I dispise the whole concept of insurance, but needs must sometime. Protectivity Insurance has restored a little faith, it was completely trouble free. The website is excellent, bold, clear and very ea... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I compared the prices of a few insurers that insure pet sitters. I also searched to see which insurance pet sitters were recommending. Protectivity, alongside Pet Business Insurance, were highly recom... See more
Company replied
I found the whole experience to be very quick and easy online and they offered the best price I could find for my business insurance. I made contact with Protectivity by email after receiving my pol... See more
Company replied
To date I haven't needed to claim on my insurance policy and hope I never have to. Protectivity Insurance make sure I am aware of when my policy is due to be renewed which is a comfort to me. The p... See more
Company replied
Company details
Contact info
Dovetail House, Wycombe Road, HP14 3RQ, Stokenchurch, United Kingdom
- 01494 887909
- alisontaylor@starpeakuk.com
- protectivity.com
4.8
Excellent
803 reviews
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Workshops insurance
Easy to apply and fill the forms in, great insurance package for crafters who want to run workshops.
April 10, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy
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Reply from Protectivity Insurance
Thank you for your feedback! We are glad to hear you had an excellent experience speaking to our team!
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
Easy fast to apply on line
April 7, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
Very easy to deal with
March 26, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
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Reply from Protectivity Insurance
Thank you for your feedback. Apologies that you were upset by our price increase.
The reason why there was a price increase is because last year you had a 10% introductory discount which we are unable to offer on renewal quotes.
Easy & simple process
March 30, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
Made an initial enquiry
Made an initial enquiry - all my questions answered and online quote ready to buy. Efficent, simple process
April 1, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process simple.
Buying insurance was easy but the daily…
Buying insurance was easy but the daily reminders to leave feedback are an absolute pain- stop spamming me.
April 3, 2026
Unprompted review
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Quick and easy quotes
Quick and easy quotes. Offer of cover and cost compared to other insurances is great
March 31, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
No time to worry
I don’t have to worry about anything everything is done for me every time on time
April 3, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. It's great to hear that you were pleased with our service.
Very clear communication and easy to…
Very clear communication and easy to purchase online. Also very responsive and helpful when dealing with any queries. Would highly recommend!
April 1, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our communication.
Great price and got complete cover
Very easy to navigate, questions were relevent and the website pleasent to use.
Great price and got complete cover
March 30, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for taking the time to leave a 5* review. We're pleased to hear that you found the website easy to use and the price to be competitive.
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Excellent, highly recommended
I dispise the whole concept of insurance, but needs must sometime. Protectivity Insurance has restored a little faith, it was completely trouble free. The website is excellent, bold, clear and very easy to use. I needed insurance for a craft stall so the insurance is taylored to what I sell. Obviously I've not had to contact them for a claim so I can't comment, but if the interaction so far is anything to go by, I believe they may be the best insurers for stall holders etc. Highly recommended.
March 28, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your 5* feedback. We're delighted to hear that we’ve helped restore your faith in insurance and that you found the quote and purchase process straightforward.
I would highly recommend Protectivity Insurance
I recently took out some therapy insurance. It was super easy to do on line and when I had a query the person I spoke to was really friendly and helpful. I'd highly recommend
March 31, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your 5* feedback. We're pleased to hear that you found the quote/buy process straightforward, and that you were happy with the customer service in which you received too!
Reply from Protectivity Insurance
Thank you for your 5* feedback! We're pleased to hear that you found the whole process straightforward, and the price to be reasonable!
Having previously gone through a broker…
Having previously gone through a broker , this time was a shambles, so we went to Protectivity direct and everything was so straightforward, the Agent sent through the relevant paperwork and everythng to set up was smooth and easy
March 26, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for taking the time to leave a 5* review. We're pleased to hear that you found the whole process straightforward!
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Very easy and straightforward to renew.
Very easy and straightforward to renew.
March 30, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your 5* feedback and for your continued custom. We are pleased to hear that you found the renewal process straightforward.
Reply from Protectivity Insurance
Thank you for your 5* feedback! We are pleased to hear that you found the quote/buy process quick and efficient!
Very helpful advice when cross checking…
Very helpful advice when cross checking queries before confirming the insurance details. All very friendly and constructuve help.
March 12, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your 5* feedback, we are pleased to hear that you were happy with the customer service in which you received.
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