Kimberly was incredibly helpful. I started with the expectation of having to electronically argue with the chat person. Kimberly was highly effective with resolving the issue and sorted it out quick... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used the service once and inadvertently signed up for a monthly subscription. Caught the error 7 months later. Explained situation and was refunded total amount charged.
Ruth responded to my inquiry within seconds and was extremely helpful! I really appreciate companies such as yours that are honest and attentive! Thank you Ruth! Jacquie Gerblick
I wanted to purchase a Public Record for $1.00 and noticed on my bank transactions charge for $31.00. I didn't want to do that, and the CSR reversed the charge and gave me a confirmation. She didn't... See more
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A+ Service!
I was able to quickly find the information I was needing. The service is inexpensive and easy to cancel when you no longer need it. The chat assistant was quick and efficient!
April 12, 2026
Unprompted review
Virginia from Customer Service was awesome
Virginia from Customer Service was able to assist and close my account. Very happy with her assistance
April 10, 2026
Unprompted review
I created an account my mistake and…
I created an account my mistake and needed to cancel my account. I have been charged for 2 months and have not used the account. Richard in customer service chat was very helpful and closed my account. Richard was very helpful and made this experience very easy.
April 10, 2026
Unprompted review
Closed Account Easily
I discovered this account and am not sure how it was even made. But it was closed easily for me so I appreciate the help.
April 10, 2026
Unprompted review
Your person Timothy was awesome very helpful
Your person Timothy was awesome very helpfull and resolved my issue is record time. GIve that guy a raise.
April 10, 2026
Unprompted review
quick answer effective help
April 10, 2026
Unprompted review
The person helped me solve my problem…
The person helped me solve my problem immediately
April 2, 2026
Unprompted review
Response was quick and easy to…
Response was quick and easy to navigate. Fastest customer service I've ever received!
April 9, 2026
Unprompted review
Be careful
Be careful. They say it’s one dollar, but they may sneak in additional charges that are hard to spot.
April 6, 2026
Unprompted review
Reply from publicrecords.info
Hello James,
Please contact us at support@publicrecords.info and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Anthony was so helpful
Anthony was so helpful. He was very prompt, accurate, completed my request very professionally. I really appreciate the service Anthony gave me. Top notch.
April 6, 2026
Unprompted review
It was clear and swift
It was clear and swift. I did not have to wait for a long resolution.
April 6, 2026
Unprompted review
Quickly provided the info requested.
Quickly provided the info requested.
Canceled account promptly when requested
March 1, 2026
Unprompted review
I did not want a monthly service and…
I did not want a monthly service and was charged $9.95.
In a chat with a representative, I explained that I didn't want the service, so they cancelled the service and said I should have a refund in a couple days. Thank you for your help.
April 5, 2026
Unprompted review
Lightning Fast Service
Lightning Fast Service. Fixed issue ASAP.
Thank You Carol
April 5, 2026
Unprompted review
My dispute was handled quickly
My dispute was handled quickly. I look forward to my refund soon.
April 3, 2026
Unprompted review
The representative was thorough
The representative was thorough, understood my concerns and provided 5 star services.
April 3, 2026
Unprompted review
Shirly in Live Chat was extremely…
Shirly in Live Chat was extremely helpful and understanding. Took care of me with no issues! Greatly appreciated!
April 2, 2026
Unprompted review
the company overcharged but it was…
the company overcharged but it was corrected quickly with professionalism
April 1, 2026
Unprompted review
It was very easy to cancel the service…
It was very easy to cancel the service as I no longer needed further information.
April 1, 2026
Unprompted review
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