ProSolve Reviews 

96
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered these masks as I work in a GP surgery and we were running out of masks. The masks on Blue Diamond STL were advertised as complying with FFP2. The delivery arrived the next morning and they p... See more

Rated 5 out of 5 stars

Excellent service! Great quality products! Reputable family business... What more can we ask for! 5 Stars from start to finish! LJJ Surfacing Ltd

Rated 5 out of 5 stars

Fantastic customer service and speedy delivery! Recieved my product and was really happy with the quality of the Hi-Vis Yellow Spray Paint. Would definitely use again and recommend to others.

Company details

  1. Construction Equipment Supplier

Written by the company

PROSOLVE - YOUR GO-TO SUPPLIER FOR INDUSTRIAL & CONSTRUCTION CONSUMABLES SINCE 1982.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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4.9

All reviews

(96)

1 review in the last 12 months

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Rated 1 out of 5 stars

Hacked off with the amount of emails we…

Hacked off with the amount of emails we receive;
1x acknowledgement
1 x confirmation goods picked for delivery
1 x Confirmation from courier they are to collect
1 x email from courier saying goods collected
1 x email stating delivery
Puts me off ordering from Prosolve!!

August 5, 2022
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Reply from ProSolve

Thank you for your feedback. We appreciate that 'one size doesn't fit all', and some customers request regular updates on their order, whilst others are happy with the standard updates e.g Order Acknowledgement, Shipped etc. It's great to hear what your preferences are and we have updated our system should you order from us going forward. Thank you.

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Rated 5 out of 5 stars

Fast service

June 28, 2022
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Reply from ProSolve

Excellent. We always aim for an A+ service ... and *booom* we did it :-)

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Rated 5 out of 5 stars

Next day delivery

Next day delivery, superb service

June 27, 2022
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Reply from ProSolve

Thank you for your review. Our teams in dispatch work hard to get ProSolve products out to customers in a timely manner and we are pleased that we have achieved it for you.

Rated 5 out of 5 stars
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Reply from ProSolve

Hi there, it's great that you always get a great service here at ProSolve. Thank you for supporting us with your positive review; looking forward to working again with you in the near future.

Rated 5 out of 5 stars

As a retailer of hardware products

As a retailer of hardware products, we are very pleased with the quality of BDSTL products in comparison to other brands together with excellent customer support.

July 9, 2021
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Reply from ProSolve

Thanks for the kind comments, we strive hard to only supply the best quality products at the best price AND provide the very best customer service.

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Rated 5 out of 5 stars

If you require social distancing screens - Look no further!!

After being tasked with procuring social distancing screens for the whole of our University Campus and linking in with numerous suppliers across the UK, we selected Blue Diamond STL. They proved to be very competitively priced and offered multiple solutions for our challenging environment, which is both old and new. As you can probably appreciate, this is a very challenging environment in which to procure social distancing screens, as everyone is looking to buy them just now and supplies are proving extremely difficult to get hold of. I set a very challenging time line for the supply of my order and Blue Diamond STL promised to meet my requirements when I placed my order. I am extremely happy to report that they have more than met my expectations and everything has been delivered on time (as promised!). They have also been at the end of the phone, helping to guide me through the installation process and offer solutions and advice for unexpected issues that we have encountered along our journey. I would not hesitate to recommend this company for your social distancing needs. I have also purchased some high quality foot operated Sanitising stations and alcohol gel from them too, of which staff and students have been particularly impressed (They are an excellent solution in this challenging environment). Blue Diamond STL have proved to be extremely professional in all of my dealings with them, not only at senior management level but it seems all of their staff take pride in wanting to assist with any query that I had. A sincere thank you from me to this excellent company and I certainly will use them again for any future needs.

Gary - AECC University College, Bournemouth

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

A great company to partner with

Always had an excellent mutual relationship with Blue Diamond STL. They are a great business and great people. A company that offers more than just fantastic civil consumables products, and a fantastic service at the right price. They work to gain an understanding of the clients objectives to facilitate consolidation and efficiencies in a frictionless manner

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Face Mask order for GP Surgery

I ordered these masks as I work in a GP surgery and we were running out of masks. The masks on Blue Diamond STL were advertised as complying with FFP2. The delivery arrived the next morning and they perform extremely well AND they are very comfortable. Thank you.

June 11, 2020
Unprompted review
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Rated 1 out of 5 stars

Imade an enquiry for an initial order…

Imade an enquiry for an initial order of shelving but noone ever got back to me.

March 19, 2020
Unprompted review
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Reply from ProSolve

We are sorry we didn't get back to you on that. I don't know the circumstances but we don't supply end users, but we should have got back to you and let you know that. So please accept our apologies.

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