PTCL Reviews 378

World Worst Internet Service Company. I Purchased 6mb package and Hardly 2mb speed available And less then 1 mb uploading speed. I Hope I would Slap this Shi**y company. Just Install Any local cal Fiber Company's Internet and Trust me It would be Better then this Hel*.

I am requesting for the required speed which i m paying for last 3 years. No one is taking it serious.
Pathetic customer service in my case....

They trap you first with low charges then will increase bills after some months aur ab hud he ho gai hai increasing bills after every 2nd month. Now it became unaffordable. Will disconnect soon. Not recommended to anyone.

Waste of time … Please Isay Pakistan sai khtm kr do koi … 1 star bhe is k liay bht ziada hai …. Shayad 0 star daina chiay inhay 🤮 Shame On you ✋

Muhammad Shafique
Cell NO.: 0312-5321537
PTCL No. 021-34652994
Complaint No.: 97
Ticket No. 95414
Detail of complaint: Bill overcharged. The package changed without the customer's consent. TV Display is B&W. Bill may be revised according to the original package and shared through email, TV Display must be corrected. Internet services must not be disconnected until all issues are addressed and rectified.

6-11-2023
Agent: Ms. Rizwana. 14-11-2023 (Remainder)= Agent: Ms. Tanzeela / Ms. Laraib. 18-11-2023 (Reminder-II) = Agent: Ms. Khadija. 22-11-2023 (Reminder-III) = Agent: Ms. Hajira

Result: Nothing has been done so far until now.

The most baysharam people on the face of this planet they have no respect or dignity.
they are keep disconnecting my internet without telling me the reason.

Tity service no good service I say you to save your money and time and don't trust on ptcl thank you

i wish something was not wrong with ptcl but to be honest, everrything is wrong, bunch of corrupt workers and lazy linemen, worst and slowest service, i have a 4 lakh rupee phone but can't get fiber because it's not available in my area plus broadband only goes upto 6mb.... #SayNoToPTCL

they disconnected my line even i paid, and not replying on email. too bad customer service and late. pehly sirf speed khrab thi customer service bhi ghtya....

this fckrs trap you then give you their ass ptcl speed never ever choose them

Worst internet providers in pakistan

It is a scam .I am a gamer and never in my life it has given me ping les then 400.In whole month just one day ping is less then 100.No matter how much time you complain it will not give you speed.

Bohat Hi Gatiya Services Order Kiya Tha Services Bhe Nahi Di Refund Bhe Nahi De Rahay

Horrible service in Clifton Office. Untrained staff. Dont want to help you. I have been there two times and came back dejected. I just wanted to recharge my Social hero card.

Pathetic. PTCL has not changed one bit from their old ways

Worlds worst customer support team, Pathetic customer service, Called customer support stayed on the line for 30 mins. I was put on hold for most of the time as the agent was trying to waist my time as he was not interested in resolving my issue.

When is requested the next agent to log a complaint for the agent prior and kindly share the complaint ID so I can follow up, To this she replied this is an internal process therefor their is no complaint number, furthermore I questioned how can I follow-up on this complaint to this she confirmed their is no way to do that.

To be honest it was a simple billing related issue, I have purchased a SET TOP BOX for my TV services for PKR 6000 upfront however, now PTCL wants to charge me installment for something that I have already paid for upfront so basically they want to over charge me now.

Worst customer service, constant internet ping issue or jab band karwane jao to itna rulwayngay kai banda bolega net lagwa kar galti kari ab band bhi karwana aazab hogaya hai...

They trap customer ek bar lagwao or phas jao...

One of the most filthy service and internet.
Chutiya bnaya hua ha awam ko bill foran bhej dete Hain pr internet apni maa k agay Diya hota ha...lanat ha
I am going to remove this device and install natyatel

I just have one thing to say about the internet. F***k PTCL and if you say PTCL is the best, F***k you.