Extremely poor customer service. I would not spend thousands of dollars getting an business accounts or forget enterprise. When I asked for a demo, could not even get a proper human on a call, there i... See more
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See what reviewers are saying
projectmanager.com has been one of my staple site for PM related topics. It most certainly complements many PM resources on the internet. It stands out in its content without undue influence for comme... See more
Their whole business model must rely on getting you to use a credit card for the free trial since they do not allow refunds or prorated refunds when their automatic enroll starts at the end of the tri... See more
Good program.... but will bite you with how they deceitfully pull you into a payment plan with small print... when you think your paying for single user subscriptions it's actually 15 users, which for... See more
Company details
- Web Collaboration Platform
- Business and IT Consulting Agency
- Business to Business Service
- Computer Accessories Store
- Software Company
Written by the company
ProjectManager is a project and portfolio management software that offers unparalleled control, in-depth project data and the most comprehensive planning features on the market. With advanced scheduling, automated cost and time tracking, risk analysis and resource management, our platform ensures flawless execution while providing unbeatable insights at every stage. Trusted by thousands worldwide for seamless collaboration, ProjectManager empowers teams to deliver with precision.
Contact info
Austin, United States
- 800-765-2495
- support@projectmanager.com
- projectmanager.com
Hasn’t replied to negative reviews
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Best PM Tool Yet...
I have been scouting for a PM tool to give me oversight of all our projects (usually with monthly construction from 26 work sites), this tool was selected because of the ease of use, collaboration and price.
My team is now able to have weekly meetings with data on what an impact we are likely to face in the future.
Bad service, don't take a free trial!
Wish I had had the wits to visit a site like this before taking a 'free' trial. Just lost my holiday money to this company. Business licence for 15?! And no mail to warn me.
This company is evil and cannot be trusted.
This company is an absolute scam. Be very careful. If you give them an iota of a chance, they will steal as much out of you as possible.
I signed up for a free trial for an individual student license because I have a condition that makes organisation and memory for uni difficult and I wanted to see if it could help me. I contacted them within a couple days after the trial ran out because I forgot to cancel it.
I never received any emails reminding me about the trial (as they falsely claim in other bad reviews on this site).
They had automatically charged my card for a company subscription totalling $550 for 15 licences.
They refused to refund me, telling me that the terms and conditions say that refunds are against their company policy.
I begged them. I let them know that we live fortnight to fortnight with our pays, recently had both of our birthdays and first wedding anniversary, our car just needed all 4 tires and the clutch replaced, and we still had to pay rent and that we needed to pay for vet bills for our cats (it was a rough couple of months). We simply couldn't afford it.
They simply started ignoring my emails.
I will never stop yelling to the world that they are an evil company until they pay me back every cent that they owe me.
For all PMP
For all PMP this is the place to find and share useful material for all your projects
Wonderful communications and great…
Wonderful communications and great templates for Project Management.
Great job by the team by constantly…
Great job by the team by constantly striving to update all latest trends and best practices in PM functional role.
Projectmanager.com I have found this…
Projectmanager.com I have found this software more than helpful I am new to this software however I haven’t purchased as yet . I’m completing training in building construction management and project management and waiting for an opportunity to use these tools and processes hit me up for a deal
Helpful and just to the point
Project manager is a great website it…
Project manager is a great website it provides valuable information, guides and tips on how to perfectly manage your project considering the changing environment and scaling risks.
Reading and reviewing your tips
Reading and reviewing your tips, have given me insight about realistic ways of approaching my ideas and concepts to the workplace. Thanks
The tips are so useful.
I found your agile messages useful to…
I found your agile messages useful to understand the fundamental knowlege of project managment. Small is beautiful. Small piece of knowledge could be practised and used without any complexion. Your templates are useful and could easily be understood.layout of the messages is attractive
THIS HAS NOW BEEN RESOLVED
Payment Taken for Unused account & Licenses
Upon expiry of my trial account more than 300USD were taken from my account without a warning that I would be billed imminently. Moreover, I am unable to download an invoice for the transaction from my account. All I can see if £0.00 invoices.
The responses and attitude of their success team is shocking. It is not good enough to just use the terms and conditions as an excuse to take payment. Their free trials option is a scam use to take card details of unsuspecting users.

Reply from ProjectManager
IT IS A SCAM
IT IS A SCAM. STAY AWAY FROM THIS COMPANY!!!
I have got ripped off by company. I sent a email 5 days before my trail finished in regards to the pricing. They did not reply until my trail finished and told me it is already too late to cancel my trail. So I got charged for USD$375/per month which you can not find this charge anywhere on their website.
One star is very generous
One star is very generous. Yes, this is a scam. They say it's $25.00/month but charge you $375USD (which is $524 Canadian. A month. Stay far far away from them...so wish I had researched more before starting the free trial. If you have the free trial PHONE them to cancel. You cannot cancel in your account settings.

Reply from ProjectManager
Cancelling Subscriptions
Cancelled trial, but still getting charged. Have to email or call to cancel - but doesn't seem to get anywhere!

Reply from ProjectManager
Awful customer service
Awful customer service.
Never received any service, email confirmation or anything.
When I tried to reach out to them, I only received an automated response.
Now that I cancelled, I receive emails every second day.
Horrible

Reply from ProjectManager
Absolute awful company
Absolute awful company! Debut card was stolen and I out for the trial. That card was canceled due to fraud. The card was input and then o recieved a charge despite canceling The card. The. When I advised of this with some guy named Wayne, he said I didn’t cancel before the trail was over. Of course I didn’t, I never put my card in. Complaints to the cfpb, bbb, attorney general. Run far far far away form this awful scam of a company

Reply from ProjectManager
Excellent support and quick responses…
Excellent support and quick responses to queries. No question too big or small.
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