PRO ISP Reviews 

1,418
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

In this message, I'd like to thank Alexander Arnesen for his professional assistance in transferring my private domain to my company domain. Thank you for your patience and calm, easy-to-understand in... See more

Company replied

Rated 1 out of 5 stars

Avoid any business with Pro isp. Worse hosting company I have ever used for hosting and domain. No support at all, they ignore messages and since they moved and made some changes, they doubled the pri... See more

Company replied

Rated 5 out of 5 stars

Great, understanding and professional people to work together with even though we didn't use the domain as planned. We'll definitely use them again in the future whenever we decide to get back in bus... See more

Company replied

Rated 5 out of 5 stars

Highly efficient, quick, and above all, super friendly customer support. I have never written a review on customer support, but this experience was so smooth and pleasant, that I had to. Thank you, Id... See more

Company replied

Company details

  1. Web Hosting Company
  2. also in
  3. DNS Provider
  4. Email Service Provider
  5. Website Designer

About PRO ISP

Written by the company

40 000 fornøyde kunder!
Vi har over 40 000 fornøyde kunder og vi setter stor pris på alle tilbakemeldinger.

Om PRO ISP
PRO ISP er en av Norges raskest voksende leverandører av webhotell og domener.

Produkter
Få ditt eget webhotell til 29kr pr mnd! Webhotellet gir deg 10 GB lagringsplass og epost. Det er helt gratis å flytte til oss! Vi gjør det enkelt for deg å komme i gang. Kontakt oss i dag, så ordner vi resten.

Support
Vår support er tilgjengelig via telefon, epost og chat.

Send oss en mail:
support@proisp.no


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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3.9

All reviews

(1,418)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

thank you for supporting

In this message, I'd like to thank Alexander Arnesen for his professional assistance in transferring my private domain to my company domain. Thank you for your patience and calm, easy-to-understand instructions.

August 5, 2026
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hi Kamilla!

We are so glad to hear that the domain transfer process was smooth and that our team provided clear, helpful instructions. We truly appreciate your kind words.

Will forward your message to Alexander!

BR: Max

Rated 5 out of 5 stars

The nicest and helpful firm I know. Suverent firma

The most genuine and helpful firm I have been in contact with. They have helped me soo much during the last month, so I can hand to heart say that this company know what they are doing.
You can trust this company.

Dette firmaet er det beste, snilleste og kunnskapsrike jeg har vært borti. Så mye hjelp som jeg har fått av de er jeg evig takknemlig for. PRO ISP er og blir det beste firmaet som finnes.

August 7, 2025
Unprompted review
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Reply from PRO ISP

Hei Hanne,

Tusen hjertelig takk for en fantastisk tilbakemelding! 
Det betyr utrolig mye for oss å høre at du har hatt en så positiv opplevelse, og at vi har kunnet være til hjelp for deg. 

Vi setter stor pris på tilliten du viser oss – akkurat slike tilbakemeldinger motiverer hele teamet vårt til å fortsette å yte vårt aller beste.
Vi er veldig glade for å ha deg som kunde hos PRO ISP, og vi ser frem til å bistå deg videre i fremtiden!

Ønsker deg en fin dag videre, og en riktig god helg.😄

Mvh Ida

Rated 5 out of 5 stars

Top notch customer service. Thank you, Ida!

Highly efficient, quick, and above all, super friendly customer support. I have never written a review on customer support, but this experience was so smooth and pleasant, that I had to. Thank you, Ida! I appreciate you. I trust your company does, too!

June 19, 2025
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hi Valentina,

Thank you so much for your kind words and thoughtful feedback! 
We're truly grateful that you took the time to share your experience—especially since it's your first time leaving a review for customer support. 
It means a lot to us.

If there is anything else we can do for you, do not hesitate to contact us again.

Wishing you the best day.😄

Kind Regards, Ida.

Rated 5 out of 5 stars

Presis rask og god support!

February 18, 2025
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hei igjen Ketil,

Takk for de hyggelige komplimentene! 😄

Ikke nøl med å ta kontakt igjen om det er noe annet vi kan hjelpe til med.

Ha en fin dag videre! 😊

Mvh Eirik.

Rated 5 out of 5 stars

God og kjapp service for å løse…

God og kjapp service for å løse problemer!

January 23, 2025
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hei Kenneth,

Hjertelig takk for fin tilbakemelding, det setter vi stor pris på.

Ikke nøl med å ta kontakt om det er noe annet vi kan hjelpe deg med.
Ha en fin dag videre og en god helg.😊

Mvh Ida.

Rated 5 out of 5 stars

Very good support

January 14, 2025
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hello Dmytro,

Thank you so much for taking the time to share your experience with us.
We truly appreciate it. 😊

Don't hesitate to reach out if there's anything else we can assist you with.
Have a great day!

Best regards,
Ida

Rated 5 out of 5 stars

God support!

April 23, 2024
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hei Hans,

Takk for tilbakemeldingen! 

Vi er glade for å høre at du er fornøyd med supporten vår. Vi setter stor pris på din støtte og tillit. Ikke nøl med å kontakte oss igjen hvis du trenger ytterligere assistanse. 

Vi er her for å hjelpe deg når som helst!

Mvh Fredrik Pro ISP

Rated 5 out of 5 stars

Best customer service in the industry!

Best customer service in the industry! Emma Johansson was super quick & helpful in fixing my service ticket!

April 8, 2024
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hi there,

Greetings!

We are very delighted to receive such wonderful and kind feedback about our support and rest assured that we will continue to provide the best service to our valued customers like you. 
 
Please keep safe!

Sincerely, 
Jean/One.com

Rated 1 out of 5 stars

Support is never available

Support is never available, 15pm on tuesday, support chat is off, when calling support line "No agents are availabe" 2 years ago proisp had best support service, you could call them on sunday and they would answer, now it's useless, migrating all our business elsewhere.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Emma is the one!

Emma is the one! 👍👍😀

October 31, 2023
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hi Dina!

I am so happy to see that our customers love Emma as much as we do! Can you believe she is actually new?! We can't. She is outstanding. 

Thank you so much for sharing, and just contact us back whenever there is something we can do to help. I wish you a lovely tuesday!

Kind regards
(Another) Emma, Pro ISP

Rated 4 out of 5 stars

Quick and competent handling of my…

Quick and competent handling of my request.
All the new settings are shown flawlessly and work as expected. There were still some wrongly displayed old email accounts, but they were shown correctly after I reset them.

October 12, 2023
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hello Andreas

Thank you for your feedback. We're pleased to hear that you had a quick and competent resolution to your request. We strive to provide efficient and knowledgeable support to our customers.

It's great to know that the new settings are functioning as expected and that you were able to resolve the issue with the old email accounts by resetting them. Sometimes, transitions can have minor hiccups, and we appreciate your patience in sorting them out.

If you have any more questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're here to help.

Thank you for choosing our services.

Best regards,
Fredrik Pro ISP

Rated 1 out of 5 stars

They cut of external access to…

They cut of external access to databases BEFORE the announced date. Amateurs. We are moving elsewhere.

September 4, 2023
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hi there,

Greetings!

We totally understand your need to access the database externally. However, due to the shared hosting environment that we currently have, we implement some restrictions and limitations and this includes external access of database. Your database can only be accessed through your Control Panel for security reasons. 

Please keep safe!

Rated 1 out of 5 stars

I no longer support ProIsp

I no longer support ProIsp! After nearly 13 years as a customer, I never get replies, they mess up our orders, and we are now moving to another provider! You used to be so good! What happened?

May 26, 2023
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hi,

We apologize for the issues you've experienced as a long-term customer. We understand your frustration with the lack of replies, order mistakes, and overall dissatisfaction. We acknowledge that our customer service has been overwhelmed recently, leading to longer response times.

We take your feedback seriously and are actively working to address these issues to improve our services. We regret that we have not met your expectations, and we understand your decision to switch to another provider.

Thank you for sharing your feedback, and we apologize again for the subpar experience you've had.

Rated 5 out of 5 stars

Behjelpelige og god service over…

Behjelpelige og god service over telefon:)

May 15, 2023
PRO ISP logo

Reply from PRO ISP

Hei Even,

Takk for den positive tilbakemeldingen! Vi er glade for å høre at du har hatt en positiv opplevelse med vår service over telefonen. Vi streber alltid etter å gi god kundeservice og være behjelpelige med eventuelle spørsmål eller problemer du måtte ha.

Hvis du trenger ytterligere hjelp eller har flere spørsmål i fremtiden, er vårt supportteam alltid tilgjengelig for å bistå deg. Vi setter pris på din støtte og tillit, og vi ser frem til å fortsette å gi deg god service. Takk igjen for tilbakemeldingen din, og ha en flott dag!

Rated 5 out of 5 stars
PRO ISP logo

Reply from PRO ISP

Thank you for the positive feedback!

We're glad to hear that you had a great experience with our service and that we were able to respond quickly to your needs. Providing excellent customer service is our top priority, and we're happy to know that we were able to meet your expectations.

If you ever need our assistance again in the future, don't hesitate to contact us at support@proisp.no. We'll be happy to help you out in any way we can.

Rated 1 out of 5 stars

Avoid any business with Pro isp

Avoid any business with Pro isp. Worse hosting company I have ever used for hosting and domain. No support at all, they ignore messages and since they moved and made some changes, they doubled the price for their services. No respect for loyal customers. I left them after over 7 years together.

March 9, 2023
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hi Greg,

We're sad to hear about your negative experience with our customer service, while we are undergoing some changes of late, these have caused our response times to go up and we're working hard to answer all customers as fast as we can.

We too are quite frustrated with the price changes, all in all these are coming across the board in all categories these days, and we have no other option but to follow suit to maintain our relevance in our market.

If you still need help solving any issues with your services please send us an email to support@proisp.no and we'll do our best to help you as hasty as possible.

Rated 1 out of 5 stars

I had a question...

I had a question, so sent them an email. And again. And again. And now it's already to weeks with literally NO RESPONSE from support or anybody in that company. I'm their customer since 2016 and it's getting only worse... AVOID PROISP!

January 24, 2023
Unprompted review
PRO ISP logo

Reply from PRO ISP

Hello Patryk,

We are very sad to hear about your experience. We have a strict policy in replying all our customers as soon as possible, I've looked all over our infrastructure for handling customer inquires, and we cannot see or find any messages from you :/ We can only assume that something has gone horribly wrong here. Can we kindly ask you to contact us through our chat on proisp.no and we'll help you immediately.

- Edit: We discovered the reason behind our lacking response, and it turns out that some customer inquires have not been routed correctly to our Inbox. This is now corrected. We apologize for the inconvenience. We have also reached out to you with a response to your inquiry.

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