Website says "Reputable brands like Protein Factory provide a COA for every product", yet I asked 2 times via text message to provide the COA for the CFM protein and 1 time via email again for the C... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The company processed my money and never delivered the products. Not one response in three months. Had to dispute charges with bank and credit card company, that took two months. Magically, on the sa... See more
I enjoy the informative articles, science/research based approach and candid mantra of those behind proteinfactory.com. I spent couple days delving into each product I purchased. A lot of effort is pu... See more
I have been buying proteins from Alex since he first established the Protein Factory in 1998. No company in the USA sells higher quality proteins and no other company offers as wide a variety of prot... See more
Company details
Written by the company
Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.
Contact info
644 Cross Street Unit 9, 08701, Lakewood Township, United States
- 7329019600
- alex@proteinfactory.com
- proteinfactory.com
3.0
Average
543 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 ⭐️ on stellar products
5 ⭐️ on stellar products. Molkagen...Salmabolic and Muscle shake.
Other... Oligonol and Syneburn. I love all the unflavored proteins. Mixes great and Molkagen tastes like creamer. I use it for smoothies w/ raw berries and veggies. 2 tbs MS 1tbs Salmabolic with 4 Oz of Gatorade postworkout. Been on a 2 year hiatus from the gym due to multiple injuries from a very physical job. I'm 47 and no other conditions except for overweight. Been on oligonol/Syneburn for 27 days and protein for 21.(2 Separate orders) I have lost 22 pounds, more importantly the belly bloat leaving is what is noticeable. Already down a pant size. I'm back in the gym, down to a couple cups of coffee in the morning only, and eating as clean as possible. Great clean energy all day. Not ready for bed by 9 anymore and enough zip to hit the gym. 4 🌟 ONLY because of the time it takes to receive products. Order and re-order in advance so there isn't a laps. Stay hungry my friends!
March 1, 2023
Advertisement
Excellent product at an Honest price
I bought 4lbs of CFM Whey Protein. Excellent product at an Honest price.
February 14, 2023
Reply from Protein Factory
Hi David, not sure why you are trying to hide behind an alias. I refunded you, so why the bad review? Keep in mind I have all the text messages and can post them if you want. That will clear things up won't it?
Go for the 100% Whey Isolate. It's worth the Cost.
I've been ordering from Protein Factory for years. Great, clean product, good service and fast shipping.
Recently the cost went up (due to dairy prices I'm sure) for the 100% Wisconsin Whey Isolate so I cheaped out and got the Mega Whey instead. the MegaWhey is 'fine'. It's still better than most grocery store brands, but it doesn't mix as cleanly or have as clean a taste. I will go back to the Wisconsin in the future.
February 27, 2023
Unprompted review
Advertisement
Quality protein
The quality of the protein and the science to back it up. Hard to find a good clean product out there today. And the level of knowledge about each product is backed up be testing you can see.
February 26, 2023
Beyond slow processing
My order has been in processing for a week. This has been my continued experience and frustration with protein factory.
February 20, 2023
Reply from Protein Factory
Hello, thanks for the order. You did tick off economy shipping which states 1 to 10 days delivery. You placed the order on the 20th and today if the 27th. It did ship priority mail. We offer other options for faster shipping. In the future, if you DO need an order fast and are on a budget, feel free to text us 732-901-9600 after placing an order and then ask if we can ship ASAP. 9 out of 10 times we can. Thank you.
Love the products
Love the products. Tectanic Red is hands down the best pre workout ever
February 25, 2023
Great customer service
Great customer service. Awesome products. Amazing prices. What more could you want?
February 24, 2023
Advertisement
Alex takes good care of me and also…
Alex takes good care of me and also keeps his prices great so I am able to continue purchasing his products
February 24, 2023
I have bought a lot of products from…
I have bought a lot of products from protein factory. I have been satisfied every time.
February 23, 2023
Great customer service
I hadn't received my order 9 days after getting confirmation that the order was received. I reached out via email and received a reply within the hour with an apology that my order hadn't gone out yet. The order was shipped out FedEx express to me at no charge. Top notch customer service.
February 14, 2023
Awesome Protein Powder!
I've taken a lot of preworkout and protein powder over the years. This is by far my favorite!
February 8, 2023
Advertisement
Your customer service is excellent
Your customer service is excellent. Great prices but most of all, great, effective products.......
February 19, 2023
They have pretty good products
They have pretty good products. With a great variety. Website design has gotten a whole lot better then previous years. Podcast, and info, are second to none. But, one small knock I can't stand is the cheapo bag seals. Always break before I get done using product. Can't really give a good review on the results from the products, because I'm just a light casual lifter now. Close to 60 now. Not hard core like I was when younger.
February 18, 2023
The product is exactly what I thought…
The product is exactly what I thought it was. No soy for the emollient. No flavor for the extra crap either. Just the way I like it.
February 18, 2023
Advertisement
Reply from Protein Factory
thanks for the order. Sorry it did not arrive. I have reshipped it, priority mail you should have it in 2-3 days. If we do not respond to an email, please email again or text. thank you
I like that everything is…
I like that everything is straightforward with accurate description of products.
February 14, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.