Recommended. Very professional from start to finish. When he first came to check out my house, Ricky brought a useful information package, which enabled me to choose exactly what components would be... See more
Company replied
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Recommended. Very professional from start to finish. When he first came to check out my house, Ricky brought a useful information package, which enabled me to choose exactly what components would be... See more
Company replied
Pure Heating solutions go above and beyond to provide customer satisfaction. Ricky Wray instantly put us at ease talking through our options and giving us expert advice. There was absolutely no rush o... See more
Really nice sales guy, not pushy, but confident. Fast installation, again really nice installers, Downside, carbon monoxide alarm not fitted, faulty thermostat, repeatedly called , still not resolved,... See more
Company replied
Very competitive quote. Ricky and Nikki allied all my fears with personable customer service in answering all my questions. Installation carried out by Kieran to the highest standard and duty of care... See more
Pure Heating & Renewable Solutions are the leading boiler, cylinder, heating & air source heat pump installation company in the South East. Our company culture is based around common sense, customer centric ethos which influence everything we do. Whether its a new boiler, cylinder or ASHP that you are considering. Get in touch with us on 02080504989 to find out more. Currently serving: The Bromley, Dartford, Kent, maidstone, Tonbridge & Malling, Gravesham, Swale, Croydon and surrounding counties.
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We found them to be honest .When Ricky came in we hoped.it would be right first time.All the people who we tried said we only do replacement boilers.Ricky came in said it might just be a pump.it could last for a week or a year .so we thought.no we want years of comfort and so plumped for new .we were given three boilers.so we asked what was best .we found out the gloworm was not only the cheapest but came with ten year guarantee but mechanics to help keep it going for years.also new timers and take any place in the house.the chaps who fitted it all never went for lunch .always working came in just after eight and stayed at it until every thing was working.Ricky came in handed over all the gizmos .would use them again.and recommend them to any one .
Moved the boiler to the loft and various other bits like a manifold for underfloor heating, have used them since for a series of small bits as we continue to renovate. Would recomend
Ricky, John and Liam did an excellent job from quoting the job through the completion.
On quoting, Ricky took his time with us explaining the various options and their pros and cons, not rushing anything and making sure we were happy with what he planned to do.
We had a new boiler, megaflow hot water tank, 7 new radiators fitted and a new hive system, whilst upgrading the old microbore pipes. The pipe work was quite intrusive as expected but they made sure to make everything good, tidied up after themselves, and made sure we were kept updated on progress throughout.
One particular highlight to call out was re-bricking the area by the new flue, making it even better than before they started, you can tell they take great care and pride in their work and I would definitely use them again.
Thanks, Mark
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