Propup Reviews 

4
TrustScore 4 out of 5

4.0

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Company details

  1. Property Management Company
  2. Asset Manager Service
  3. Holiday Home

Written by the company

Propup is a Dubai-based property management company dedicated to helping property owners turn their real estate into a reliable source of income, without the day-to-day hassle. Registered with the Dubai Department of Economy and Tourism (DET), we manage every aspect of short-term and holiday home rentals on behalf of landlords, from listing and pricing to guest experience and property upkeep. We market properties across leading platforms such as Airbnb and Booking.com, along with our own direct booking channels, ensuring maximum visibility and occupancy. Our pricing strategy adjusts in real time based on market trends, seasonal demand, and competitor activity, so owners consistently get the best possible return on their property. Beyond bookings, Propup handles the full guest journey, communication, check-in, check-out, and cleaning, while also managing property maintenance, utility accounts, and DET compliance on the owner's behalf. Every landlord gets secure access to an online portal to track revenue, expenses, occupancy, and upcoming bookings in real time, with full transparency at every step.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
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1-star

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4.0

All reviews

(4)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall


Overall, I had a great experience working with Luxe Living Collection, especially with Walid. The entire process was smooth from the very beginning. He took the time to clearly explain how everything worked, shared best practices, and outlined the advantages of short-term rentals.

Walid was always patient with us, even when we had last-minute or spontaneous requests. He consistently kept me informed about everything happening in and around the building, which gave me great peace of mind. Payments were always made on time, and he was transparent and clear about the payment process from the start.

If I had another apartment, I would definitely consider working with Walid and his team again for short-term rentals. Great job, and thank you for the excellent service!

July 6, 2026
Unprompted review
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Reply from Propup

Thank you, Shannon, for your thoughtful review and for placing your trust in us. It is a pleasure working with you, and we're delighted to know you are having a positive experience. We truly appreciate your support.

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Rated 5 out of 5 stars

Excellent, high quality property management

I’ve been working with Walid and his company for the better part of a year, having them manage multiple rental units and they are doing an amazing job.

Quality, service, dilligence and occupancy rate are almost perfect and I am very satisfied with their services. The apartments are kept in excellent condition, I can access the booking system to check tenants and rental periods, they are available almost all the time if I have questions or feedback and they also offer advice and opinions on furnishing / layout of the apartments to maximize income.

I can highly recommend them as an expat investor who has to rely on a trustworthy and experienced partner in a market with way too many mediocre and subpar businesses.

July 15, 2026
Unprompted review
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Reply from Propup

Thank you, Max, for your continued trust and support. We're truly grateful for the opportunity to manage your portfolio and are delighted to have you as one of our valued partners. We look forward to continuing to deliver the level of service you expect and to growing together in the years ahead.

Rated 5 out of 5 stars

Great experience

Great experience, very recommended !

July 10, 2026
Unprompted review
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Reply from Propup

Thank you, Nassim, for your kind words and recommendation. We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Very Professional and trustworthy

Very Professional and trustworthy

July 10, 2026
Unprompted review
Propup logo

Reply from Propup

Thank you, Imad, for your kind words and support. We truly appreciate your trust in us and are glad to know your experience has been a positive one. We look forward to continuing to provide the highest level of service.

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