Profiveshop 

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Rated 1 out of 5 stars

I ordered a metal detector and a scoop

I ordered a metal detector and a scoop. The scoop came in the regular mail. The metal detector never showed.When I E mailed them( no phone number available) they basically put it on the delivery service and dismissed me.They never offered any further customer service .They hired On trac,the cheapest and worst delivery service there is. The person talking to me was Paul.I do not recomend this company to anyone.Unprofessional is an understatement.Karma coming for you Pro five..

July 15, 2021
Unprompted review
Rated 4 out of 5 stars

Great customer service.

I ordered a metal detector and was given a estimated delivery date between May 19th and 26th. When that date came and the delivery wasn't met, the tracking didn't change so I messaged customer support and immediately got a response and apology for the delay with the new delivery date of the 30th. My package was delivered on the 30th. I would certainly order from Profiveshop again!

June 1, 2021
Unprompted review
Rated 1 out of 5 stars

For one it took 4 weeks past the…

For one it took 4 weeks past the delivery date said by them. Used the heated socks 3 times for ice fishing. The battery life seem to die out after an hour or two, which the first time was about 4 hours.

The one battery stays on for a minute, then shuts off. The other battery flickers through the high-low settings. The one sock started to develop a small rip after the 3rd time use. Contacted them after 34 days and they said “you’re past the 30 days. Nothing we can do”. They must get this stuff from Wish and try to flip it. Garbage! Absolutely garbage!

February 9, 2021
Unprompted review
Rated 1 out of 5 stars

Heated gloves

Order a pair of heated gloves, size S/M. Company shipped a large (their mistake). Tried to return them, they send a replacement instead, company shipped a medium. Still too large. Company refuses to take back gloves. Terrible service, terrible return policy using covid as an excuse for something I didn't wear and can't even use. When I ordered the gloves I did not see that return policy on the website. I never would have ordered them.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

On Dec 10th I received and email saying…

On Dec 10th I received and email saying that the two metal detectors that I ordered and paid for in full had been shipped. On Dec 10th I received an second email that they were sorry for the delay and that my items will be arriving between Jan 3 and Jan.16th. My order still has not arrived. I have tried to contact them several times with no response. They must be scam artist and I would like to warn people before doing business with them.

January 18, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered gloves for a Christmas gift…

I ordered gloves for a Christmas gift in the beginning of November. Amount about $70. Numerous emails to try to find out where they are. The tracking status has stated delivered which is not the case. I keep getting the run around that they are still coming. Asked for the vendor delivery service they used and the vendors tracking number and no response. I am sick of the run around and going to dispute charge. Ridiculous!

January 14, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered heated gloves the end of…

Ordered heated gloves the end of November was asking what’s going on they said they were shipped out on December 2 obviously they’re not coming from Florida they’re probably coming from China and here we are 30 December and they’re still not here so I’m gonna dispute the transaction with my bank and tell this company to stick it up their butt!! When you look at their tracking it never moves it goes to 3/4 and nothing ever happens so I’m tired of waiting

December 30, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

So saw a pair of heated gloves for $70. Ordered them on 11/4 was supposed to receive them by end of November but delayed until 12/10. Not a big deal with all thats going on in the world. However, after tracking the shipment it stated delivered but I never received them. Not sure who got my $70 gloves. I wrote an email to the company only to get a response of once they are delivered I need to speak to the shipping company.. OK, 1-never delivered to me, really don't care where they were delivered to except not me.. 2. I emailed the shipping company but np response from them. So at this point someone has a nice pair of heated gloves at my expense. Extremely poor customer service. Save your money and buy elsewhere unless you have money to burn because apparently once it leaves their shop they wash their hands of it even though they chose the shipping company...

Update after numerous emails still being told by “Brandi” that the gloves were delivered. She has only replied they were delivered, regardless of my emails stating otherwise. Just wanted everyone to know that they have absolutely no follow up or care once they get their money.

December 12, 2020
Unprompted review
Rated 1 out of 5 stars

This crap is awful

This crap is awful. Had to wait forever to get them and when I did it was pure junk. OMG!!!! Won’t last the end of summer, not that there is much summer left, Sooooooooooooo long to deliver them.
DON’T BUY THIS JUNK!!! They are not what site represents. Very small and won’t cover much space. Very cheap fake wood and not many leaves so it hides nothing. I bought 2, should have done my homework, a lot more expensive then other companies who have a much better product. How do I know? My neighbor used another company and hers are beautiful. I could have gotten 4 of what she got for the price I paid for 2. Even their expensive zip ties are pure junk, cheap and flimsy. I hate giving bad reviews, I really do, but I have to be honest.
Best part, when I ask for a refund I had to write multiple emails and after writing every day for a week, they said they will give me a refund but I have to pay to ship it back plus 25% processing fee!!!! SO, BECAUSE OF SHIPPING AND 25% PROCESSING FEE, I HAVE TO PAY THEM TO TAKE THIS JUNK BACK!!!
THEY DON’T EVEN WANT IT!!!!
DON’T BUY THIS JUNK. WISH I COULD HAVE GIVEN THEM MINUS STARS.

October 3, 2020
Unprompted review

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