So I just wanted to put this out there. I always read reviews before downloading any app. After reading these reviews I won’t be downloading the pure app. After seeing they only have 2% on the 5* r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lots of fake profiles and you have to pay for them too. That seems to be the concept.

Reply from Pure
Signed me up, took my money then my account disappeared, was logged in with my mobile profile and have no option to get back on the site with it, any interaction is behind a PPV wall, this is never mentioned before sign up, trying to make head or tail of it with them is answered by a bot, with no context to your words, just self promotion.
If you are signed up close subscription at least 24hrs before it's due as they take it early, SCAM SCAM SCAM, thank god I didn't get into monthly or yearly subscription.
AVOID.

Reply from Pure
Banned me for no reason. Told me i had received warnings for what i did (all i did was chat to someone), i told them i couldn’t see what i done wrong, told them the whole convo i had for them to say sorry but we can’t unban your account. I got banned for no reason at all! don’t reccomend

Reply from Pure
Just a lost of time. It wants to charge you for averything and then you have a loot of people but NOT a single one respond. Just a lost o time and money.

Reply from Pure
This is by the same company that does pure dating. They charge people different prices based on how they look! Absolutely horrible! All men on here are charged (anyone born with male genitals). Free for people with vulvas. The company does not tell anyone they have different prices, they wait to get your money first and some never find out!

Reply from Pure
Paid to join only to find you have to then pay again each time you message anyone. Reckon this is as fake as so many other reviews say. Complete waste of money.

Reply from Pure
I subscribe to the company on February 3rd, 2023 for a whole year and I haven' t found any potential girl to date. The app just sends me notifications to buy things, but there is no potential candidate to chat and meet. Perhaps it will work in big cities, but in 90 kms around my town, there are no Girls (94 kms away from muy town, there is a city of 293,000 inhabitants and and another city with 170,000 inhabitants 80 kms away.

Reply from Pure
I cannot recommend this app and company. I'm a good looking female. I was chatting with a few guys and after 2 hours, I got a message saying I was blocked forever, I don't know what I was reported for. I asked adiministration - took them 24 hours to send a meaningless response: they try to keep it safe by blocking people who they think might harm the community "and" We do not give away the exact reason or situation for the ban so that you don't get upset with anyone in particular.
It really seems this app does not want any real woman, but only femal employees who take the money of the paying male members - NOT TO RECOMMEND.

Reply from Pure
A complete waist of time I would not recommend this app

Reply from Pure
UX and principles of the app are interesting and honestly great. The pool of people on there is small but growing. It's pricey comparing to the possibility it offers now. But I had a very unpleasant experience with my subscription as the app was displaying that I had no subscription going on . But I received in my mail box a payment email to a subscription. Customer service didn't really care about my complain, they didn't answer all my questions, and just explained me for what reason the information was misleading on my app and gave me solution to unsubscribe... So they just win another month-payment like this. Everything at their advantage. Not really customer-friendly...

Reply from Pure
Absolute rubbish. Full of fake young woman. Profiles just seem randomly made up. I’m a very decent looking middle aged man, but I know these young women are fake or would be uninterested. Made me feel a saddo on there tbh As as with 99.9% of these adult dating apps or sites . Total fake and a scam. If you don’t mind wasting your money, then fine. But learn your lesson. Nothing will happen.

Reply from Pure
Thought I’d give it a chance. What a waste if time and money. It’s the same six fat chicks who demand you bend over backwards for them or shills. They’re the hot chicks who you spend the money on to contact but then don’t even respond.
I’m not a bad looking guy I’m respectful and don’t send dp’s yet not even a “thank but no thank you” from these Ho’s!
Avoid. I still have three weeks on the membership but I’m cancelling. Also the site censors your profile heavily so ducking worried about offending someone!

Reply from Pure
BIGOTS!!! DO NOT SUPPORT THESE ARROGANT MANIPULATIVE CREEPS!
BLATANT Discrimination Was banned DURING ACCT CREATION when I selected I was a lesbian. Never used the app before, and it gives this asinine sounding message "when you break the rules you will be discovered and bend and this is your story". well it's clearly not my story as I have never used this app nor have I broken any rules.
Edit: DO NOT be fooled by their claim that they were going to get back to me, they did not fix it and they are actively discriminating against LGBTQ users
They will claim publicly to be "Getting this resolved for you," and to "Watch for their email" when you call them out in Google Play, then the reply they give is the same as the initial problem, but now claiming it's for "safety" implying you have done something wrong, resolving nothing (which means they are not only Bigots, but they can't even do that honestly so they're liars on top of that.
It is impossible to have broken the rules or the terms of service of a service that you were never allowed to finish signing up for simply because of what I chose under "Sexual orientation".
If they think me being a lesbian is a threat to anyone's security, they have no business profiting off a dating app in 2022.
Hate Groups are illegal, which is why they should be banned from all platforms. I will be reaching out to Google and Apple regarding their app store listings and their hosting provider regarding this illegal conduct as well. They are not above the law and I'm sure those companies won't be pleased about Pure App using their platforms in a discriminatory, hateful, illegal manner

Reply from Pure
This would have to be the worst and most depressing hookup/dating apps to have ever been created.
It basically runs like the old Craigslist Casual Hookup site. But instead of other users trying to scam you it’s the company that’s doing the scamming. You have to sign up to one of their “recurring” payment plans before you can see any of their site in action. But once you sign up the real scam begins.
They tell you that if you like an ad then a notification will be sent to that user. If they then like back a chat opens and you can talk away. I live in one of the worlds biggest cities. However, after over 250 likes within a 200km radius I achieved exactly ZERO likes in return. So, here are over 250 women, all apparently desperate to hookup (or so their ads say) and not one is interested in connecting? It’s a simple press the love heart action. So a yes or no response. Do the math. The chances of not a single reply are 1 in 2^250 (or about one in 1.8 billion billion million)! Either these are the worlds biggest h*rniest snobs or (more likely) they just don’t exist.
You can always upgrade to chat and pay money for a direct link. The result of which will get you …. EXACTLY ZERO RESPONSES. Yep not a single person responded. Biggest city in the world, apparently lots of hot women looking to connect and not one willing to click yes and chat … that sounds reasonable, right? Now if this was a site where you had a profile, pic etc the. I could assume there was just no connection there. However, the whole point of Pure is meant to be that someone writes an ad, someone else likes it and the site creates a chat between the two. It’s all anonymous. So either I need to buy a lotto ticket for the amazing coincidence of my situation or there’s something dodgy going on.
Oh and don’t bother about contacting them. You just get an automated “your feedback is important to us” message.
Do yourself a favour. If you really want to experience what Pure is like then take a wad of cash out of your wallet and throw it out of your moving car window. Then find a room full of mannequins and try to hold a conversation. Finally call a mental health line and discuss the depression the above has caused. Seriously you’ll achieve more than going on the Pure app.

Reply from Pure
Been a member for a few months The ratio men to women is Ridiculous l have signed up for a year l think my chances of meeting anyone are zero l get girls trying to scam me every few days l can’t prove it but l am sure a very lot of girls are under age If you want endless chat with someone and no chance of ever meeting them this is the site for you

Reply from Pure
I found the app in suggestions while downloading Tinder, I am an average looking female and use tinder once in a while, I was feeling quite lonely yesterday so got the app, I was immediately bombarded with hundreds of messages, things got raunchy and I decided to meet a guy who will be travelling on Thursday. When I logged into my account today I got a message saying I was blocked forever for being reported multiple times, I don't know what I was reported for. it could be that lots of guys who I didn't respond to could have reported the account but in that case there should be a check from the administrators I really cant think of any other reason since I have gone through the rules and I don't think I broke any, the app does what it says so I will give it stars for that and they try to keep it safe by blocking people who they think might harm the community, however they should at least have a check on the reasons for blocking the account, I wont be missing it as Tinder works quite well.

Reply from Pure
Pure rubbish.
For an app you need to pay, you would expect better.
Firstly, you cannot see any profiles unless you pay
Second, there are, if you are lucky, only a handful of profiles near.
Third. The profiles nearby hardly change.
Forth: When you get a match, they chat for a few exchanges then when you ask to meet they ghost you.
Fifth: if you past anything the app owners don't like such as "no fakes" they will prevent you or take your ad down. They will kind of ban you after that by constantly taking your ad offline.
Save your money, don't bother.

Reply from Pure
There were 2 active girls over this app in my area (one 7 miles the other one 27 miles away) and I could understand this fact just when I paid 12 quid for one week subscription.
Profiles offer one sentence, and mostly without a picture that is way cheaper than what you pay for.
It sucks money from Apple ID so you have a double work to cancel recurring subscription from there.

Reply from Pure
I am a 25 year old attractive woman, I have never been on a site before however After almost a year of dating and taking things slowly and 4 months of not being interested enough to take things further, I broke and downloaded pure. Downloaded Wednesday, Thursday (yesterday) spontaneously arranged to meet a really really attractive guy who spent a few great hours with me. We got along really well. I also had a video chat with a really attractive couple who I’ll be meeting soon. I’m speaking to other really attractive guys as well.
I am so shocked at how great an experience I have already had with this app and wish I’d been less stubborn and done it earlier!

Reply from Pure
Pure is made up of cam girls and sex workers. A few Chinese living in Hong Kong and that’s about it.
Had one chat with what appeared to be nice girl but never met up.
Had at least five sex workers contact me. They move to kik or what’s ap. They want PayPal or cash cards up front. One called me pretending to be in London clearly in an African country !
It’s good fun bating them if you’re bored but you know despite them sexy pictures they’ll screw you over.
It’s also appears full of late teens early 20s so no good for older person. The app should tell you this before taking your money.
The idea is great. However lack of all ages and people close by means it’s a waste of money.
Why can’t you find a site that has proper people of all ages that just lets you have some proper fun. One that doesn’t have scammers sex workers just people.
Must be a massive market opportunity

Reply from Pure
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.