge lots more money. this is a total scam operation so run run run away as fast as you can even if you have to forfeit your deposit.
May 6, 2024
Unprompted review
Reply from American Haul
Dear R K,
We apologize for the dissatisfaction and inconvenience you experienced with our service. We understand your frustration and regret any misunderstanding regarding our pricing and scheduling.
Your feedback is important to us, and we take it seriously. We strive to provide transparent and reliable service to all our customers, and we apologize for falling short of your expectations.
Please reach out to us at info@profexoshippings.com with more details about your experience so we can address your concerns and work towards a resolution.
Thank you for bringing this to our attention.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
Advertisement
Delivery of Truck
Adam Spencer came to pick up my truck he was very communicative and punctual. When he got there he was very informative of the process for the delivery of the truck. Also, very respectful and polite.
May 30, 2024
Unprompted review
Reply from American Haul
Dear Everardo,
Thank you for your fantastic review! We're thrilled to hear that Adam Spencer provided excellent communication, punctuality, and professionalism during the pickup of your truck. We appreciate your feedback and look forward to serving you again in the future.
Best Regards,
The Profexo Team
Everything is wrong about this company
Everything is wrong about this company. Please do not fall for them.
I have booked them 1.5 months in advance while paying them deposit as per thier request.
On the 1 day before there is no communication and so I reached out to them. I got message that dispatcher will call me in am hour. I waited for 5 hours and again reached out.
On day of pickup no one called and upon trying serval times by blocking my number they picked up. From that time I was working with guy who was telling me that now price has changed from $800 to $2000. And than forcing me to send my car. I was put in very bad situation.i told them no and requested deposit back.
And still waiting for that to get refunded. They don't pickup and return any email.
Pleasec stay away.
To screw me up more they posted on load job where trucker see them for my request at very higher price so that no one other company can help me. STAY AWAY FROM THIS FRAUD COMPANY
May 15, 2024
Unprompted review
Reply from American Haul
Dear Sam Sha,
We sincerely apologize for the frustration and inconvenience you experienced with our company. Your experience does not reflect the level of service we aim to provide to our customers.
We understand your concerns regarding communication, pricing, and the refund of your deposit. Rest assured, we take your feedback seriously and are committed to resolving this issue promptly.
Please contact us directly at info@profexoshippings.com with your booking details so we can investigate the matter and expedite the refund process for you.
Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
Mark Anderson was the agent she…
Mark Anderson was the agent who attended us. Really nice and communicative person. Thanks for doing business with us
May 22, 2024
Unprompted review
Reply from American Haul
Dear Tom Carvalho,
Thank you for your kind words! We're glad to hear that Mark Anderson provided excellent service as your agent and that you found him to be nice and communicative. We appreciate your business and hope to work with you again in the future.
Best Regards,
The Profexo Team
Denver Alfonso did a good job keeping the pickup alive
Denver Alfonso did a good job keeping in touch with me and we settled on an "acceptable" price
May 20, 2024
Unprompted review
Reply from American Haul
Dear John,
Thank you for your feedback! We're pleased to hear that Denver Alfonso did a good job keeping in touch with you and that you were able to settle on an acceptable price. We appreciate your business and hope to assist you again in the future.
Best Regards,
The Profexo Team
Advertisement
Sheisters
Sheisters. Deceptive practices. Raised the price after the agreement was signed. Agreed to an increase and they increased it again when the delivery arrived. Had to give the driver 150 more or he would no unload my vehicle. Thieves!
May 23, 2024
Unprompted review
Reply from American Haul
Dear Vick Crespin,
We apologize for any confusion or inconvenience you experienced. We strive to provide transparent pricing and reliable service to all our customers. Could you please reach out to us directly at info@profexoshippings.com with more details about your experience? We would like to address your concerns promptly.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
American dream company
May 20, 2024
Unprompted review
Reply from American Haul
Dear Arthur Villacis,
Thank you for your review! We appreciate your feedback. If there's anything specific you'd like to share about your experience with the American Dream Company, please feel free to let us know. We're here to assist you.
Best Regards,
The Profexo Team
"Michael Matthews from Profexo…
"Michael Matthews from Profexo Shipping's provided exceptional service! His attention to detail and dedication to ensuring our shipment arrived on time and in perfect condition exceeded our expectations. Michael's professionalism and expertise made the entire process seamless and stress-free. We highly recommend his services to anyone in need of reliable shipping solutions. Thank you, Michael, for your outstanding support!"
May 16, 2024
Unprompted review
Reply from American Haul
Dear Rasheed Damilola,
Thank you for your glowing review! We're thrilled to hear that Michael Matthews provided exceptional service and exceeded your expectations with his attention to detail and dedication. We appreciate your recommendation and kind words. If you ever need reliable shipping solutions in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.