Pulseroll Reviews 

1,197
TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

Purchased the Pulseroll in 2022. We used it occasionally and it was really good. We used it maybe once a week at a push for the first year. After that we only used it if we had some aches,... See more

Rated 3 out of 5 stars

low build quality, they start off almost silent and get progressively louder and louder after relatively light usage. ends up being far too loud to use while watching tv. They replace them on warranty... See more

Rated 4 out of 5 stars

My experience with the company has been great, no problems at all. My one niggle (and it's product related - vibrating foam roller) is that there should be an option to shut off without having to cycl... See more

Company replied

Rated 5 out of 5 stars

I had three different massage guns, and this was the Best One. Do not like touch buttons, you can occasionally activate them. Another problem for all of the models is the lack of oiling between the... See more

Company replied

Company details

  1. Fitness Equipment Wholesaler

Information provided by various external sources

Pulseroll, UKs first Powerful Vibrating Foam Roller & Massager. Great for Pain Relief, Flexibility, Training & Injury Recovery. For Athletes & Beginners


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.5

All reviews

(1,197)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service when I had an…

Great customer service when I had an issue with my mini pulseroll. Love the product

December 21, 2023
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Reply from Pulseroll

Hi Juliet, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly and provided great customer service!

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Rated 5 out of 5 stars

Just a amazing customer service !

Just a amazing customer service !! And a amazing product , thank you !

December 14, 2023
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Reply from Pulseroll

Hi Fessi, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

Rated 5 out of 5 stars

Excellent service

December 18, 2023
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Reply from Pulseroll

Hi Michael, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent service!

Rated 5 out of 5 stars

Always reliable to deliver their…

Always reliable to deliver their top-class products on time without any issues.
Thank you 🙏

December 18, 2023
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Reply from Pulseroll

Hi Ken, Thank you for leaving us a 5-star review. Team Pulseroll are happy to hear that you received your product quickly!

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Rated 5 out of 5 stars

Ordered December 21 and arrived 22 December

Ordered December 21 and arrived December 22, thanks for the speedy delivery! Last minute present for my girlfriend as she has mentioned she would love a Pulseroll for Christmas. Packaging looks super premium. Thank you Pulseroll for keeping me out of the dog house! 😀

December 22, 2023
Unprompted review
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Reply from Pulseroll

Hi Charles, thank you for leaving us a 5-star review. Team Pulseroll are happy to hear that you received your product quickly!

Rated 5 out of 5 stars

Love my massage gun, the heated head and warm massages are so lovely!

My partner bought me a mini massage gun a few weeks ago for my birthday and I love it apart from the fact that she keeps stealing it to also use herself! The heated head feature is amazing and overall is all very premium, it is true in that you get what you pay for in life! 5 stars from me 🌟

December 21, 2023
Unprompted review
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Reply from Pulseroll

Hi JB, thank you for leaving us a 5-star review. . We are so happy to hear that you are loving your Pulseroll product!

Rated 4 out of 5 stars

Good Product so far, bad delivery and packaging

So far the product is working great but the box came damaged it was somehow crushed and a bit wet. Not sure if the product has been damaged or not - seems like not but after paying so much I would have expected a better delivery and be a bit more careful. I would have liked someone saying sorry or something like that. I trust the quality but disappointed by the rest hope I will have no surprises at some point.

November 27, 2023
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Reply from Pulseroll

Hi Mar, Thank you for taking the time to leave a review. We are sorry to hear this,at Pulseroll customer satisfaction is important to us. If there anything else we can help with please contact customerservice@pulseroll.com

Rated 1 out of 5 stars
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Reply from Pulseroll

Hi Karen, Thank you for taking the time to leave us a review. At Pulseroll customer care is of our utmost priority. If you could please email customerservice@pulseroll.com with your order details we would like to look into this for you and get this resolved as soon as possible.

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Rated 5 out of 5 stars

I had three different massage guns

I had three different massage guns, and this was the Best One.
Do not like touch buttons, you can occasionally activate them. Another problem for all of the models is the lack of oiling between the moving cylinder and guide tube but this one general one. If you want your massage gun worked longer do it manually. I have not yet tried Heat Active Head!

November 24, 2023
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Reply from Pulseroll

Hi Yuriy, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll product!

Rated 5 out of 5 stars

Great products from Pulseroll!

Great products from Pulseroll - bought the mini percussion gun and vibrating roller. Both are super easy to use and very effective. I can definitely feel a difference in my sore back and tight hips using them.

November 20, 2023
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Reply from Pulseroll

Hi, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!

Rated 5 out of 5 stars

Excellent +

November 20, 2023
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Reply from Pulseroll

Hi Joanne, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!

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Rated 5 out of 5 stars

Great and speedy service.

November 23, 2023
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Reply from Pulseroll

Hi Simon, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

Rated 5 out of 5 stars

Great product

Great product. This is a replacement for a pulseball that we've had and used happily for many years.

November 22, 2023
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Reply from Pulseroll

Hi, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!

Rated 5 out of 5 stars

I Use my pulseroll every day

I Use my pulseroll every day, love the new heated attachment helps release my muscle tension, because of osteoarthritis in hips.

November 20, 2023
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Reply from Pulseroll

Hi, Thank you for taking the time to leave us a 5 star review. We at Team Pulseroll are delighted to hear that the product is easing your muscle tension.

Rated 5 out of 5 stars

Great product

November 15, 2023
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Reply from Pulseroll

Hi Nicholas, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!

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Rated 2 out of 5 stars

Not very happy with the product

Not very happy with the product. I don’t think it will be comparable with similar products presently on the market.

November 14, 2023
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Reply from Pulseroll

Hi Rajat, thanks for taking the time to leave us a review. If you do have any further issues please do contact us at customerservice@pulseroll.com we will be happy to help!

Rated 5 out of 5 stars

Pulseroll Ignite mini

It arrived on time
It works and it appears to what I was expecting. Very pleased

November 14, 2023
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Reply from Pulseroll

Hi, Thank you for leaving us a 5-star review. Team Pulseroll are happy to hear that you received your product quickly!

Rated 5 out of 5 stars

Exceptional

Excellent service from the whole TEAM, above and beyond expectations. A blueprint of service for others to follow.
Ron

November 14, 2023
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Reply from Pulseroll

Hi Ron, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

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