Proseptic Ltd Reviews 211

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We do work with Proseptic through out the year, Louise is always at the end of the phone, happy, helpful and a delight to speak to, even if it is occasionally last minute.com A credit to the indu... See more

Rated 5 out of 5 stars

Had a faulty sewage tank pump, called Proseptic, from moment I spoke to Louise in the office to Richard their engineer attending, I knew I was being looked after by a professional, friendly and hones... See more

Rated 5 out of 5 stars

From start to finish our experience with Proseptic was excellent. We are very grateful to Tom and his whole team. Our new system Marsh 6 Septic Tank was fitted by Stuart and James, who were rea... See more

Rated 5 out of 5 stars

The whole team at prosthetic were absolutely amazing. Tom came onto the site explaining everything in full detail to put my mind at rest to have replacement Cespit which at the time is very stressful... See more

Company details

  1. Construction Company

Written by the company

Need help with Septic Tank Replacement, Septic Tank Inspections, Sewage Treatment Plant Installation, Septic Tank Surveys or Soakaways?


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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Rated 5 out of 5 stars

Nick and Darren did a great job

The quote was proportionate for the size of the installation and the work was carried out to a high standard.
Nick and Darren went all out (working weekends) to overcome difficulties and meet the tight deadline.
Tom, thank you and well done to your team!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and knowledgeable

Very professional and knowledgeable. Kept us informed with every step they made. Managed all aspects of installing our new waste water treatment plant. Nick and Darren took great care of our property and reinstating garden and fence etc. We would highly recommend Proseptic.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Tom and the team were fantastic. They were really knowledgeable and helpful throughout the process and really happy with the install.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The whole process was excellent. The initial site inspection by Tom was informative and personable. The communication before the work started and during the 3 days the team was with us was excellent - could not be faulted. Luke and Ross went out of their way to keep us informed of the progress of the job. They left the site tidy and clean.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team, really worked hard under challenging circumstances and kept me informed throughout. Impressive clean up job at the end as well.

January 3, 2024
Rated 5 out of 5 stars

Very good service and nice team of people

The team were friendly and professional. The work was organised and completed within the time frame we needed. It was helpful to have the planning permission organised by Proseptic too. They guided us through from the original compliance search of our septic tank to the connection to the mains drainage.

December 4, 2023
Rated 5 out of 5 stars

Prompt Response

Proseptic acted very quickly related to problem we had, & it seems to be OK. Thank you for the prompt response
David

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Connection to main drainage…

The company dealt with a connection to the main drainage and decommissioning of a septic tank with professionalism. Not only were the team on site friendly, on time and tidy but Sarah in the office surmounted many difficulties for me. Great company and highly recommended.

September 29, 2023
Unprompted review
Rated 3 out of 5 stars

I found them polite but expensive

I found them polite but expensive. It cost nearly £1000 to get to the quote for a new STP and drainage. Even then the quote was £8k higher than the next one we obtained (and which was free). Admin charge for dealing with the EA similarly higher than competitors. Everyone was very polite, efficient and no doubt any work would have been done the same way.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

New drainage connection

Installation of a new drainage connection which involved digging up external paving and an internal floor. Work was completed on time and all areas made good. Team were professional and friendly, arrived on time and kept mess and disruption to a minimum.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Drainage Field Installation

Tom came to conduct an initial site visit, then a percolation test, and review of our existing system.

The recommendation was that the tank was fine, but needed a larger drainage field. The quote was transparent and clearly detailed what they would be doing.

Ben, the Site Manager was very polite and throughout the installation, Ben and his colleagues were very considerate and respectful of our lawn and that it was our home.

I would highly recommend Proseptic.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from the Proseptic…

Excellent service from the Proseptic team. From start to finish no problem was too difficult especially considering the weather conditions. Thanks to Ben F and the team for the installation of both treatment plants and returning both the gardens back to normal.

November 15, 2022
Unprompted review

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