Website says "Reputable brands like Protein Factory provide a COA for every product", yet I asked 2 times via text message to provide the COA for the CFM protein and 1 time via email again for the C... See more
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See what reviewers are saying
The company processed my money and never delivered the products. Not one response in three months. Had to dispute charges with bank and credit card company, that took two months. Magically, on the sa... See more
I enjoy the informative articles, science/research based approach and candid mantra of those behind proteinfactory.com. I spent couple days delving into each product I purchased. A lot of effort is pu... See more
I have been buying proteins from Alex since he first established the Protein Factory in 1998. No company in the USA sells higher quality proteins and no other company offers as wide a variety of prot... See more
Company details
Written by the company
Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.
Contact info
644 Cross Street Unit 9, 08701, Lakewood Township, United States
- 7329019600
- alex@proteinfactory.com
- proteinfactory.com
Hasn’t replied to negative reviews
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Gets the Job done - A++
The products simply perform their stated effects when used properly. Although the taste of a small sum of their prodtucts need improvement, the items are safe and effective when used as directed.
I use Tectonic red and peptide pro
I use Tectonic red and peptide pro. They are both awesome products I get great results and all your products are top of the line the company is awesome.
Very easy checkout!
The Native Whey Concentrate is great
The Native Whey Concentrate is fantastic. Blends well with everything, and great value.
Great products
He has absolute best stuff around. Any question I've ever asked he's been able to answer with assurance. The prices are a little higher but the quality is superior.
Alex answered all of my questions and…
Alex answered all of my questions and concerns and I felt confident in my choices as a first time buyer.
Checking out is quick and easy and I…
Checking out is quick and easy and I look forward to receiving another round of Creapure Creatine!
20+ years
I’ve been using protein from proteinfactory.com for over 20 years… it’s always been the best!!
Clear site navigation for product I…
Clear site navigation for product I need. Efficient checkout
I placed an order and received nothing
I placed an order and received an automated response stating the order was received. Five days later and still no receipt or shipping confirmation so I texted (because that's all you can do to communicate) asking about my tracking number. They sent a picture of a USPS tracking label with a return address of an apartment! Two days later I checked the tracking number, and it is no good. At this point I have lost any and all faith in this seemingly one-person show working out of an apartment. There is no telling what is in the product. They claim to have a truly 100% hydrolyzed protein. At this point I believe it's a scam or an extremely poor business model. I demanded a refund. Still waiting for that too.

Reply from Protein Factory
Phenomenal products are great prices!
Would have given 5 Stars but..
Would have given 5 Stars but..
1) The bags that the supplements come in are very cheap and do not close properly. Each of the bags when I had opened them, the “locks” that would typically secure the bag closed came undone and they could no longer close moving forward. Unfortunately I have had to keep all of the bags closed with some form of “chip clip”.
2) Not all of the supplements come with some form of “scooper”. That is very inconvenient as we all know.
I think all would agree that with how expensive protein factory supplements are, they should be able to provide us those two very minimal things.
Other than those two grievances the products have been great.
Excellent quality protein at an…
Excellent quality protein at an affordable price! Great customer service. The owner is available and responds in a timely manner. He has always helped me with shipping problems or anything else. If your considering going with this company just do it, you will not regret it Two thumbs way up 👍👍
Always quality products
Always quality products.
Just anxiously waiting on Bio-Serum.
Real Deal Super Products from the Real Deal Man Alex!
Super company, Alex is the best and the products are the real deal opposed to CCP stuff that a lot of people have been using. Out of here again. LeRoy F. Father, Jr.
no ship and no communication
Ordered a protein powder on Jan. 5. Product has not shipped and company is not responding to messages. Buyer beware.
The response below is not valid. I ordered this from the ProteinFactory.com website on Jan. 5. The order number is 217537.

Reply from Protein Factory
Very informative and responsive
High quality protein
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