Great service! Not my first time, definitely won’t be the last. The editors were professional, and quick. Really helped improve the clarity and flow of my document. Highly recommended 😃
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first experience with an online proofreading service. I choose ProofreadingPal based on positive reviews and took a chance. The proofreaders that reviewed my manuscript exceeded my expec... See more
Company replied
The process is smooth and on time. Communication is great and the quality of the proofing and editing was teriffic. I got good insights into the flow of the book and even some ideas on how to draw out... See more
Company replied
I have been using ProofreadingPal for more than ten years now and I have never been disappointed. The reviewers are efficient and clear in their changes with constructive suggestions. And, they do not... See more
Company replied
Company details
- #158 of 246 best companies in Business to Business Service
- #54 of 81 best companies in Association or Organization
- #88 of 131 best companies in Educational Institution
- #60 of 101 best companies in Hobby Store
- #9 of 11 best companies in Language Course Provider
Written by the company
ProofreadingPal is your source for professional proofreading and editing services. We rely on both our in-house staff as well as a network of hand-picked and experienced freelancers. We use technology to offer unbeatable quality, speed, and 24/7 availability.
Contact info
105 Iowa Ave., Ste. 214, 52240, Iowa City, United States
- 888-833-8385
- contact@proofreadingpal.com
- proofreadingpal.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impecable
The edit was impecable but I particularly appreciated the reader's comments, because they helped me understand the appropriateness of certain phrases or uses.
November 1, 2024
Reply from ProofreadingPal
Hi Gisselle,
Thanks for returning to ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. Throughout our 12 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Advertisement
Great service.
September 24, 2024
Reply from ProofreadingPal
Hi Tuan,
Thank you for your repeat business! We are happy to hear that you have been satisfied with our proofreading and editing of your documents over the past few months. We look forward to continuing to work with you in the years to come!
Thanks,
Abby and the ProofreadingPal team
You are fast
You are fast. Dependable and accurate. I love sending my work to you because ZI know it will come back, well done.
September 27, 2024
Reply from ProofreadingPal
Hi Helen,
Thank you for your repeat business! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Very Detailed Work- most impressive
October 2, 2024
Reply from ProofreadingPal
Hi Joe,
Thank you for your recent order and for taking the time to leave ProofreadingPal this 5-star review! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally, and we look forward to the chance to work with you again in the future!
Thanks,
Abby and the ProofreadingPal team
Extremely professional company with…
Extremely professional company with their customers best interest at the heart of their work. Highly recommend.
September 25, 2024
Reply from ProofreadingPal
Hi Jonathan,
Thank you for choosing ProofreadingPal! We're happy to hear you recommend our professional proofreading and editing service. Referrals like yours enable ProofreadingPal to continue to grow and expand the services we offer. We look forward to working with you again in the future!
Thanks,
Abby and the ProofreadingPal team
Advertisement
I have used ProofreadingPal many times…
I have used ProofreadingPal many times for resumes, cover letters, and general business documents The vast majority of the time, I have been very satisfied with their service. However, there have been a couple of times when I was not completely satisfied. However, I did not contact customer service, so I don't know their willingness to correct issues.
September 27, 2024
Reply from ProofreadingPal
Hi Joseph,
Thank you for your repeat business! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We reached out via email to inquire about the projects with which you were not completely satisfied but have not heard back. I see you’ve placed several new orders since posting this review, and we will continue providing you with great service and excellent results. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Reply from ProofreadingPal
Hi Nate,
Thanks for leaving ProofreadingPal a five-star review! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We appreciate your loyal business!
Thanks,
Abby and the ProofreadingPal team
Convenient, fast, and accurate.
ProofreadingPal for me is convenient, fast, and accurate.
September 4, 2024
Reply from ProofreadingPal
Hi Drew,
Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! We're happy to hear you had a positive experience with our professional proofreading and editing service. ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
I had two experiences with them
I had two experiences with them, the first was very very good and the second excellent. So, I recommend this proofreading service!
September 17, 2024
Unprompted review
Reply from ProofreadingPal
Hi M,
Thank you for your repeat business! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We look forward to the chance to work with you again in the future!
Thanks,
Abby and the ProofreadingPal team
Advertisement
Good service
September 3, 2024
Reply from ProofreadingPal
Hi Hafiz,
Thank you for choosing ProofreadingPal! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again in the future!
Thanks,
Abby and the ProofreadingPal team
very profesional!
The document looked much better than the text I sent. I paid extra to have it faster and they sent me back my text fixed and at the time that I was expecting it.
August 31, 2024
Reply from ProofreadingPal
Hi Nadia,
Thank you for choosing ProofreadingPal! We're pleased our editors could help enhance your writing. We offer fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your documents. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
All comments were extremely helpful
All comments were extremely helpful! Thank you for thoughtful copy editing!~
August 26, 2024
Reply from ProofreadingPal
Hi Oxana,
Thank you for choosing ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. Throughout our 12 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Great work
Great work! It helped polish up a dissertation chapter that I will be using as a writing sample.
August 31, 2024
Reply from ProofreadingPal
Hi NS,
Thank you for trusting ProofreadingPal with your dissertation chapter and for leaving a five-star review! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again in the future!
Thanks,
Abby and the ProofreadingPal team
Advertisement
Reply from ProofreadingPal
Hi Lee,
Thank you for choosing ProofreadingPal for more than 10 years!
We're pleased to hear that you've been consistently happy with our proofreading and editing service in the time you've been a ProofreadingPal customer. We look forward to continuing to work with you and providing consistent quality in the years to come!
Thanks,
Abby and the ProofreadingPal team
Dint proof read the article properly…
Dint proof read the article properly ,had to get it done again , wasted 7 days aswell
Long wait period and costly for quality
August 30, 2024
Reply from ProofreadingPal
Hi Siddhi,
Thank you for your recent order and for taking the time to leave a 2-star review. We were sorry to hear that you felt the document was not proofread properly. We take these matters very seriously at ProofreadingPal.
We reached out via email at the time of the review being posted to ask for examples of spelling or grammar errors that were left in or introduced into the document by the proofreader; however, we have not heard back from you.
We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made 218 insertions, 229 deletions, and 29 comments. This comes to a total of 476 revisions. This, in turn, comes out to 1 edit every 6 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing hundreds of errors. We emailed you a PDF version of the “showing markup” version of your text, which is a record of every change made to your document.
We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!
Thanks,
Abby and the ProofreadingPal team
Reply from ProofreadingPal
Hi Fabian,
Thank you for your repeat business! We're very happy to hear that you continue to be satisfied with our service. ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again in the future!
Thanks,
Abby and the ProofreadingPal team
Very efficient. Quick Turnaround. Professional. Trustworthy. Wil use again!
In the writing/editing/proofreading world, it can be difficult to be sure if you can trust who you are paying money to work with, because there are just so many people offering up their services these days and the majority of them look like scams. So when I had to have one of my major books go through a professional edit/proofread, I sought out their services. And they do let you have a taster of the experience with a sample proofread by 2 proofreaders. I found the output pretty good and proceeded onto a paid 7-day turnaround for my full manuscript. And wow, the final copy came back to me in less than 4 days. My proofreader goes by Laraine Uranga and I just want to shout her out here as she did an impeccable job with my manuscript, which had alot of formatting issues as well as I had converted it from pdf initially. Thank you Laraine! They are also quick with their customer service and reply pretty promptly. All in all, a really good experience and I will definitely use their services again. Thanks ProofreadingPal!
August 5, 2024
Reply from ProofreadingPal
Hi Sonia,
Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. Plus, our live customer service works every single day to meet our customers’ needs. We prioritize proactive communication to ensure our customers receive the best possible service. We're happy to hear that you plan to continue using our proofreading and editing service! We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Advertisement
Reply from ProofreadingPal
Hi James,
Thank you for choosing ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We look forward to working with you again soon!
Thanks,
Abby and the ProofreadingPal team
Reply from ProofreadingPal
Hi Anna-Marie,
Thank you for your loyal business! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We're also pleased to hear that you've been consistently happy with our proofreading and editing services in the 6 years you've been a ProofreadingPal customer. We look forward to working with you again in the future!
Thanks,
Abby and the ProofreadingPal team
Almost PP... almost.
I was writing a business book and approached PP in the hope that they could help me fine-tune it.
The customer service up front was nice. The proofreaders delivered on time. However, the quality of the proofreading was a little disappointing.
I am not a native English speaker. So I was hoping that PP would help me formulate my sentences better. After two "professional proofreaders" had gone through my book, I gave the results to two British friends. Both independently pointed out that the sentence structure and choice of words needed to be revised.
They did, however, find some errors, for which I am grateful.
Info - How I rate:
5 Stars = expectations exceeded
4 Stars = satisfied
3 Stars = OK
2 Stars = unhappy
1 Star = nope
July 8, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.