Barbara was clear, concise and very helpful in resolving my issue. She was able to close my account without any hassle. If all agents were like her, chatting online with customer support would be muc... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Samantha helped us out. The site response was fast All went well Except, (not in Samantha's control) she could only get us back $20.00 When, without my knowledge, I was somehow signed up for a mon... See more
The service signs you up for a subscription, and the website does not make that very clear. The company is very good though, and once I contacted them they refunded the subscription charge with zero... See more
Company replied
I am giving a 5 star to the representative that assisted me. I do not like the way the PropertyRecs.com does business by charging for a packet that I did not ask for but I do like the fact that it was... See more
Company details
- #15 of 30 best companies in Information Service
Written by the company
100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
Contact info
4.6
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Using the Live Chat icon made it easy…
Using the Live Chat icon made it easy for me to communicate with customer service. My issue was resolved in a timely manner without any hesitation.
April 3, 2026
Unprompted review
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Fast and courteous service!
April 3, 2026
Unprompted review
I was able to cancel my account quickly…
I was able to cancel my account quickly through the chat online.
April 3, 2026
Unprompted review
customer service was so helpful took…
customer service was so helpful took less than 5 min. to take care of what i needed
April 2, 2026
Unprompted review
Ronald did a great job
Ronald did a great job. He courageously and effectively addressed my issue.
April 2, 2026
Unprompted review
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Kevin
Kevin was amazing. I have issues with other subscriptions and they were not helpful. Kevin was very kind. He explained everything. Gave me information I didn't have. He canceled my subscription without any hesitation or backlash. He also granted the refund I requested. I was grateful Kevin way my customer service rep.
April 2, 2026
Unprompted review
Quick and Easy Chat
Service via chat was quick and easy, with an immediate response.
April 2, 2026
Unprompted review
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Quick and friendly customer service
I was able to get the documentations that I needed and the customer service representative closed my account quickly.
April 1, 2026
Unprompted review
Professional customer support
Customer service was great and worked with me well to solve some issues.
April 2, 2026
Unprompted review
Knowledgeable and fast
Knowledgeable and fast while still being complete. the information offered was very useful and easy to understand while giving me the perspective I needed to decide about a purchase without the fear of "unknowns".
March 26, 2026
Unprompted review
My questions were answered in a timely…
My questions were answered in a timely and swift manner. Very satisfied with my experience. Donna was great.
April 1, 2026
Unprompted review
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easy to use the chat
easy to use the chat. very responsive. Agent was fast and effecient.
April 1, 2026
Unprompted review
Be careful
Be careful! I ask for a report and got suscribed somehow to monthly payments which I never wanted
April 1, 2026
Unprompted review
Reply from PropertyRecs.com
Hello Benjamin,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I was able use live chat where my issue…
I was able use live chat where my issue was immediately address. The only issue is that my card was charge a couple of times before I knew is was auto renewing.
April 1, 2026
Unprompted review
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We signed up in error and was getting a…
We signed up in error and was getting a reoccurring charge. The rep fixed this for us and refunded the funds fast and efficient. She was very nice and pleasant to work with.
April 1, 2026
Unprompted review
Wasn’t what I expected
I liked paying a $1 for a report. I didn’t like getting charged 9.95 twice for the privilege to pull whenever I wanted. I didn’t like that they are supposed to be refunding me.
April 1, 2026
Unprompted review
Reply from PropertyRecs.com
Hello Jeff,
If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
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