Pulse Light Clinic Reviews 

345
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for being extremely knowledgeable and ensuring every single visit feels comfortable and reassuring. Many consumers note the truly exceptional service provided and are consistently and thoroughly pleased with the remarkably effective results achieved from their various treatments over time. However, some reviewers were not happy with the administrative communication, mentioning disorganised booking systems and unapproachable staff attitudes during their clinic visits. A few people also felt that certain treatment sessions were rushed and lacked the basic courtesy expected from team members.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are kind, professional, and... See more

Service

Clients share positive opinions on service, highlighting friendly, attentive staff who make them feel... See more

Customer service

People report positive experiences with customer service, noting that staff are friendly, knowledgeable, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising friendly, professional staff who... See more

Quality

Consumers find quality to be positive, highlighting clean treatment rooms and relaxing procedures that leave... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Behie is genuinely fantastic. The treatment Behie provided has honestly been the best experience by far. She is incredibly knowledgeable and clearly cares about her clients. Behie is also really lov... See more

Rated 5 out of 5 stars

I booked a course of endermologie facial treatments at the Pulse light clinic in Marylebone. Sandy, who was the practitioner and performed the treatment was amazing. She was really good, knowledgeable... See more

Rated 5 out of 5 stars

I visited Pulse Light Clinic (Tottenham Court Rd), early August, to have an initial consultation to discuss a treatment called Coolsculpting. The team at the front desk were very friendly & w... See more

Rated 5 out of 5 stars

I had the most amazing experience at PLC. Cherrie really looked after me! I was nervous about having the halo but she was very reassuring and positive about the results and well, the results far excee... See more


Company details

  1. Skin Care Clinic
  2. Dermatologist
  3. Hair Transplantation Clinic
  4. Laser Hair Removal Service
  5. Tattoo Removal Service
  6. Weight Loss Service

About Pulse Light Clinic

Written by the company

PLC blue centre logo

Skin Care Clinic in London

Pulse Light Clinic is the premier destination for advanced skin treatments across London and Manchester. With over 22 years of expertise, our dedicated team of doctors, nurses, and practitioners has established us as industry leaders. We specialise in state-of-the-art laser technologies and provide unparalleled results with comprehensive and holistic treatments. Our in-house dermatology services accommodate personalised solutions tailored to your unique needs.

BOOK YOUR FREE CONSULTATION! LASER HAIR REMOVAL LASER TATTOO REMOVAL SKIN TREATMENTS BODY SCULPTING MEDICAL AND INJECTABLES DERMATOLOGY HAIR RESTORATION

Our range of innovative skin treatments effectively addresses various concerns. From targeting rosacea and acne scars to customised anti-ageing and stretch mark reduction solutions, our skilled experts possess the knowledge and expertise to enhance natural beauty, boost confidence, and deliver transformative results.

skin-treatment

We provide CoolSculpting and Emsculpt, innovative body contouring treatments designed to tone muscles and reduce fat. Our medical and injectable treatments, including anti-wrinkle injections, dermal fillers, Profhilo, and Aqualyx injections, combine science and aesthetics to deliver exceptional results.

body

Our dermatology specialists are committed to administering advanced medical skin treatments, including biopsies and pathology. We offer specialised mole, lipoma, cyst, and wart removal treatments. Our advanced techniques guarantee effective and safe removal procedures, prioritising health and aesthetic goals.

dermatology

Pulse Light Clinic's in-house doctors have designed their hair restoration services to revitalise and rejuvenate, resulting in denser, healthy-looking hair. Our cutting-edge treatments include the ARTAS™ AI Robot for precise hair transplants and PRP Therapy, offering natural-looking results. Our comprehensive approach tailors these techniques to achieve your dream results.

hair-restoration

Our sophisticated approach to laser hair removal and laser tattoo removal emphasises our commitment to personalised care. Our practitioners prioritise safety and efficacy by customising treatments for all skin types. Unlike other clinics, Pulse Light Clinic has developed tailored treatment plans for rarer side effects, such as stimulated hair growth and hyperpigmentation.

laser

We are committed to delivering exceptional results with a steadfast focus on safety and efficacy. Our experienced practitioners employ cutting-edge technology and innovative techniques to ensure clients receive personalised and effective solutions. Our clients' satisfaction and well-being are at the heart of everything we do.

Pulse Light Clinic take pride in creating an environment where your comfort and peace of mind are paramount. You will be greeted by a warm and inviting atmosphere from the moment you walk through our doors, accompanied by personalised consultations that cater to your unique needs. We strive to achieve outstanding results and make your experience with us effective and enjoyable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

345 reviews

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4.6

All reviews

(345)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had an excellent experience with…

I have had an excellent experience with Rodica for laser hair removal. She is truly professional, with an outstanding individual approach to each client. Her expertise and knowledge shine through in the way she tailors the treatment, providing great advice that ensures the best possible results. She performs her work with precision and care, making the entire process comfortable and effective. The results have been incredible, and it’s clear that she is dedicated to delivering the highest level of service.

In general, this clinic is perfect—not only because of its top-quality treatments but also due to its great location, reasonable prices, and exceptional service. I highly recommend Rodica and this clinic to anyone looking for outstanding laser hair removal treatments!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Just in the waiting room and thought…

Just in the waiting room and thought I've give a review. I've been using this clinic for over 5 years. Best company. All staff are brilliant. When I have issues they are cooperative and try their best.

February 21, 2025
Unprompted review
Rated 3 out of 5 stars

I recently reached out to support…

I recently reached out to support regarding the Picosure treatment I completed, as I am still experiencing hyperpigmentation. I wanted to follow up to check on the next steps and to seek further guidance on why this may have happened and what options are available to improve the pigmentation.

While I received a prompt response to my initial email, suggesting I meet with an in-house specialist to find a remedy, I was informed that the Customer Support Manager would call to arrange an appointment. However, I have yet to receive that call.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Ask for Kat from the Eastcheap branch…

Ask for Kat from the Eastcheap branch she is friendly, knowledgeable, keeps her rooms sanitary, no question is too much for her to answer, and she is dedicated and ensures that her clients are informed and achieve their desired results. For example I paid for a 8 course laser hair removal treatment for my armpits, bikini and perianal. I noticed hair keep appearing in certain area on the bikini sections my former problem area (underarms and perianal fine after a couple sessions no ingrowns hairs barely growing back) Kat concentrated on my problem area and adjusted the laser to ensure that the issue was rectified. You can end up laughing and joking with Kat as she is so personable you forget you are undergoing laser hair removal. Great results, I wont be going back to waxing again. Excellent customer service x

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND Pulse Light Clinic (PLC)…

I have used Pulse Light Clinic (PLC) for laser tattoo removal and I’m really pleased with the service and the results.

I researched heavily and attended several consultations sessions, with different clinics. What I learnt through research and interviewing the clinics and clinicians is that there are different lasers, different technologies, so comparing like for like was really difficult. I finally settled on PLC, and I’m so glad that I did!

The service has been warm, professional and honest, throughout. And the results have been incredible, after just 1 session the tattoo fade is amazing.

I cannot rate this company and its service highly enough - HIGHLY RECOMMEND!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great staff!

The staff are great and answer all my questions well. A really friendly and nice team- highly recommend!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Manchester Tattoo Removal

I’ve visited the Manchester branch for a patch test and first session of laser tattoo removal. The staff are friendly, professional and make you feel comfortable. I was well informed of the procedure for the treatment and aftercare.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 recommend

Wonderful clinic with highly effective treatments. I had the laser hair removal treatment and love the results

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have had such a wonderful experience…

I have had such a wonderful experience with pulse light clinic. I have been coming to them for the last 3 years and I wouldn’t change them for the world. Everything is perfect, from the pre treatment consultations to the treatments itself and the aftercare. The pulse light clinic team are very knowledgeable, caring and attentive. I’m so happy with my decision to choose pulse light clinic and I would definitely recommend them. YOU ARE THE BEST PULSE LIGHT CLINIC :)

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and treatments

Excellent service...pulse light has all the treatments to suit every body's need and for every gender. Very easy to book the consultation and I have found that the practitioners are very helpful.....friendly and knowledgeable. I had my endolift treatment done with Dr Natalia and I loved it. I have found Dr Natalia to be very experienced and kind. Very easy to get appointments with no fuss....every one is very helpful on the phone. I'm looking forward to my next treatment and I highly recommend Pulse light to everyone.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Money well spent

I have had a wonderful experience with Pulse clinic Bank branch having my laser hair removal. Their laser treatment are very effective on dark skin and my hair has reduce incredibly after just a few sessions and I have booked myself more sessions. The clinicians are very professional and friendly. I would definitely recommend Pulse light clinic

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

laser experience

I get my laser hair removal done at pulse light clinic and it’s always such an easy and comfortable experience. they’re always great with communication and super friendly :)

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I've had a consultation, patch-test and first laser hair removal session

I've had a consultation, patch-test and my first session of laser hair removal. All appointments have gone really well. The staff were professional and knowledgeable and they defused any embarrassment I had about showing my private areas. I have had minimal hair growth in the two weeks since my laser hair removal, and that was just after one session!

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

I opted for the full body laser and…

I opted for the full body laser and face package (8 sessions) . I must say I’ve been really impressed with the service and also how informative, friendly, attentive and pleasant the staff at the Percy Street clinic have been. I’ve had two and a half sessions since my consultation. Best purchase I made in 2024. Would highly recommend!

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been going to Pulse Light Clinic…

I’ve been going to Pulse Light Clinic for tattoo removal laser and BBL laser treatments, and I couldn’t be happier with the results! The staff are incredibly professional, understanding, and helpful throughout the entire process. They take the time to explain everything thoroughly, which made me feel confident and well-informed.

What stands out most is their honesty – they’re upfront about the expected results and what to anticipate, which I truly appreciated. The clinic itself is welcoming and well-maintained, making every visit a positive experience.

I’m so pleased with how effective the treatments have been and highly recommend Pulse Light Clinic to anyone considering laser treatments. Thank you for the amazing service!
Gilda

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve modelled for the cool laser…

I’ve modelled for the cool laser treatment under a month ago. From the facilities to the cutting edge technology through the skilled therapists, the experience was positive under all aspects. I’m happy with the results which are starting to show more and more day after day. I definitely recommend this clinic.

November 12, 2024
Unprompted review

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