ProSolve Reviews 

96
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered these masks as I work in a GP surgery and we were running out of masks. The masks on Blue Diamond STL were advertised as complying with FFP2. The delivery arrived the next morning and they p... See more

Rated 5 out of 5 stars

Excellent service! Great quality products! Reputable family business... What more can we ask for! 5 Stars from start to finish! LJJ Surfacing Ltd

Rated 5 out of 5 stars

Fantastic customer service and speedy delivery! Recieved my product and was really happy with the quality of the Hi-Vis Yellow Spray Paint. Would definitely use again and recommend to others.

Company details

  1. Construction Equipment Supplier

Written by the company

PROSOLVE - YOUR GO-TO SUPPLIER FOR INDUSTRIAL & CONSTRUCTION CONSUMABLES SINCE 1982.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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4.9

All reviews

(96)

1 review in the last 12 months

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Rated 2 out of 5 stars

After I placed my order

After I placed my order, I had an issue with the costing of one of the products where I was given a higher price than I had originally been told so had to cancel this item.
Then, my delivery was supposed to go to a site in Burton-on-Trent and was delivered to our yard in Glasgow costing the customer a day's work. .

July 31, 2019
Unprompted review
ProSolve logo

Reply from ProSolve

Apologies for the issues you experienced with us. The costings point was an issue with how the Keyline branches are shown a price for that specific product (this is being addressed with the Keyline HO).
The delivery issue was rectified as soon as we knew about it and the goods were delivered again to your customer the following day.

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Rated 4 out of 5 stars

There has been too many products out of…

There has been too many products out of stock and we are loosing sales due to this.

July 12, 2019
Unprompted review
ProSolve logo

Reply from ProSolve

The demand for our products from Keyline has been fantastic and did catch us a little unawares, most of the Keyline coded items are now in stock and available for next day delivery. Thanks for your patience.

Rated 4 out of 5 stars

Overall a great service!

Overall a great service!
excellent with delivery and quick to reply with prices, the prices are great also only place for improvement would be to expand your product range especially within the tool area of your products

July 4, 2019
Unprompted review
ProSolve logo

Reply from ProSolve

Thanks for your feedback. We are constantly adding products to our portfolio and have grown the Tools range over recent months: https://bdstl.com/product-category/prosolve/tools/

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