Great service! Not my first time, definitely won’t be the last. The editors were professional, and quick. Really helped improve the clarity and flow of my document. Highly recommended 😃
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first experience with an online proofreading service. I choose ProofreadingPal based on positive reviews and took a chance. The proofreaders that reviewed my manuscript exceeded my expec... See more
Company replied
The process is smooth and on time. Communication is great and the quality of the proofing and editing was teriffic. I got good insights into the flow of the book and even some ideas on how to draw out... See more
Company replied
I have been using ProofreadingPal for more than ten years now and I have never been disappointed. The reviewers are efficient and clear in their changes with constructive suggestions. And, they do not... See more
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Company details
- #158 of 246 best companies in Business to Business Service
- #54 of 81 best companies in Association or Organization
- #88 of 131 best companies in Educational Institution
- #60 of 101 best companies in Hobby Store
- #9 of 11 best companies in Language Course Provider
Written by the company
ProofreadingPal is your source for professional proofreading and editing services. We rely on both our in-house staff as well as a network of hand-picked and experienced freelancers. We use technology to offer unbeatable quality, speed, and 24/7 availability.
Contact info
105 Iowa Ave., Ste. 214, 52240, Iowa City, United States
- 888-833-8385
- contact@proofreadingpal.com
- proofreadingpal.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everyone that I have dealt with at…
Everyone that I have dealt with at ProofreadingPal has been very reliable, knowledgeable, and a clear communicator! I am very happy with their proofreading and editorial services. I have worked with them in the past and will again in the future.
April 5, 2025
Unprompted review
Reply from ProofreadingPal
Hi Barry,
Thank you for your repeat business! ProofreadingPal’s proofreaders and live customer service team work every single day to meet our customers’ needs. We prioritize proactive, clear communication to ensure our customers receive the best possible service. We're thrilled to hear that you plan to continue using our proofreading and editing service!
Thanks,
Shay and the ProofreadingPal team
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You guys are pretty thorough
You guys are pretty thorough, which is important. Also, please continue to work to keep your prices down. Too many other services are priced beyond my reach.
March 11, 2025
Reply from ProofreadingPal
Hi Lisa,
Thank you for trusting ProofreadingPal with your book manuscripts! We’re proud to offer a variety of proofreading and turnaround options to meet customers’ needs at several price points. We look forward to working with you again in the future!
Thanks,
Shay and the ProofreadingPal team
Reply from ProofreadingPal
Hi Samuel,
Thanks for leaving ProofreadingPal a five-star review! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 11 years you've been a ProofreadingPal customer. We look forward to continuing to work with you and providing reliable, high-quality proofreading and editing in the years to come!
Thanks,
Shay and the ProofreadingPal team
The company made the process painless
The company made the process painless, the product was high quality, and getting both edited and accepted versions made the outcome beneficial to me.
March 10, 2025
Reply from ProofreadingPal
Hi Steven,
Thank you for trusting ProofreadingPal with your dissertation! We’re happy to hear that you found our “showing markup” and “all changes accepted” versions of your edited Microsoft Word document to be beneficial. We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again in the future!
Thanks,
Shay and the ProofreadingPal team
Reply from ProofreadingPal
Hi Richard,
Thanks for returning to ProofreadingPal! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again soon!
Thanks,
Shay and the ProofreadingPal team
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Thank You
Thank you so much for your help. Your service was timely and help me a great deal. Thank you again.
March 2, 2025
Reply from ProofreadingPal
Hi Gail,
Thank you for choosing ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We look forward to the chance to work with you again in the future!
Thanks,
Shay and the ProofreadingPal team
I love using ProofReadingPal
I love using ProofReadingPal. I will continue using it again and again.
February 28, 2025
Reply from ProofreadingPal
Hi Michael,
Thank you for your repeat business! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 5 years you've been a ProofreadingPal customer. We look forward to continuing to work with you in the years to come!
Thanks,
Shay and the ProofreadingPal team
I can't say enough about how great this service is!
I had a great experience with Proofreading Pal! I submitted a 20-page research paper for a formation program. It had to be MLA compliant. From start to finish, Proofreading Pal made the process of ensuring my paper was mistake-free so easy. Two people edited it, all their suggested edits were spot on, and they returned it to me well ahead of the promised time. Thanks to their expertise, I was able to turn in my paper with full confidence! Money well spent!
February 26, 2025
Reply from ProofreadingPal
Hi Maryanne,
Thank you for trusting ProofreadingPal with your research paper! We’re happy to hear that you found the suggested edits to be spot on. We are grateful for every opportunity to help customers like you improve their writing and succeed academically. We look forward to working with you again soon!
Thanks,
Shay and the ProofreadingPal team
immediate feedback and detailed comment.
January 29, 2025
Reply from ProofreadingPal
Hi Sherylad,
Thank you for choosing ProofreadingPal! Throughout our 13 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. ProofreadingPal accepts and proofreads documents 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again soon!
Thanks,
Shay and the Proofreadingpal team
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Reply from ProofreadingPal
Hi Ertuğrul,
Thank you for your repeat business! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the five years you've been a ProofreadingPal customer. We look forward to continuing to work with you in the years to come!
Thanks,
Shay and the ProofreadingPal team
They completely ruined my paper
They completely ruined my paper. The editor comments were super arrogant. I have to go back and fix my paper every time. You go on their website and it's filled with grammatical errors. The blogs about style guides have lots of errors, too. It's very unprofessional. It's like the editors aren't really professional enough to have a real editing job so they have this fake editing service that doesn't improve on papers because they introduce errors and don't understand the meaning of the papers they're editing.
September 4, 2024
Unprompted review
Reply from ProofreadingPal
Hi Anonymous,
We do not have any record of you ever using our service or contacting our customer service team. We attempted to reach out to you through Trustpilot multiple times to gather more information, but we have not received any response from you. You have not provided any evidence to substantiate your claims or prove that you used our service at all.
ProofreadingPal offers a 100% satisfaction guarantee, and we take customer satisfaction seriously. We would like to investigate your claims further and work until you are satisfied. To enable us to help you, please email our customer service team at contact@proofreadingpal.com to provide specific examples of where grammar or spelling errors were left in or introduced into the document by the proofreaders or specific comments you found arrogant. This will help guide our investigation into what went wrong.
We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!
Thanks,
Shay and the ProofreadingPal team
You exceeded expectations on processing…
You exceeded expectations on processing time. The explanations provided and the flexibility to heck with the author whether certain suggestions do not distort the subject matter was great
January 15, 2025
Reply from ProofreadingPal
Hi Evans,
Thank you for choosing ProofreadingPal! Throughout our 13 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We're pleased our editors could help enhance your writing, and we look forward to working with you again in the future!
Thanks,
Shay and the ProofreadingPal team
Reply from ProofreadingPal
Hi Crystal,
Thank you for trusting ProofreadingPal with your paper! ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again in the future!
Thanks,
Shay and the ProofreadingPal team
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Reply from ProofreadingPal
Hi Dean,
Thank you for your repeat business! We're pleased to hear that you've been consistently happy with our proofreading and editing services in the 6 years you've been a ProofreadingPal customer. We look forward to continuing to work with you in the years to come!
Thanks,
Abby and the ProofreadingPal team
ProofreadingPal helped me greatly
ProofreadingPal helped me greatly on editing my 3 books. I highly appreciate it and will surely use their service again in the future!
January 1, 2025
Unprompted review
Reply from ProofreadingPal
Hi Vinh,
Thank you for your repeat business! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We're also happy to hear that you plan to continue using our professional proofreading and editing service! We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Reply from ProofreadingPal
Hi Bingxin,
Thank you for choosing ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Reply from ProofreadingPal
Hi Ahamed,
Thank you for your recent order and for taking the time to leave ProofreadingPal a 1-star review. We were sorry to hear that you felt the proofreader did not many changes to your document.
We reached out via email to ask for more information about your experience, and we appreciate your cooperation in our investigation. We’re happy that we could come to a satisfactory resolution. You indicated that you plan to submit another document, and we look forward to working with you again.
Please let us know if you have any further questions or concerns. We appreciate your business!
Thanks,
Shay and the ProofreadingPal team
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Made unnecessary changes not aligned…
Made unnecessary changes not aligned with APA7.
December 1, 2024
Reply from ProofreadingPal
Hi Brian,
Thank you for your repeat business! We appreciate you taking the time to leave us this constructive feedback. We were sorry to hear that you felt the proofreader made changes not aligned with APA 7.
Our customer service team reached out via email to ask for examples. The example you gave is an edit that is in alignment with APA 7 style guidelines, and the proofreader who worked on your project left comments explaining the reasons for these edits. APA style prohibits anthropomorphism, or attributing human actions or traits to inanimate objects. It also recommends using active voice instead of passive voice wherever possible to increase clarity. Contrary to popular belief, APA style encourages the use of the first-person point of view using pronouns such as “I, me, we, and us.” While some institutions have their own style guide or preferences, here at ProofreadingPal, we default to APA style guidelines unless otherwise requested by the customer. You are welcome to adopt or ignore comments, suggestions, and edits as you see fit. If an edit does not align with your intended meaning or your institution’s style guide, we encourage you to disregard it. Because we use the track changes feature of Microsoft Word, you can accept or reject individual edits.
Please let us know if you have any further questions or concerns. We appreciate your business!
Thanks,
Abby and the ProofreadingPal team
Second time used the service
Second time used the service, they deliver before the deadline, really good suggestions, accept most of them. Great customer service :)
November 28, 2024
Reply from ProofreadingPal
Hi Daniel,
Thanks for returning to ProofreadingPal! We're pleased our editors could help enhance your writing. Throughout our 12 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
ProofreadingPal exceeded my expectaions.
ProofreadingPal attention to details exceeded my expectations. Their explanations for corrections allowed me to recognize my 'bad' habits, making me a better writer.
October 30, 2024
Unprompted review
Reply from ProofreadingPal
Hi Joannes,
Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. Thank you for trusting ProofreadingPal with your book!
Thanks,
Abby and the ProofreadingPal team
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