I ordered thecface cream over 3 weeks ago i have sebt 6 emails no responce at all i gave asked for a refund no responce i am takibg this further now absoultly discusting
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Ordered the plumping lip oil Messaged on Instagram, left a comment - that got deleted, left a review (honest review that did not get put up as they only put up 5 star reviews) The product feels ni... See more
I recently came across Project Lip and just love the products I purchased. I ordered the face serum, lip oil and a liner. The liners are perfect for me as I can't line my lips and these are a little c... See more
Total and utter waste of money , bought four different products including face product , all useless . No plumping effect at all and customer service even worse . No refund offered or exchang... See more
Company details
Information provided by various external sources
Project Lip is a new innovative lip plumping brand, with its hero product matte plumping primer. The products are all you need to give your lips a boost!
Contact info
Thanks, United Kingdom
- projectlip.com
Love the plumping pencil/lipstick
Love the plumping pencil/lipstick! The colour is amazing and it really stays long. Ordered two products and both arrived all ok. Will be back for more!
Got these in my nodgifts boxes and love…
Got these in my nodgifts boxes and love them
Pre-paid goods never received
Pre-paid goods never received (It’s been 7 weeks since I’ve placed the order).
Customer Service does not respond to my emails and messages and no refund received to this day.
Not sure if it’s a scam website or extremely poor management?
Plump and Colour
The product called Plump and Colour is so painful it’s impossible to wear. It took 6 hours for my lips to relax and stop hurting. If I could find a number I would ring this company and let them know this.
I bought this from “lookfantastic.com” they are refusing too help me and will not refund my £14.
If I could choose 0 stars I would!
If I could choose 0 stars I would!! Product doesn’t work! At all. Customer service is awful and unhelpful. Such a waste of money!
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