Proximus Reviews 30

since 4 years problems with them. Many things don't work and in stead of getting better it is getting worse. You file a complaint they send a technician he changes modem, TV box booster and cables. And in some cases it is getting worse and additional problems appear.Tv Blacks out , tv freezes internet falls out. Many emails many complaints and customer service doesn't rea;;y exost as they are outsourced and have no authority whatsoever. We called an expert and he said you cannot not solve the problems as the equipment Proximus uses is of inferior quality. They insist on full payment despite a failing product. The ombudsdienst intervenes and they said that for them the issue is solved as long as a technicians comes. This is what you get when a company has a monopoly. We will take it to the European court when necessary and motivate everybody to file complaint and post o social media their problems.

Most dubious company i’ve ever been a client of. Don’t use there services go to better providers.

I dealt with Derek Cummings from proximo and he was very professional, nothing was too much trouble , Thankyou so much

They used to be good but now its total trash, buffering every day and an extreme amount of packet loss!

They send me bills for more than 1 year when I an not a client, don't receive a service and have no contract with them at all.
I contacted the company more than 10 times, wasted so much time....
Impossible to solve the issue.
Now they send a gerechtsdeurwaarder and threatening to go to court.
This is a very psychopath sick company.
It should be forbidden