It was the most beautiful experience I’ve had when looking for a new furry family member. Every week I had a video update along with Very detailed information on his growth , health, and everything... See more
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Not sure what to think of this company. I considered purchasing a kitten from them but did not - after I saw the EXACT SAME PICTURE of the cat I liked on another adoption site for $1,000 less. Exact... See more
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These guys were great! From the initial contact all the way through the delivery of our kitty I could not have asked for more. The staff was responsive, the process clear, they did all I asked for a... See more
I bought a Devon Rex, Yuki formally known as Molly. This Kitten came from Ukraine, I was told the kitten was from Ohio. (USA). This kitten was so sick, she was covered in ring worms, my whole famil... See more
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Company details
Written by the company
At Purebred Kitties, we connect you with carefully vetted breeders and manage the entire process from reservation to arrival so you can adopt with confidence, not uncertainty; we were built to solve the real problem of risky, confusing online kitten searches filled with fake listings and poor transparency, and once you reserve a kitten, we coordinate with the breeder, remove it from the market, and handle all logistics to ensure a smooth, secure rehoming—our mission is to make purebred kitten adoption safe, transparent, and reliable by working only with responsible breeders, providing a clear structured process, and managing everything from start to finish so you’re never left guessing and can bring your new companion home the right way.
Contact info
501 Silverside Road, Suite 87, 19809, Wilmington, United States
- 877-227-3707
- connect@purebredkitties.com
- purebredkitties.com
Breach of guidelines
A lot of hidden added charges
We love our cat and she arrived, but communication was very poor and they added over $2000 in secret hidden fees after the $1050 non-refundable reservation fee. They made a lot of promises that they didn’t keep (sending photos, FaceTime calls to see the cat, working within our budget, recording the cat within 2 weeks). I would recommend buying from one of the many other companies, as this company was very difficult to work with.
August 3, 2025
Reply from Purebred Kitties
Hello There,
Thank you for sharing your feedback. While we are happy to hear that your cat has arrived safely and is loved in your home, we are very sorry that the process did not meet your expectations. Clear and transparent communication is a cornerstone of our service, and we regret that you experienced challenges along the way.
To clarify, PurebredKitties.com partners only with verified breeders worldwide and requires full veterinary checks and documentation for every kitten. The initial reservation fee is non-refundable because it immediately secures your kitten and covers breeder and veterinary preparation costs. Any additional costs—such as travel, nanny services, or breeder fees—are always meant to be communicated up front, and we are disappointed to hear that you felt this was not clear in your case.
We never want families to feel misled, and we are continuously working to improve how we set expectations around costs, communication, and updates. We would like the opportunity to review your experience in detail and ensure no family feels the same frustration.
Your input helps us grow, and we truly hope your cat continues to bring love and joy to your family for years to come.
Warmly,
The PurebredKitties.com Team
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This was the most amazing experience
This was the most amazing experience! I’ve never bought a pet through a service long distance before but the availability of the breed I had searched for and the absolutely fantastic customer service calmed all my fears!!! I just picked up my kitty at the airport and the flight nanny was wonderful. I couldn’t recommend Purebred Kitties more!!!!!!
September 13, 2025
Unprompted review
Communication breakdown
There was little communication. I understand that you have breeders from all over and trying to coordinate getting them to their new homes. I’m really upset over the videos. My videos were of this poor kitten playing with a toy she CLEARLY HATES. It’s the same toy, she has little interest in it (almost scared of it) and I have 3 videos that could clone each other except she’s a little bigger.
I had no communication with anyone after my first phone call. Went nearly 2 weeks without hearing from anyone. Letting me know that the owner was on vacation would have helped. I didn’t know travel plans had been made. Do you think you might want to share that with me?
I never felt like Purebred wanted my business. Lack of communication, lack of seeing the kitten, videos she looked so uncomfortable but I felt passed around and the only human I talked to was the first day. I withdrew my application a week ago. I’ve wanted one of these kittens since I was 12 (I’m 56 now) so please know how much I wanted her. Her room is ready and everything.
Just wish communication would have been better
September 12, 2025
Unprompted review
Reply from Purebred Kitties
Dear Lucy,
Thank you for sharing your honest experience with us. We deeply regret that communication did not meet your expectations and that you felt unsupported throughout the process. We understand how meaningful this adoption was for you, especially since you’ve been waiting for a kitten like this for so many years. Your disappointment is completely valid, and we are truly sorry that we did not provide the reassurance and clarity you deserved.
To clarify, PurebredKitties.com works with trusted breeders worldwide, and coordinating travel, updates, and care can be complex at times. However, that should never result in you feeling left out of the process or uncertain about your kitten’s well-being. You are right—proactive communication about breeder availability, travel updates, and more consistent, personalized videos should have been provided.
We are taking your feedback seriously and using it to strengthen our update process so families feel fully informed at every step. If you are open to it, we’d love to connect directly and see how we can make this right for you—whether that’s providing clearer updates, helping you match with another kitten, or simply addressing your concerns personally.
Your trust matters greatly to us, and we sincerely hope you will allow us the opportunity to rebuild it.
With care,
The PurebredKitties.com Team
Poor communication, but amazing kitty
I wanna give a higher rating, but I feel I can't, honestly. Truthfully? I'd probably go through them again if there's a very specific breed I want to adopt. But the communication throughout the process was really terrible. I was never sure who I was supposed to be communicating with. I was told my adoption specialist would be someone named Jane, but then I couldn't get in contact with her at all. I tried every email that was provided to me, and every single time, I kept getting an automatic responses telling me that the email I was trying to contact wasn't valid and I couldn't reach it. Then I was later told that I was supposed to be connecting with someone named Marie. I figured maybe I couldn't get through because it was the wrong person, but I got the same thing when I tried to contact Marie next. Email is invalid and can't recieve mail. When it came to pick up, I got some back and forth that was very confusing there, too. I was told to get her from cargo pickup, which is a separate building, but the emails I received told me to get her from the terminal. I tried to verify which it was, and I was told it would be the cargo building. I go to pick her up, and she's not in the cargo building. She was in the terminal. We're also not sure exactly where she came from? We heard she was coming in from Philidelphia. Then we heard Deleware. Then Philidelphia again. Then when we picked her up, all of her paperwork was in Ukrainian?? Very confusing. I was able to communicate a bit with Kim throughout the process, and she was great. Very nice, very patient. At the end of it all, we did get our little kitty, though. She's healthy, and beautiful, and I absolutely love her SO much. So, end goal was achieved, and it was overall not an absolute horrible experience. I just really wish the communication would get sorted out. Adopting a pet online is a nerve wrecking experience, especially if you've never done it before. Open and definitive communication would help a lot with that. As stated before, though, I'd still probably go through them again if I was looking for a very specific breed.
August 27, 2025
Unprompted review
Reply from Purebred Kitties
Dear Lauren,
Thank you for taking the time to share your detailed experience with us. We’re so glad to hear that your kitten arrived healthy, beautiful, and has already become such a loved part of your family—that’s always the ultimate goal. At the same time, we sincerely apologize for the communication challenges and confusion you experienced along the way.
You are absolutely right that adopting a kitten online can feel stressful, and clear, consistent communication is essential in helping families feel secure throughout the process. The issues you described with email delivery, conflicting travel details, and unclear pickup instructions are not the standard we strive for. We’re actively improving our communication systems to ensure every adopter knows exactly who their Adoption Specialist is and receives timely, accurate updates without confusion.
We also understand your concern regarding paperwork. PurebredKitties.com works with trusted, verified breeders worldwide—including both U.S. and international partners—so occasionally documents may reflect their country of origin. However, every kitten is fully vet-checked, cleared for travel, and covered by health guarantees.
We’re grateful for your honest feedback because it helps us strengthen our process. And we’re especially thankful that, despite the frustrations, you still feel your experience ended positively with a wonderful new family member. Please know that if you ever decide to adopt again, we would be more than happy to personally guide you through the process with improved communication and support.
With appreciation,
The PurebredKitties.com Team
Total Runaround on Vet Records
There are very good things about this site. If you want a purebred kitten you won't find choice like this locally. Our experience with choosing and recieving our kitten via flight nanny was great, and he is gorgeous and well socialized with a wonderful personality. But he didn't have veterinary records or passport wen he arrived and because he had an upper respiratory infection those were critical. It's been a total runaround trying to get them. Supposedly the airlines lost them, but we were told numerous times they'd been recovered and would be sent the next day. All we get now is silence and we still have no records, my vet is not happy. Just be straight with your customers I have no clue why we were continually misinformed.
Update: we did finally receive vet paperwork. I would upgrade to 4.5 stars only the communication problems drop this from 5. Our kitten is the absolute best!
September 2, 2025
Unprompted review
Reply from Purebred Kitties
Dear Jean,
Thank you so much for sharing both your positive experience and your concerns. We’re thrilled to hear that your kitten arrived healthy, well-socialized, and with such a wonderful personality—that’s exactly the kind of joy we want every family to experience.
At the same time, we sincerely apologize for the communication challenges you faced regarding your kitten’s veterinary records. You are absolutely right that accurate, timely documentation is essential—especially when a kitten is under the care of a new vet. While airlines can occasionally misplace paperwork, you should never feel misinformed or left without clear updates. We take full responsibility for ensuring our communication matches the level of care our kittens receive.
We’re glad to hear the records ultimately reached you, and we appreciate your willingness to update your review once the issue was resolved. Your feedback is helping us improve how we coordinate with airlines and breeders to prevent similar delays in the future.
We’re grateful you trusted PurebredKitties.com, and we’re so happy your kitten has become such a beloved part of your family. Should you ever adopt again, we’d love to provide you with a smoother, five-star experience from start to finish.
Warm regards,
The PurebredKitties.com Team
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Bengal Kitten with brown tabby seal mink coat
I recently bought a 4 month old bengal kitten. (Her name is Susie. She is 5 month now). I am absolutely in love with my kitten!. She has a beautiful seal mink coat with light brown tabby pattern. She is in excellent health, very well-socialized, and has a sweet, affectionate temperament. She is very playful and so full of personality.
Her coat is absolutely stunning super silky, her eyes are bright, and she shows every sign of being raised with exceptional care & love before coming to me.
She is very intelligent and smart. I was amazed to see that she learned to use auto cleaner robot-4 litter box on the very first day. She is a very clean animal.
Susie is such a joy to be around. She has already become part of the family, and I couldn’t be more happier! I highly recommend this breeder.
September 5, 2025
Unprompted review
Very hard to navigate between sites and…
Very hard to navigate between sites and back.
September 4, 2025
Unprompted review
Reply from Purebred Kitties
Dear Backus,
Thank you for sharing your feedback. We’re sorry to hear that navigating between our sites felt difficult—we know how important it is for the adoption process to feel simple and stress-free. Our goal is always to make the experience as smooth as possible, from browsing available kittens to completing your adoption.
We’re actively working on improving navigation and streamlining our platforms so families can easily find the right kitten and complete each step with confidence. Your input helps us identify where to improve, and we truly appreciate you taking the time to let us know.
If you’d like, our Adoption Specialists are always available to guide you directly, answer questions in real time, and make the process much easier without having to switch between pages.
Warm regards,
The PurebredKitties.com Team
So far the experience has been great
So far the experience has been great? They have sent one video of the kitty I paid the deposit for andI decided she needed a companion and they are doing great at accommodating the travel plans.
Highly recommended!!
I will update through the process!!
September 1, 2025
1 month adopted and over $1,700 spent
We received a 6 month maine coon from Purebred Kitties and have spent over $1,700 within the first month due to health ailments. We reached out multiple times to Purebred Kitties on the advice from our vet. We have not heard back from Purebred Kitties. Our cat continues to have health problems that we are continuing to pay for. In addition, the cat came with health conditions not mentioned in their paperwork. Terrible company. Please adopt from a reputable breeder and not this one if looking for a kitten.
It is disappointing that a negative review is the only way to get the attention of the company. Again, we have called and emailed and continue to wait for a follow up.
August 17, 2025
Unprompted review
Reply from Purebred Kitties
Dear Grace,
We are very sorry to hear about your experience and the health challenges your kitten has faced. At PurebredKitties.com, we deeply care about the well-being of every kitten we place, and we take situations like this extremely seriously.
Every kitten from our breeders is required to undergo veterinary checks, vaccinations, and health screenings before travel. We also provide a written health guarantee to all families. If health concerns arise, we always encourage immediate contact with our team so that we can work with you and your veterinarian to address the issue as quickly as possible.
We sincerely apologize if you did not receive the level of communication and support you expected. That is not the standard we aim for, and we want to make this right. Please contact us directly so we can review your case and find a resolution together.
Your feedback is very important to us, and we are committed to improving communication and support for all of our families.
Warm regards,
The PurebredKitties.com Team
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Excellent Experience - Highly Recommend PureBredKitties!
I had been searching for the perfect Ragdoll kitten for quite some time, and when I came across Mozart on PureBredKitties, I knew he was the one! The entire process from start to finish exceeded my expectations.
The purchasing process was incredibly straightforward and user-friendly. What truly set PureBredKitties apart was their exceptional customer service. Shortly after my purchase, I was contacted by Marie and Jane, who provided outstanding support throughout the entire journey. Their communication was prompt, professional, and genuinely caring.
I decided to invest in the Nanny delivery option, and while it was more expensive, it was absolutely worth every penny for the peace of mind - especially during the hot summer months. Knowing Mozart would be personally accompanied and well-cared for during his journey was invaluable.
I want to be transparent about one minor issue we encountered: Mozart developed a UTI due to travel stress, which required a vet visit shortly after his arrival. However, this was completely unrelated to PureBredKitties' care, and as they recommend, we were already planning to take him to our vet within the first three days anyway. It's just something that can happen with the stress of travel and relocation.
Overall, this has been a fantastic experience with a reputable company that clearly cares about their kittens and customers. Mozart is absolutely wonderful, and I'm already considering returning to PureBredKitties for a sibling for him in the future!
Thank you, Marie, Jane, and the entire PureBredKitties team for making this such a positive experience.
August 1, 2025
Unprompted review
I reserved a kitten, then cancelled.
I reserved a kitten through purebred kitties.com. When I found out the kitten was in the Ukraine, I cancelled my order. They will not refund my deposit. I had to insist on knowing where the breeder was, and I do not agree with their practice of using foreign breeders and transporting kittens from abroad, much less a war torn country!
They do not tell you that the deposit is not refundable until after you have made it to reserve your kitten. They refused to reimburse me $900.00 after I requested a refund within days of making the deposit because I was so dissatisfied with their non response to my questions and even failed to call me at an arranged upon time. Beware of this business.
August 3, 2025
Unprompted review
Reply from Purebred Kitties
Dear Carol,
Thank you for sharing your experience—we’re truly sorry to hear about your concerns. At PurebredKitties.com, our priority is always the health, safety, and well-being of every kitten, as well as full transparency with our families.
To clarify: PurebredKitties.com is a U.S.-based platform that works with a carefully selected network of breeders, both domestic and international. All breeders we collaborate with must meet strict health, welfare, and ethical standards, and kittens travel only with proper documentation, vaccinations, and care to ensure they arrive healthy and safe.
Regarding deposits: once a kitten is reserved, the non-refundable deposit secures that kitten and covers immediate veterinary and preparation costs. That said, we understand that clarity is essential, and we regret if you felt any part of this process was not explained clearly enough.
We respect that families may prefer to adopt from breeders located only in certain regions, and we’re always happy to accommodate these preferences in advance. Our team is here to answer any questions about breeders, locations, and transportation before a reservation is finalized.
We truly value your feedback, as it helps us continue to improve communication and transparency for future families. If you’d like, we would be more than happy to speak with you directly to review your case and see how we can assist further.
Warm regards,
The PurebredKitties.com Team
I had a very pleasant experience…
I had a very pleasant experience picking out my kitten, arranging for pick up, and gave a beautiful, healthy new bestie. She has a wonderful temperament. She is very healthy with no issues, parasite & worm free, and she easily integrated into my home. She uses her litter box and talks constantly. She needed a grain free food as is common with cats from Europe due to the differences in grain. I am highly satisfied.
July 3, 2025
It was very smooth and communication…
It was very smooth and communication was great.
We’ve had our kitten for 2 months and by far he is the funniest cat we ever had. He is exactly what the breed is supposed to be. He is absolutely adorable and beautiful. We had many cats for many years and Maximiliano is at the top. We changed his name that was Daddy. Thank you Purebred Kitties for giving us this great joy.
May 30, 2025
Unprompted review
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The company has a wonderful selection of purebred kittens of many ages!
The company has a wonderful selection of beautiful purebred kitties !
I received great customer service care with weekly pictures and videos of my kitty while I waited for her to be old enough to adopt.
July 5, 2025
these people are dishonest!!
these people are dishonest!!
they did the fact that the cat was deaf.
they also did a bait and switch on the cost of transport - AFTER they had all my money - non-refundable.
despicable!!
July 3, 2025
Reply from Purebred Kitties
Dear Richard,
We’re truly sorry to hear about your experience and we deeply understand how upsetting this must have felt. At PurebredKitties.com, our mission is to connect families with healthy, well-socialized kittens from verified, ethical breeders, and we take concerns like yours very seriously.
To clarify, PurebredKitties.com is a U.S.-based platform—not a direct breeder. We carefully vet every breeder we work with, requiring health checks, documentation, and genetic standards for every kitten. All kittens are sent with health records and guarantees, and our Adoption Specialists are here to provide updates and personalized guidance throughout the process.
Regarding deposits and transportation: deposits are non-refundable only once a kitten is reserved, because immediate veterinary checks and preparation begin. However, if a kitten ever becomes unavailable, deposits are refunded. Transport costs are always discussed in advance, but if you felt there was a change in communication, we want to personally review your case to ensure clarity moving forward.
What matters most is that every kitten arrives healthy, safe, and ready to become part of your family. We’d love the opportunity to speak with you directly to resolve this situation and restore your confidence in us. Please reach out to our support team or schedule a call with one of our Adoption Specialists so we can assist you right away.
We truly value your feedback—it helps us uphold the level of care and trust that families expect when welcoming a new kitten home.
Warm regards,
The PurebredKitties.com Team
Exceeded all expectations...
I couldn't be more pleased with my new OSH kitten, she honestly exceeds all of my expectations. She is beautiful, smart, arrived healthy and with a wonderful and sweet disposition. She has adjusted beautifully and easily to our family (including a dog), so clearly the breeder had put in a lot of work preparing her for her forever home.
Purebred Kitties was outstanding, always willing to answer any questions and address any concerns that I had, which were many. My particular kitty had to travel a very long way to get to us, which made me super nervous, but I was assured all would be well, and as promised, it was. A special shout out for Kim, who was so kind and patient with me, knowledgeable and always quick to respond to my texts and emails.
I would highly recommend Purebred Kitties as my experience with them has been nothing but positive, and I will definitely be using them again in the future.
July 1, 2025
Don’t buy a kitten from these people
Our kitten, a purebred bengal, arrived extremely dehydrated. After a night in the hospital and $1,000 later she is fine, although extremely small.
I originally asked where the kitten was coming from before I bought her and I was told over the phone she was coming from Raleigh, NC.
The kitten came with a Pet passport and papers from the Ukraine. Her passport said she had flown from Kiev, Ukraine to Moldova-Turkey to Istanbul to New York. Then from New York to Delaware and then from Delaware to Philadelphia to San Francisco. I would have never subjected a kitten to that journey had I been told the truth about where she was coming from.
Before the kitten was sent to me and after I had paid in full. I had a few questions regarding vaccinations, etc.
I left several phone messages, texts and emails and I never heard back from anyone at purebred kitties.
When I received the kitten, the only papers I received were her Ukrainian pet passport, the American Airlines cargo flight bill and the international vet certificate which means nothing to me because it was in Russian!
I had paid $200 for her pedigree certificate and never received that. Again, I made a call and never heard back.
I will never buy a kitten from purebred kitties again. At best they are deceptive in their transactions and at worst they are nefarious in their dealings with buying and selling kittens world wide.
July 31, 2025
Unprompted review
Reply from Purebred Kitties
Hi Anne,
We’re very sorry to hear about your experience and the challenges you faced after your kitten’s arrival. No pet parent should have to start their journey with a hospital stay, and we’re glad to hear she is now safe in your care.
We also want to address your concerns about travel origins and communication. While some of our breeders are based in the U.S., others are located internationally, including in Ukraine. Kittens from these breeders travel with licensed animal couriers and under veterinary supervision to meet international import requirements. That said, you are absolutely right—this should have been communicated clearly before you completed your purchase, and we regret that you did not have this transparency.
We also take your concerns about unreturned calls, missing documentation, and pedigree fees seriously. This is not the level of service we aim to provide, and we will be reviewing your case internally to ensure proper follow-up and resolution.
If you’re willing, we’d like to connect directly to address your missing certificate and any outstanding questions. Please reach out to connect@purebredkitties.com with your order details so we can assist you personally.
Your feedback helps us identify where we need to improve, and we sincerely thank you for bringing your experience to our attention.
Sincerely,
The PurebredKitties.com Team
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This is my second purchase of a Maine…
This is my second purchase of a Maine coon kitten from PBK, as with my first purchase, the second was as familiar, Kim was very professional and I look forward to working with her until the kitten is delivered in October time frame, hmm, black tortoise and Halloween.
August 1, 2025
Kitten from Ukraine
First of all. You profess to be “transparent” & use “only reputable breeders.” How about the kitten I adopted? She came straight from
Ukraine with an Ukraine passport attached to the top of her carrier. We had no idea that she was from Ukraine. You should have disclosed this info. She had earmites and ringworm!
Arla Luithly
May 1, 2025
Unprompted review
Reply from Purebred Kitties
Hi Arla,
Thank you for sharing your experience—we’re truly sorry to hear about the issues you’ve encountered.
We want to clarify that some of our breeders are indeed based in Europe, including Ukraine, and every kitten travels under strict veterinary guidelines with all required documents, including international health certificates and passports. However, you are absolutely right—this should have been communicated clearly and proactively before your kitten arrived. We deeply regret that this was not your experience.
As for the health concerns you mentioned—ear mites and ringworm—these are treatable conditions, but we completely understand how upsetting it is to discover them in a new pet. This is not the standard we hold ourselves to, and we are actively reviewing your case to understand where the process fell short.
We genuinely care about every kitten’s well-being and are committed to making things right when we fall short.
Sincerely,
The PurebredKitties.com Team
Their reviews are false
Their reviews are false. They have one 5 star review each day.. they sell sick cats,
shipped from the Ukraine, imagine this poor animals on cages for hours on several planes.
July 28, 2025
Unprompted review
Reply from Purebred Kitties
Hi Thomas,
We appreciate you taking the time to share your concerns. We understand how emotional this subject is—especially when it involves the well-being of animals.
We’d like to clarify that while some of our kittens may come from breeders based internationally, including in Ukraine, every shipment follows strict veterinary health regulations and international transport standards. Kittens are never shipped in cargo; they travel with professional animal couriers to ensure their comfort, safety, and proper care throughout the journey.
That said, if you’ve personally experienced any issue with a kitten’s health or condition, we urge you to contact us directly at connect@purebredkitties.com so we can investigate thoroughly and offer support. Transparency and the health of our kittens are top priorities.
As for the reviews, we do not publish or promote fake feedback. We have many satisfied families who choose to leave kind words based on genuine experiences, and we welcome all reviews—positive and critical—as they help us improve.
We take your message seriously, and we’re here to listen and address any real issues with honesty and care.
Sincerely,
The PurebredKitties.com Team
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