Pure Sports Medicine Reviews 

436
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Terrible service - can never get a hold of the Canary Wharf receptionist to make an appointment or ask a question. They are not welcoming in the clinic. None of the exercises my therapist has given me... See more

Rated 5 out of 5 stars

I went to Pure Sports medicine to see Aisling- women’s health. The experience has been empowering and the results made a big difference within a couple of weeks. Aisling gave me very manageable exerci... See more

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Rated 5 out of 5 stars

5 Star Experience working with Jack Bain! His professionalism, expertise, and follow through always left me impressed. I worked with Jack for over a year while he helped me first recover from a trauma... See more

Company replied

Rated 1 out of 5 stars

I’d just had a procedure on my back and booked physio to keep recovery on track. The clinic cancelled multiple sessions on the day—I didn’t complain and asked for another therapist: “fully booke... See more

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Company details

  1. Physical Therapy Clinic

Information provided by various external sources

We are an expert team of sports medicine and musculoskeletal specialists, dedicated to ensuring our patients receive the very best treatment and enable them to lead the active lives they deserve.


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3.3

Average

TrustScore 3.5 out of 5

436 reviews

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No recent history of asking for reviews

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Replied to 33% of negative reviews

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3.3

All reviews

(436)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I had the good fortune to see David M

I had the good fortune to see Dan Jacobs at Pure Sports Kensington two weeks. I had severe back spasm aggravated by excessive golf! Dan gave me first class treatment and care and after a couple of painful but necessary massages had me back to 95% capacity. He has now put me on a careful exercising programme to make sure this does not happen again. Highly recommend.

July 16, 2021
Unprompted review
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Reply from Pure Sports Medicine

Thank you for your wonderful review, David. We're so pleased to have been able to help you and hope you continue to enjoy playing golf!

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Rated 5 out of 5 stars

Brilliant!

Aisling - the physio - was brilliant! I used to be rather sceptical about the benefits of physio. However, I now realise that if you get one who really knows what they are doing, the results are fantastic! I had a hip problem and a shoulder problem. The hip problem was solved almost instantaneously, the shoulder was a bit more challenging...but we got there in the end!

July 6, 2021
Unprompted review
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Reply from Pure Sports Medicine

Thank you for the great review. We're so pleased that we were able to help you with both your hip and shoulder pain.

Rated 5 out of 5 stars

My experience at pure sports was…Brilliant

My experience at pure sports was excellent
The women on the reception are very warm and friendly they really put you at ease.
My physio Andrew Goodall was exceptional very personable, efficient and thorough!!!

July 5, 2021
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Reply from Pure Sports Medicine

Thank you for your amazing review. We're so pleased that you had a great experience with both the reception team and the clinical team.

Rated 5 out of 5 stars

The best physio.

I had been suffering with constant pain in my upper hamstring and foot for over a year before I found Pure Sports Medicine, and their excellent physio Chris Whittle.
Previous physio's had immediately diagnosed a hamstring issue and treated for that. Chris didn't jump to any conclusions, he treated it like a problem solving exercise. I was made to feel totally in control of the process, and felt really listened to. Even though my injury was a case of eliminating possibilities, rather than a simple diagnosis, Chris's knowledge of the body and experience in his field ensured that we made steady progress. He was totally invested in solving the issue, not just getting a repeat visit.
After a few months I was almost completely pain free and have now moved to the NHS for my foot pain, as it was decided that was the most economical way forward.
In short, I can't recommend Pure Sports Medicine highly enough.

July 1, 2021
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Reply from Pure Sports Medicine

Lucy, thank you for a wonderful review. We're pleased to have been able to support you through a confusing time with potential misdiagnoses, and happy to hear you're now on the right path for your recovery.

Rated 5 out of 5 stars

Really impressed by Lauren

Really impressed by Lauren. She was very helpful and encouraging. Thanks.

June 24, 2021
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Reply from Pure Sports Medicine

Thank you for your review, Colin. We're glad your experience was postitive and that we were able to help.

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Rated 5 out of 5 stars

Really great experience

Really great experience. My physio Jack was quickly able to build me a recovery plan, and show me how to do the exercises through in-house gym sessions. I feel that I’ve already improved in the short time I’ve been seeing him!

June 24, 2021
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Reply from Pure Sports Medicine

Thank you for the great review, Max. We're so pleased you're already feeling the benefits of your personalised recovery plan that Jack designed for you.

Rated 5 out of 5 stars

Highly recommend Dr. Burdon and Aisling

After having an ongoing issue with my shoulder and arm, I was so fortunate to be referred to Dr. Burdon at Pure Sports Med in Kensington. He was great at diagnosis and treatment, as well as being so personable and ready to explain and advise. His injection was perfect and provided fairly immediate results. His excellent care combined with the superb physio with Aisling has resulted in my being virtually pain free and able to return to tennis. They were both terrific and I highly recommend them.

June 8, 2021
Rated 5 out of 5 stars

Outstanding results, supportive & professional

I started seeing Adam @ PSM whilst still on crutches after a nasty fibula break, PCL rupture and a few months of being unable to walk. At the time I couldn't fully extend my leg, and struggled with basic function. Both pre and post surgery - the recovery progress I have made in his care has been astounding and I couldn't be more grateful. The exercise programmes I received (and continue to do so post-surgery) are not only extremely effective and well thought through, but are always planned taking pain and confidence levels into account. We pack in a huge amount to our half hour sessions, Adam is a true expert but takes the time to explain the goals and process. He is also incredibly supportive and is always happy to answer questions in person or on email - he's one in a million, I strongly recommend! Thank you Adam!

June 2, 2021
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Rated 5 out of 5 stars

Simply good

I have recovered quickly thanks to our session with Aisling. I even feel in a better shape now than before my leg injury.

June 2, 2021
Rated 5 out of 5 stars

The team at Pure Sports have been..

The team at Pure Sports have been brilliant, I found my experience from diagnosis to rehabilitation one of total professionalism. My ongoing use of their team for deep tissue, strength and conditioning is proven of their skills in gaining results. I wouldn't hesitate to recommend them.

June 2, 2021
Rated 4 out of 5 stars

Pure Sport Medicine

Pure Sport Medicine : good physio.

I needed some physiotherapy to strengthen my feet and was pleased with the result after 5 appointments. I was also given a programme of exercises to do at home which was well explained by the therapist and very helpful.

May 23, 2021
Rated 5 out of 5 stars

Shock wave therapy

The shock wave therapy I had was very successful .Mike Bourdin was helpful , professional and kept me well informed each session of my progress . I would recommend him to anyone who was in need of sports medical assistance .
Nancy Titley .

May 22, 2021
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Rated 5 out of 5 stars

Totally recommend Adam Goode at Pure Sports Med

My orthopedic surgeon recommended I see Adam Goode at Pure Sports after I partially tore the ACL on my left knee. He beleived a physio program with Adam was my best chance in rehabbing my knee, with the ultimate goal to get back to be playing the sports I was involved in. Adam is a fantastic professional, very freindly and makes you feel super comfortable. He has the great ability in being able to explain his thought process and the idea behind his treatment in a very simple and clear manner. He is also super detailed and is always happy to to take questions and clear any doubts. From the conversations I've had with him, it is very clear to me that he is someone who is extremely knowledgable and has a very high conviction in his thoughts. I have almost completed my program with Adam, and now very close to getting back to sports. Would totally recommed Adam to anyone looking for Specialist Physio services. Also a shout out to Pure Sports Med - very polite and helpful staff and excellent facilities in Canary Wharf.

May 21, 2021
Rated 5 out of 5 stars

Arm rehabilitation

I had a severe shoulder injury, requiring surgery and the possibility of never using or having feeling in my arm again.

My Physio at Pure Sports Medicine liaised with my surgeon and developed a plan to rehabilitate my arm. I was very lucky - the chance I had of making a recovery was grasped and succeeded. I'm very grateful for the Physio's expert knowledge and care and his decisive view in what was required.

I have returned for treatment for RSI and once again I've received excellent care.

I completely trust my Physio at Pure Sports Medicine and would highly recommend them.

May 21, 2021
Rated 5 out of 5 stars

Very professional and knowledgeable…

Very professional and knowledgeable service. Michael is a very good listener able to offer suggestions and solutions tailored well to fit with me and my individual needs.
My problem was addressed effectively and Michael was able to pass on a great deal of knowledge to assist me in the way I approach my exercise

May 21, 2021
Rated 5 out of 5 stars

PSM Canary Wharf

Adam Goode's physio programmes have always filled me with confidence. He successfully got me through surgery and rehab for one ankle, and helped me with conservative management of the other. His programmes felt well tailored to me, and focussed on getting me back to the sports I love as quickly and safely as possible.

May 21, 2021
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Rated 5 out of 5 stars

Absolutely fantastic treatments both…

Absolutely fantastic treatments both for my arm and lower back . I have visited many sports therapists over the years and I can honestly say that this was the best and most effective treatment and advice I’ve ever had . Adam saved me from having an operation. Could be happier and highly recommend!

May 21, 2021
Rated 5 out of 5 stars

I’ve had Adam as my Physio over…

I’ve had Adam as my Physio over multiple years with multiple different injuries.
He’s saved me from Surgery through his treatment and rehab protocols every time and I recommend him and Pure Sports Med to anyone and everyone.

May 20, 2021
Unprompted review

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