Progressive Desk Canada Reviews 151

TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 5 out of 5 stars

Honestly really happy with this desk. The walnut top with the white frame looks so clean in my room. Doesn't take up too much space either which was a big deal for me. The built-in wireless charg... See more

Rated 1 out of 5 stars

Worst customer service I’ve ever experienced. Charging for return and refunded discounted sale price when customer paid full price. And then turning around and applying additional charges. Shipping... See more

Rated 5 out of 5 stars

Progressive Desk is great. Components were delivered well wrapped. Reasonably simple to assemble. Desk functionality inclusive of memory on various desk heights, is top notch. What's a review withou... See more

Company replied

Rated 1 out of 5 stars

Order a dual motor sit stand desk. It didn’t work after set up. The back and forth with customer service was very slow. Finally the determined a motor was defective and said they’d send a new one. The... See more

Company details

  1. Computer Desk Store
  2. Furniture Accessories
  3. Furniture Accessories Supplier
  4. Furniture Manufacturer
  5. Furniture Store
  6. Office Furniture Store

Written by the company

Build My Perfect Desk - Electric Standing Desks for both Home and Office Our journey began as a project, building adjustable height desks for our own office. A few months later, we saw the positive impact a standing desk made on productivity levels and the overall well being of our team. Why Choose a Progressive Desk? With over 10 years of experience in manufacturing high-quality linear motion products, Progressive Desk offers superior comfort combined with ergonomic technology. At Progressive Desk, we believe in creating a workspace that’s comfortable and lets you power through your day. We not only design and manufacture our products, but we also have our entire office working at standing desks and getting the most out of their workday. We are there to help you We are there to help you at each step of the way. From the moment you visit our website and shop from our line of ergonomic products, to delivery and set up. You will have constant support from our experts: learning more about standing desks for your home and business, or getting the best advice on custom design and installation of your desk and accessories. Whether you need one desk or more, our team of experts will guide you through the buying process and quantity discounts.


Contact info

3.1

Average

TrustScore 3 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great quality desk and good company

Quality desk and great customer service. The desk is really sturdy and solid. No wobble even at highest setting. Overall, it was a great purchase and I am happy about it.

October 15, 2021
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Reply from Progressive Desk Canada

Hi Emir, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're glad to hear that you're enjoying your standing desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

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Rated 5 out of 5 stars

I love my desk

I love my desk. I’ve had it for a few months now and it still looks clean and sturdy. It was a great purchase that will be useful for years to come.

October 15, 2021
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Reply from Progressive Desk Canada

Hi Christine, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Rated 5 out of 5 stars

Solid desk

Solid desk, very smooth operation. Went with this brand because of the weight rating and their background as makers of automation actuators and I wasn't disappointed. It holds the two wood tabletops I attached with no wobble at all.

October 15, 2021
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Reply from Progressive Desk Canada

Hi Philippe, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're glad to hear you're enjoying your standing desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Rated 5 out of 5 stars

Reliable Desk

Reliable Desk, fast shippng. No Issues.

October 15, 2021
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Reply from Progressive Desk Canada

Hi Niv, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Rated 2 out of 5 stars

The desk is nice

The desk is nice, but the delivery was terrible. I had the legs quickly but the top came months later

Alexander

October 15, 2021
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Reply from Progressive Desk Canada

Hi Alexander, thanks for taking the time to leave us this review - we're sincerely sorry to hear about your issues with delivery, and have taken note of your feedback to pass to our courier. We are actively working with them to improve their service, as providing a top-quality experience to our customers is our main priority. To hear you received a below-standard experience in this regard is extremely disappointing.

We're otherwise glad to hear you like your new staneding desk - please don't hesitate in reaching out to us with any future queries or concerns!

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Rated 1 out of 5 stars

They sent the wrong color desk legs

They sent the wrong color desk legs. Stuck with grey when I ordered black.

Edit: Emailed them as they asked in their original response. Asked about missing parts and the color of the legs. They have not responded about the missing parts and are refusing to do anything about the wrong color legs.

October 15, 2021
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Reply from Progressive Desk Canada

Hi Craig, thanks for taking the time to provide us with this feedback - we're sincerely sorry to hear about your experience. After forwarding your concern to our customer service team, we can confirm that you did order an FLT-05 Grey frame which you can verify through your invoice.

As was mentioned in our email to you on October 25, 2021, 3:57 PM PDT, it has been over 8 months since your order was placed. We are no longer able to process an exchange for the frames as per our Return Policy. We can make an exception if you would like to ship back the Grey frames; however, there will be a shipping fee incurred. We can send over an invoice for the shipping cost of the Black frames if that is preferred. From here, we can also provide a pre-paid return label to send back the FLT-05 Grey frames that are unwanted.

We understand that your products were part of a bulk order which you had confirmed with us over the phone prior to payment. The bulk order included the RT-16 remote, which cannot be used with the default RT-11 at the same time. Are you currently experiencing issues with the RT-16 and would like to exchange this for the RT-11?

As always, we are here to assist you with your order. Customer satisfaction is one of our topmost priority and we want to make sure you are receiving our emails. Please do not hesitate to reach out to our customer support team by calling 1-800-828-9414 or at sales@progressivedesk.com

Thank you and we look forward to hearing from you!

Rated 4 out of 5 stars

Desk goes up and down well

Desk goes up and down well. Would like a little faster as well as memory so that I do not need to keep holding the up or down button.

Because of how the table goes up and down, you have to be very cautious with how cables are routes. Cables need to come from the sides, not straight back (think monitor) which means you may need longer hdmi cables.

October 8, 2021
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Reply from Progressive Desk Canada

Hi there, thanks for taking the time to leave us this detailed review. We really appreciate it and are glad your desk is working well. For our remotes, we do carry remotes that have programmable height options and anti-collision features. If you wish to replace your hand remote with a programmable one, please feel free to browse through our website. We also carry cable management accessories which can help you organize your wires and cables since it's able to attach directly to your standing desk.

If you do need assistance with your standing desk, we are always here to help!

Rated 5 out of 5 stars

Amazing help

Amazing help! Could not order product on line. Therefore called and the worker was extremely helpful and gave information needed so I knew what I was ordering

October 1, 2021
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Reply from Progressive Desk Canada

Hi Sheri, thank you for taking the time to leave us a review. We really appreciate it! If you have any future queries, please don't hesitate in reaching out to us and we'll be glad to help.

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