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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments and refunds, often finding it impossible to withdraw their funds after making deposits. Reviewers frequently mentioned that their money was lost or inaccessible, with some accounts showing zero balance despite initial investments. There were also concerns about the pricing, with some feeling that the rates were unfavorable compared to the market. Some people were dissatisfied with the customer service, describing it as poor, unsupportive, and even hostile when withdrawal requests were made. Conversely, a few other people also felt that the service was outstanding, handling issues smoothly and ensuring successful refunds.

What people talk about most

Payment

People report negative experiences with payment, with many consumers experiencing difficulties withdrawing... See more

Refund

Reviewers highlight negative aspects of refund, with many consumers reporting extreme difficulty or... See more

Service

Consumers find service to be ambiguous, with some reviewers praising outstanding service, quick help, and... See more

Price

Customers had negative experiences with price, often reporting issues with initial deposits and bonus... See more

Customer service

Clients share ambiguous opinions on customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Extremely poor customer service After much consideration I deposited sum of $5000 to invest and in the space of 48hour I was able to double the deposited funds with them with the aim of been profit... See more

Rated 1 out of 5 stars

Your senior account manager shaheer.r is a fraudulent person he used to exploit honest and simple person like me he looted my precious money by fraud he always with malafide intention charged Indian... See more


Company details

  1. Finance Broker

Written by the company

Proxtrend.com is a leading broker in Europe and Japan, offering a modern platform with diverse investment tools.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

128 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

ɪ ʜᴀᴠᴇ ᴄᴏᴍᴘʟɪᴇᴅ ᴡɪᴛʜ ᴀʟʟ ᴛʜᴇ ᴄᴏᴍᴘᴀɴʏ'ꜱ…

ɪ ʜᴀᴠᴇ ᴄᴏᴍᴘʟɪᴇᴅ ᴡɪᴛʜ ᴀʟʟ ᴛʜᴇ ᴄᴏᴍᴘᴀɴʏ'ꜱ ʀᴜʟᴇꜱ ʏᴇᴛ ɪ'ᴠᴇ ʙᴇᴇɴ ᴜɴᴀʙʟᴇ ᴛᴏ ᴡɪᴛʜᴅʀᴀᴡ ꜰᴜɴᴅꜱ ꜱɪɴᴄᴇ ᴅᴇꜱᴘɪᴛᴇ ᴍᴜʟᴛɪᴘʟᴇ ᴀᴘᴘᴇᴀʟꜱ ᴛᴏ ᴛʜᴇ ꜱᴜᴘᴘᴏʀᴛ ᴛᴇᴀᴍ, ᴛʜᴇʀᴇ'ꜱ ꜱᴛɪʟʟ ʙᴇᴇɴ ɴᴏ ᴀᴄᴛɪᴏɴ ᴛᴀᴋᴇɴ, ᴛʜɪꜱ ɪꜱꜱᴜᴇ ᴍᴀᴋᴇ ɪᴛ ᴅɪꜰꜰɪᴄᴜʟᴛ ᴛᴏ ᴄᴏᴠᴇʀ ꜱᴏᴍᴇ ᴜʀɢᴇɴᴛ ᴍᴇᴅɪᴄᴀʟ ʙɪʟʟꜱ ꜰᴏʀ ᴍʏ ᴅᴀᴜɢʜᴛᴇʀ. ✅✅ʀᴇᴛʀ”ɪᴇᴠɪ’ ꜱᴛᴀ ꜱᴜʀꜰᴀᴄᴇᴅ ᴅᴜʀɪɴɢ ᴀ ɢᴏᴏɢʟᴇ ꜱᴇᴀʀᴄʜ, ᴀɴᴅ ᴛʜᴇɪʀ ꜱᴜᴘᴘᴏʀᴛ ᴡᴀꜱ ᴏᴜᴛꜱᴛᴀɴᴅɪɴɢ. ᴛʜᴇʏ ʀᴇꜱᴘᴏɴᴅᴇᴅ Qᴜɪᴄᴋʟʏ, ᴇxᴘʟᴀɪɴᴇᴅ ᴛʜᴇ ᴘʀᴏᴄᴇꜱꜱ ᴛʜᴏʀᴏᴜɢʜʟʏ, ᴀɴᴅ ᴍᴀɪɴᴛᴀɪɴᴇᴅ ᴀ ʀᴇꜱᴘᴇᴄᴛꜰᴜʟ ᴛᴏɴᴇ. ɪ ꜰᴇʟᴛ ʜᴇᴀʀᴅ ᴀɴᴅ ᴠᴀʟᴜᴇᴅ ᴛʜʀᴏᴜɢʜᴏᴜᴛ. ᴛʜᴇɪʀ ᴄᴏᴍᴍᴜɴɪᴄᴀᴛɪᴏɴ ᴡᴀꜱ ꜱᴛᴇᴀᴅʏ ᴀɴᴅ ᴛʜᴇɪʀ ᴇxᴇᴄᴜᴛɪᴏɴ ꜰʟᴀᴡʟᴇꜱꜱ. ᴛʜᴇ ʀᴇꜰᴜɴᴅ ᴡᴀꜱ 100% ꜱᴜᴄᴄᴇꜱꜱꜰᴜʟ. ᴛʜᴇɪʀ ᴀʙɪʟɪᴛʏ ᴛᴏ ʙʟᴇɴᴅ ᴘʀᴏꜰᴇꜱꜱɪᴏɴᴀʟɪꜱᴍ ᴡɪᴛʜ ᴇᴍᴘᴀᴛʜʏ made the experience both smooth and comforting

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great for Beginners

As a beginner trader, I find Proxtend very helpful. The tutorials are easy to understand. Their support team is friendly and responsive. I felt confident placing my first trades with them.

April 9, 2025
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Rated 4 out of 5 stars

Average Trading Experience

My experience with Proxtend has been average. While the platform is decent, it lacks some features that I expected. I think there’s room for improvement in their educational resources.

July 6, 2024
Rated 5 out of 5 stars

User-Friendly Interface

The Proxtrend trading platform is incredibly user-friendly. I love how I can easily navigate through various features. The charts are clear, and the market data is updated in real-time, ensuring I never miss a trading opportunity.

March 12, 2025
Rated 4 out of 5 stars

Competent Platform, Quick to Improve

I initially found the platform a bit confusing, but Proxtrend is constantly updating and improving user experience. After providing feedback, I saw noticeable changes implemented quickly, which shows they value their clients' opinions.

February 18, 2025
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Rated 3 out of 5 stars

Good Service with Minor Hiccups

I had an issue with my initial deposit, which took longer than expected. However, when I contacted support, they rectified the situation promptly. After that, all my transactions have been smooth, and I am very pleased with Proxtrend overall.

February 14, 2025
Rated 4 out of 5 stars

Solid Performance with Room for Improvement

I've had a generally positive experience with Proxtrend. They handle my deposits and trades well, but I did encounter an issue with a delayed customer support reply once. It was resolved, but I believe their support could always improve.

February 13, 2025
Rated 5 out of 5 stars

User-Friendly Platform

Proxtrend offers a clean and user-friendly interface that makes trading easy, even for a beginner like me. The trading platform is intuitive, and I’ve had zero issues navigating through various tools and features.

February 5, 2025
Rated 5 out of 5 stars

Trading instruments

I appreciate the wide range of trading instruments available on Proxtrend. From forex to cryptocurrencies, I can diversify my portfolio as much as I want. This variety helps me manage my risk better.

February 4, 2025
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Rated 4 out of 5 stars

Variety of Instruments

Proxtrend offers an impressive variety of trading instruments. Whether you're into stocks, forex, or cryptocurrencies, they have everything you need. The platform is straightforward, and I've experienced zero downtime. Five stars without a doubt!

October 6, 2024
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Reply from Proxtrend

Hello Chiemi Kimura,

Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying the variety of trading instruments we offer. Providing a wide range of options to suit different trading styles is something we’re very proud of, and it’s great to know it’s meeting your expectations.

We’re also glad you’ve found our platform straightforward and reliable. Your positive feedback motivates us to continue striving for excellence. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.

Thank you again for choosing Proxtrend, and we look forward to supporting you on your trading journey!

Best regards,
The Proxtrend Team

Rated 5 out of 5 stars

Smooth Transactions and Great Support

I’m genuinely impressed with Proxtrend’s transaction speed. My deposits are processed within minutes, and withdrawals typically take less than 24 hours. The customer support team is always available and incredibly helpful.

January 5, 2025
Rated 4 out of 5 stars

Excellent Customer Service

Proxtrend's customer service is among its top features. They answer questions promptly and are accessible around-the-clock. My account verification had a small problem, but it was fixed in a matter of hours. All in all, an excellent brokerage!

September 30, 2024
Rated 3 out of 5 stars

Decent Trading Experience

Proxtrend provides a decent trading experience, although I had a few issues with deposit methods. The team was responsive and solved the problem within a day, which was commendable.

December 26, 2024
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Rated 5 out of 5 stars

Dependable and Quick

Proxtrend has shown itself to be a trustworthy broker. The speed at which funds were sent pleasantly pleased me. My withdrawal arrived within a few hours, and my deposits were accessible in a matter of seconds. outstanding trade execution speeds. Absolutely no complaints!

October 22, 2024
Rated 4 out of 5 stars

Great Learning Environment

I love the educational materials available on Proxtrend. Although I had some initial confusion with the trading tools, the support staff helped me resolve my issues quickly. Now, I feel more confident in my trading decisions.

January 5, 2025
Rated 5 out of 5 stars

Outstanding Trading Experience

After using Proxtrend for a few months, I'm really pleased with it. Withdrawals are processed within a few hours, while deposits are reimbursed immediately. The trading platform is easy to use and provides a variety of trading tools, such as cryptocurrencies, commodities, and forex. Strongly advised!

November 27, 2024

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