PTS Compliance Reviews 893

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and pleasant demeanor, making interactions positive and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the thoroughness and efficiency of the work performed. Reviewers are particularly impressed with the quick and seamless execution of services, often with minimal disruption to their day. People often mention the staff's ability to go above and beyond, such as providing replacements on the spot or offering solutions to non-compliant items. The overall sentiment indicates a high level of satisfaction with both the personnel and the quality of service.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service. Customers consistently praise the quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well another positive for PTS Compliance very smooth process from the Office based Team to the outbound technician. Nathan Abram is a credit to PTS Compliance polite worked with us in terms of applia... See more

Rated 5 out of 5 stars

PAT Testing Review Nathan visited again this year to carry out our annual PAT testing. As always, he was friendly, cheerful, polite, and extremely helpful. The service was completed efficiently and w... See more

Rated 5 out of 5 stars

r annual PAT test visit this week with PTS for the first time and was highly satisfied with Mark who carried out the testing. Phoned ahead of his visit as arranged and arrived on time. Very thorough a... See more

Rated 5 out of 5 stars

PAT testing booked in with PTS, simple & easy process. Appt booked for 15th June @ 9am. Andy Jakeman turned up on time, was polite, chatty & had a good look around before starting the testing. Left An... See more


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Electrician
  4. Fire Alarm Supplier
  5. Fire Protection Consultant

Written by the company

We provide the following services to businesses across the UK whatever size of organisation PAT Testing EICR - Periodic Inspections All Electrical installation, maintenance and reactive work Fire Alarms Installation & Servicing Fire Extinguishers Supply & Servicing Emergency Lighting Health & Safety Course


Contact info

5.0

Excellent

TrustScore 5 out of 5

893 reviews

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Rated 5 out of 5 stars

Great communication

Great communication, the quote was very reasonable and we were happy to pay for the basic package upfront. We were a few appliances over but it wasn't a problem. Reliable, helpful, focused on the job. Suren was a pleasure to show around our site. He was courteous, patient and helpful and got the job done quickly and safely. Thank you!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I have used PTS service many times and…

I have used PTS service many times and have always been pleased with the service provided, but sadly this week I had an eye appointment at Aintree Hospital early in the morning, you have to be read two hours before your appointment, so I was up extremely early, the transport didn't show, so I contacted PTS and was told sorry the taxi company had got me down for a 2pm appointment, they would organise another driver. So I phoned Aintree and fortunately they completly understood, and said they would make a note of me being late, I eventually arrive over an hour late. Now considering the length of time one has to wait for appointments at the moment, I was extremely stressed, as I was due for surgery that morning. I do hope this is an iceolated incident, because some hospitals could and will refuse to see you.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Nathan Abram

Nathan Abram has been into see us again, Nathan is always a delight to see and is very professional and efficient in his work.

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

excellent, helpful, friendly, informative service

Keion and Nick worked incredibly quickly to find and test all electrical items in my busy Art Studio. They were very efficient and when they came across a couple of plugs that were not compliant with UK standards, they exchanged them free of charge! I was amazed! They were very informative about why foreign electrical items often do not comply and instead of simply stating that they are non-compliant, they solved the issue.
Apart from that, every plug now has a clear sticker indicating that it was tested and I can confidently use my electrical appliances.
Quick, friendly, helpful - excellent service. Cannot recommend highly enough.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Steve

Steve came to site to service our fire extinguishers he was very pleasant, polite and professional, he had replacements on the van for 3 of our extinguishers that were out of date.
he was able to supply and commission the new ones all at the same time (no revisit) which was great.
the only negative is that payment is required to be possessed before he could do that which meant him waiting around for some time until emails and phone calls to various departments got it sorted, not a big problem but could do without the hassel.
Steve did a great job and i thank him for his superb service.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Well another positive for PTS…

Well another positive for PTS Compliance very smooth process from the Office based Team to the outbound technician. Nathan Abram is a credit to PTS Compliance
polite worked with us in terms of appliances checked as we are a busy Merchant Depot today's visit is how customer service should be done so a massive Thanks from all us here at Sydenhams Ltd Bournemouth

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Use PTS for years and always great…

Use PTS for years and always great service. Brad came into our new premises today to complete PAT testing. He was great, friendly and very professional. Hannah in the office went out of her way to provide a quick inspection date. I highly recommend this business.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent communication with the company, and the staff were really helpful. Great coordination regarding the service and a very quick delivery of the full report. Highly recommended!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

PAT Testing Review

PAT Testing Review
Nathan visited again this year to carry out our annual PAT testing. As always, he was friendly, cheerful, polite, and extremely helpful. The service was completed efficiently and without any issues. Nathan made sure to check with all staff before testing in their areas, which was greatly appreciated. We would highly recommend him for his professionalism and excellent service.

November 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Musical Equipment Testing

Had the musical equipment tested by Steve who did the job efficiently and thoroughly.
Would recommend him for future work and to anyone wanting their electrical items safety certified.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly satisfied with PAT test visit.

r annual PAT test visit this week with PTS for the first time and was highly satisfied with Mark who carried out the testing. Phoned ahead of his visit as arranged and arrived on time. Very thorough and professional in his work and will certainly come back to PTS Compliance again.

November 18, 2025
Unprompted review
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