Precision Technology Supplies Ltd Reviews 2

TrustScore 3 out of 5

2.9

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Company details

  1. Fastener Supplier
  2. Screw Supplier

Written by the company

One of Europe’s leading importers and distributors of Stainless Steel Fasteners and Precision Turned Parts. Over 30000 Metric products available to buy online now. Europe’s widest range. Over 10000 Inch (UNC/UNF) products available to buy online now. The largest range outside the USA. A reputation built on quality products and superior market knowledge since 1988. Trusted by 20000+ customers in over 80 countries.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Customer Service is appalling. Go elsehwere.

We have been ordering from Precision Technologies Supplies for over a decade and I have been told they no longer want our business as our orders are too small. We work in the Aerospace industry and have the need for same batch parts at smaller quantities. This never seemed a problem in the past but after a very rude phone call from one of their managers telling me they no longer want to deal with my request for same batch parts. I would definitely say do not work with this company. Unless of course you spend what the manager thinks is a good amount to receive good service. If you place orders from the website and do not ask questions of there sales team then you will be fine. There are plenty of companies out there and if I were you I would give them a try first.

December 6, 2022
Unprompted review
Precision Technology Supplies Ltd logo

Reply from Precision Technology Supplies Ltd

Hi Candace,

My sincere apologies for the most recent experience you've had with us. If there's any interest in seeing how we could resolve this issue so this doesn't happen again then please feel free to give me a call or send me an email so we can discuss this further.

The email to contact me on is aconstant@pts-uk.com.

Kind Regards,
Alex

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Rated 4 out of 5 stars

Good service

I ordered some machine screws from this company that I was unable to find elsewhere. Fast delivery and an honest refund of a duplicate payment I made unawares when the website froze, earns them a thumbs up from me. My only gripe would be that postage costs are a bit much for small items like a packet of screws. Other than that I'm happy and would use them again.

February 15, 2017
Unprompted review

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