Propeller Travel Reviews 

147
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We have used Propeller for many years. They provide a great service - they go above and beyond. Great benefits and really good customer service. Highly recommend.

Rated 5 out of 5 stars

I’ve used Propeller Travel about three times now to book hotels in Singapore and London. Every single time, Propeller Travel and its amazing staff have gone above and beyond to make sure that everythi... See more

Rated 1 out of 5 stars

Unfortunately it is a scam. Paid them €57 for a consultation. Spoke with Daniel for a good half an hour, who promised to get back to us with options within a few days. It's been nearly three weeks and... See more

Rated 5 out of 5 stars

Very good service. Booking a One World RTW trip. Very helpful in maximising the balance between the route for our holiday with BA tier points. Would definitely recommend due to Daniel’s extensive know... See more

Company details

  1. Travel Agency

Written by the company

Propeller Travel Management provides that personal touch to travel management.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.4

All reviews

(147)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and responsive

Very helpful and responsive - I wanted to create complex (12 leg) multi city flights which I had created on Google Flights. Not only were they able to recreate the itinerary but also managed to save the cost of the domestic leg.

June 16, 2022
Rated 5 out of 5 stars

An excellent service all around.

An excellent service all around.

Propeller travel were able to work with me to book a complex itinerary to New Zealand, with the specific flights and sectors I had requested.

Usually I would have to spend hours on the phone with carriers to detail my requirements, but Propeller is really set up for travellers such as myself.

Can’t rate them highly enough!

May 30, 2022
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Rated 5 out of 5 stars

Propeller Travel - Best In The Business

Propeller Travel are the best booking agents I have ever used across many years. My plans were detailed and complicated but they worked through everything quickly, efficiently and cheerfully. They found great solutions to my tricky itinerary and at a great price. They could not have been more helpful and I am absolutely delighted with the results. I would give them six stars if I could.

December 2, 2021
Rated 5 out of 5 stars

The best place for complex itineraries

I have been a user of Propeller Travel for a while now a d always use them to handle airline ticketing where the itinerary is too complex to book myself online.

They are incredibly responsive, professional and knowledgeable - definitely beats having to struggle through typical airline telephone booking channels

I use tools such as ITA Matrix to find what look to be ideal itineraries and fares for me and I can share that with them as a starting point for finding the ideal routing and fare

They also shone through during the last year or so of covid monitoring itineraries and adjusting for changes

I thoroughly recommend them

November 25, 2021
Rated 5 out of 5 stars

Lovely experience throughout

Lovely experience throughout!

Working with Propeller has been as smooth as it gets. They handled everything for a business trip I was about to have and provided support throughout to ensure the stay was going well. They even checked-in with the hotel on a Saturday to ensure I was taken care of!

Absolutely recommend them!

September 24, 2021
Rated 5 out of 5 stars

Fantastic and quick service!

Fantastic and quick service. Worked proactively with me through a range of scenarios, prices and cabins to get the best value. The depth of knowledge and speed place the a notch above other agencies.

September 24, 2021
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Rated 5 out of 5 stars

My experience was truly exceptional

My experience was truly exceptional. DK went above and beyond at every step in helping me arrange my proposal evening. I was, in fact, touched by the level of care and attention to detail I can’t recommend them highly enough.

September 19, 2021
Rated 5 out of 5 stars

Excellent service. Highly skilled and professional team.

The team at Propeller were just excellent in booking a complex flight ticket in the time of covid. They researched quickly, were completely up to date on the various restrictions for each country/airline and were able to find good flight options when several other agents and airlines were unable to find anything.
On top of that - they were extremely professional, efficient, quick to respond and work with us.

A fantastic experience - I couldn't recommend Propeller more highly.

August 26, 2021
Rated 5 out of 5 stars

Great service, done properly.

Now these guys have access to the full range of hotels I stay in, it makes sense to book all my stays with them due to the benefits they provide.

Service is quick and efficient and they always follow up to make sure my stays are visible in my hotel app to ensure I get my status benefits and points. They’re quick to sort it if for any reason the stays aren’t showing.

Top service from a small company that genuinely cares about customer service.

August 12, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I’ve used Propeller Travel a number of times for complex bookings; they’ve always been extremely helpful and quick with my requests. Most recently I contacted them during the COVID crisis for help changing a non-flexible booking; they responded very quickly and were able to help with the booking change.

August 9, 2020
Unprompted review
Rated 5 out of 5 stars

A very professional travel management company

Following a recommendation, I engaged Propeller Travel Management to assist with a specific trip I had in mind. The team were quick and professional in their responses and were able to book the exact trip I had in mind at a competitive price.
I would highly recommend. Definitely my go to for high end and complicated travel plans.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Responsive and very helpful throughout Covid19

It was a real boon to have booked last autumn through Propeller Travel as the world stopped flying in the late spring/early summer. I was kept informed of the possibilities for refund or travel voucher. Various agents persisted in pressing our case as airline customer services jammed up and refunds came through in the end.. I will certainly use them again.

July 28, 2020
Unprompted review
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Rated 5 out of 5 stars

Wonderful Wedding and Honeymoon Travel

Wonderful Wedding and Honeymoon Travel! Some months back, I contacted Propeller Travel (having been a happy customer before) with what I thought was an unusual request: could they help arrange flights and hotels for our upcoming wedding and honeymoon. Naomi jumped on the case, said Yes! and got right to work.

Naomi was on top of it: she researched and suggested hotels for us in Maui and the resort for us in French Polynesia. She also worked with each property to make sure we were looked after and that everything went off without a hitch. She also worked with their ticketing team to make sure our flights were a success -- and helped us apply a BA GUF so we could upgrade our flights.

And the trip was amazing. In Maui, the resort had a little gift for us to celebrate our wedding. We also had a few special requests that they were totally on top of. In French Polynesia, the resort was perfect -- everything and more than we could hope for.

Our wedding wouldn't have been the memorable event it was without Naomi and Propeller Travel. I would give her and Propeller a 6th star if I could -- and will be a customer again.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

What a gem.

What a gem.
Just as we got used to the idea that a travel agent is an obsolete institution, and that internet is the cure for all, we discovered Propeller Travel.
Great service and unmatched deals around the world. Free upgrades, breakfasts, credits, late checkouts - propeller travel made travel agency idea relevant again

February 20, 2020
Unprompted review

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